{"id":90489,"url":"https://alion.io/job/topdesk-engineering-manager-2","title":"Engineering Manager","company":{"id":8786,"name":"TOPdesk","domain":"topdesk.com","url":"https://alion.io/company/topdesk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2050000,"max":2550000,"currency":"HUF","period":"month","gross":null,"usd_annual":92868},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"Claude","optional":false},{"name":"Claude Code","optional":false},{"name":"ITSM","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"MS SQL","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"Scrum","optional":false},{"name":"Terraform","optional":false},{"name":"TypeScript","optional":false}],"status":"closed","first_seen_at":"2026-08-06T09:29:44Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-10-16T14:46:57Z","board_verified":false,"closed_at":"2026-10-16T14:46:57Z","days_open":71,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":71},"description":"TOPdesk builds service management software used across education, healthcare, government, and manufacturing. We are 800+ colleagues in 11 offices worldwide. Founded over 30 years ago, we serve more than 10 million users worldwide and have been helping organisations deliver better services ever since.\nWe are an open, collaborative organisation with little hierarchy - people own their work end to end and are trusted to make the decisions that matter. We are reinventing ITSM and ESM for the agentic era, building AI agents our customers can trust, and this role is part of that.\n About the role\nAs an Engineering Manager, you lead one or two teams with a specific technical mission - front-end, middleware, back-end, data, or platform - giving both people and technical direction, and owning what your teams ship.\nYou set team-level technical direction within the wider architectural guardrails, grow strong engineers into stronger ones, and own delivery and operational outcomes - creating the conditions for your senior and staff engineers to provide technical leadership too. You operate agents yourself and lead our AI-native SDLC from the front. You report to your domain's senior engineering leader.\nWhat this is not A purely process or Scrum-master role, or a hands-off manager who sets no technical direction. You lead people and technology together, and stay technically close through design, pairing, incident response, reviews, technical investigation, and agent workflows - regular individual coding output is not the measure of the role.\nThe team\nYou lead one or two teams with a specific mission - for example front-end feature development, middleware, back-end services, data, or platform.\nDelivers its part of the domain's roadmap. \nSets and upholds the technical standards for its domain. \nAdopts the target architecture and our AI-native SDLC practices. \nSits within a approx 170-strong engineering organisation across Delft, Budapest, and Kaiserslautern. \nWhat you'll do\nProvide technical direction\nSet technical direction and standards for your teams' domain, alongside your engineers. \nMake and steward the key technical decisions; uphold quality, security, and operational stability. \nContribute to system and architecture decisions for your domain with the Enterprise Architects and your peers. \nGrow the people\nCoach and develop your engineers - including growing strong ones into senior and staff engineers. \nHire, and act on tough talent calls with clarity and care. \nOwn the delivery and the bar\nOwn your teams' roadmap commitments and delivery and operational outcomes; protect cycle time, quality, and operational stability. \nKeep review sustainable in an agentic SDLC - ensure your teams do not create excessive review burden or unnecessary code, match agent autonomy to the risk of the task, and keep human accountability clear. \nRaise the engineering bar for your domain; make standards explicit and inspectable. \nOperate agents yourself - build the subagents, evals, and patterns your team reuses, and contribute them back to the shared libraries. \nTechnical environment\nClaude Code is our current primary agentic engineering environment: agents may plan and execute within defined constraints and governed environments, while engineers stay accountable for problem framing, architecture, acceptance criteria, security, verification, and production outcomes. Agent-generated work is backed by automated tests, runtime checks, reviewable evidence, and risk-based human approval - we match deterministic automation, structured workflows, or agents to the nature and risk of the task rather than maximising autonomy for its own sake.\nYour domain: front-end, middleware, back-end, data, or platform - the specific stack depends on your teams' mission. \nLegacy: Java, MS SQL, heritage architecture - being decomposed. \nModern: Python, TypeScript, Vue, Postgres, Azure, Kubernetes; cloud-native / service-oriented architecture; Terraform-managed infrastructure. \nMechanisms: subagents, MCP tool integrations, multi-agent workflows, and shared prompt, agent, and eval libraries. \nSuccess in your first year\nYour teams reliably deliver their part of the domain's roadmap, with measurably better cycle time, quality, and stability. \nTechnical direction and standards for your domain are clear, owned, and upheld - the bar has gone up. \nYour engineers have grown, including movement into senior or staff roles. \nAI-native ways of working are normal in your team, with patterns and evals you contributed. \n Required\nEngineering manager with a track record of growing engineers - including into senior and staff roles - and owning team delivery. \nA strong technical foundation in a relevant domain (front-end, middleware, back-end, data, or platform) - you set team-level technical direction, not just run process. \nCurrent, personal practice of AI-native software delivery (Claude Code or equivalent) - you can show your work and lead by example. \nStrong on talent development; comfortable acting on tough calls. \nComfortable in ambiguity and inside legacy codebases; a strong communicator. \nNice to have\nLed a team through a significant technical or operating-model change. \nHas built and shared subagents, evals, or CLAUDE.md conventions a team reused. \nDeep domain expertise relevant to one of the product domains. \nClick the 'Apply Now!' button and send us your English CV!","description_format":"text","description_chars":5401,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Service & Asset Management"],"lifecycle":[{"event":"open","at":"2026-08-06T09:29:44Z"},{"event":"close","at":"2026-10-16T14:46:57Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":92868,"is_top_pay":false},"html_url":"https://alion.io/job/topdesk-engineering-manager-2","json_url":"https://alion.io/job/topdesk-engineering-manager-2.json","meta":{"generated_at":"2026-10-16T20:28:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1048,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8786},"rest":"https://alion.io/mcp/rest/get_company?id=8786"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftopdesk-engineering-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftopdesk-engineering-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftopdesk-engineering-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/topdesk-engineering-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftopdesk-engineering-manager-2"}]}