{"id":2031382,"url":"https://alion.io/job/topfloor-associate-human-capital-consulting-and-development","title":"Associate: Human Capital Consulting and Development","company":{"id":687381,"name":"TopFloor","domain":"topfloor.co.zm","url":"https://alion.io/company/topfloor","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lusaka, Zambia"],"countries":["ZM"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":18500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2951},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":false},{"name":"Google Calendar","optional":false},{"name":"Google Drive","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T14:26:05Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-29T05:14:19Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"TopFloor is seeking a knowledgeable and motivated Associate: Human Resource Consulting and Development to join our dynamic team. In this role, you will be responsible for supporting service delivery in recruitment and selection, consulting, team building, training and development services for internal and external clients.\nKey Responsibilities:\nClient Relationship Management\nParticipate in developing client relationships to bring revenue for the brand.\nWork with the rest of the team to support the management of relationships with TopFloor clients and ensure service delivery in line with service standards.\nAdminister post-service delivery client management tools to gauge client satisfaction and inform areas of improvement for the TopFloor team.\nSupport the department managers to ensure that TopFloor’s services meets full health and safety responsibilities in relation to staff, visitors and trainees at TopFloor’s facilities and selected locations of service delivery.\nManage and maintain all pertinent records regarding service delivered by the brand.\nEnsure third party vendor registers (venue, corporate branding, equipment and material suppliers) are up to date with appropriate pricing on hand for client service support.\nPlay a leading role in planning and facilitating Corporate Social Initiatives with other stakeholders.\nHuman Resource Development\nSupport the department, manager to liaise with subject matter experts and facilitators regarding the assessment, preparation, design and delivery of different HR Development and Consulting solutions.\nLiaise with internal and external clients about HR Development (training, coaching team building or consulting) logistics and support the preparation for events.\nPrepare, purchase and package the materials for all facilitated department solutions according to the set standards.\nPrepare and administer evaluation and assessment tools to measure effectiveness of facilitated client solutions.\nSummarise evaluation and assessment information into evaluation reports determining the impact of training on employee skills and KPI’s.\nStay up to date with a wide variety of methods, trends, developments and best practices in human capital development to support the department to improve service delivery.\nFacilitate HR development solutions (training, team building or consulting) and be able to upskill entry level employees and HR interns in the departmental service standards.\nFacilitate alignment to best practice, internal policy, labour law compliance through ongoing team sessions.\nHuman Resource Consulting\nDevelop a knowledge of HR Laws and Regulations and keep abreast of new developments in the HR field;\nProofread HR documents including proposals, contracts, reports, and handbooks;\nPlay a leading role in the solutioning and service delivery of job evaluations, benchmarking, HR Audits and Organisational Surveys.\nConduct thorough research to inform the tools, recommendations and support provided to TopFloor clients.\nHuman Resource Recruitment and Selection\nManage the recruitment and selection process for all TopFloor clients.\nManage the advertisement of all vacancies on appropriate digital platforms and ensure that the advertisements meet service standards.\nBuild networks on various platforms to find qualified passive candidates in order to develop a pool of qualified candidates in advance of client needs.\nConduct shortlisting and evaluation of applicants based on role requirements.\nDevelop interview tools and conduct interviews for the different job vacancies for internal and external clients.\nPerforming reference and background checks for all candidates that have been shortlisted after final interviews.\nEnsure all candidates who were shortlisted are sent rejection or offer letters\nPerform other special projects as assigned.\nRequirements\nMust be aligned to the TopFloor brand values\nBachelor's degree in Human Resources, Business Administration, or a related field.\nMinimum of 2 years of experience in HR, with provable track record in a similar role with experience in tasks as explained above;\nShould have demonstrable skill in the use of MS Office skills (Word, Spreadsheets, PowerPoint);\nShould understand how to use the Google based work systems (Gmail, Google Calendar and Google Drive).\nMust be a registered member of Zambia Institute of Human Resource Management (ZIHRM)\nDemonstrable understanding of Labour Laws and labour laws.\nDemonstrated experience with HR practices in recruitment and selection, consulting, learning and development.\nExcellent organizational and time management skills with the ability to handle multiple tasks effectively.\nStrong interpersonal and communication skills in both verbal and written forms.\nAbility to maintain confidentiality and handle sensitive information with tact and discretion.\nAbility to work collaboratively in a team environment and build effective working relationships.\nStrong problem-solving skills and attention to detail.\nMust have a valid Drivers license\nHow to Apply\nInterested candidates should submit their application before 30th October 2026. Only shortlisted candidates will be contacted.\nTopFloor Limited is an equal opportunity employer and does not charge candidates for job placement.\nBenefits\nContinuous Learning & Professional Development\nOpportunity to support the Evolution of a Strong Professional Brand\nExposure to Leading Organisations / Industry\nMeaningful Work That Impacts People and Organisations around the COMESA region\nA Supportive, Collaborative Culture\nDynamic, Fast-Paced Environment","description_format":"text","description_chars":5568,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources","Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-07T14:26:05Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.577,"p_room":0.55,"age_days":21,"expected_fill_days":18,"reasons":["conf:0","win:tail","comp:junior"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/topfloor-associate-human-capital-consulting-and-development","json_url":"https://alion.io/job/topfloor-associate-human-capital-consulting-and-development.json","meta":{"generated_at":"2026-10-29T07:26:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11277,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687381},"rest":"https://alion.io/mcp/rest/get_company?id=687381"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftopfloor-associate-human-capital-consulting-and-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftopfloor-associate-human-capital-consulting-and-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftopfloor-associate-human-capital-consulting-and-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/topfloor-associate-human-capital-consulting-and-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftopfloor-associate-human-capital-consulting-and-development"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2031382}},{"tool":"search_jobs","arguments":{"company":"topfloor.co.zm","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2031382},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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