{"id":1539113,"url":"https://alion.io/job/topcon-positioning-systems-operations-coordinator","title":"Operations Coordinator","company":{"id":176918,"name":"Topcon Positioning Systems","domain":"topconpositioning.com","url":"https://alion.io/company/topcon-positioning-systems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boise, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":71000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-30T20:15:30Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-20T12:29:56Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).\nWe design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.\nTopcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.\nTo learn more about Topcon career opportunities go to www.topconcareers.com.\nTopcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name. \nAt our company, the front counter is the heartbeat of daily operations. As a Front Counter Operations Coordinator, you’ll play a vital role in keeping projects moving, supporting customers, and keeping the location connected. This position is ideal for someone who thrives in a fast-paced, hands-on environment and takes pride in being the first point of contact for customers and field teams.\nYou won’t just be filling a role, you’ll be supporting the crews and contractors who are building our communities. We value practical problem-solving, open communication, and a team-first mindset, and we’re committed to helping our employees grow alongside the business.\nWho You Are\nYou’re a dependable, customer-focused professional who enjoys balancing people interaction with operational details. You are:\nCustomer-Focused & Detail-Oriented - Comfortable working the front counter, handling phones, and ensuring every customer interaction is handled accurately and professionally.\n\nClear & Professional Communicator - Able to work effectively with customers, sales teams, service technicians, vendors, and warehouse staff.\n\nResourceful Problem Solver - Proactive in identifying issues and finding practical solutions in a busy construction and equipment-based environment.\n\nTeam-Oriented - Collaborative by nature and willing to support multiple departments to ensure smooth daily operations.\n\nOrganized & Reliable - Capable of managing orders, inventory tasks, and financial paperwork with accuracy and consistency.\n\nCommitted to Learning - Interested in understanding construction products, rental equipment, and internal systems to continuously improve performance.\n\nWhat You Will Do\nIn this role, you will be responsible for front-counter operations and essential administrative support, including:\nServing walk-in customers and managing all incoming phone calls.\n\nEntering and updating sales and rental orders in coordination with the sales team, ensuring special handling or delivery requirements are documented.\n\nMonitoring open sales and purchase orders to ensure accurate and timely shipping or fulfillment.\n\nPerforming weekly cycle counts and coordinating mobile inventory counts with sales representatives.\n\nCoordinating inventory transfers between locations.\n\nWorking closely with the service department to ensure timely turnaround of customer equipment.\n\nUpdating and maintaining inventory, sales, and rental records in the ERP system.\n\nProcessing vendor invoices and forwarding them to the accounting department.\n\nReconciling petty cash and ensuring all checks and cash transactions are submitted to accounting.\n\nMonitoring sales activity, troubleshooting customer or internal issues, and coordinating equipment pickup or delivery as needed.\n\nWhat 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