{"id":1424329,"url":"https://alion.io/job/topfloor-bank-clerk","title":"Bank Clerk","company":{"id":687381,"name":"TopFloor","domain":"topfloor.co.zm","url":"https://alion.io/company/topfloor","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lusaka, Zambia","Ndola, Zambia","Kitwe, Zambia","Livingstone, Zambia","Kasama, Zambia","Solwezi, Zambia"],"countries":["ZM"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":23000,"period":"year","method":null,"sample_n":13036},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-28T23:16:47Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-15T19:05:56Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Our Client in the Financial Service Sector is looking to hire four (4) Bank Clerks. The selected candidate will be responsible for processing cash deposits, pay out cash against authorised cash withdrawals within the prescribed limits and record transactions for future reference to ensure effective and accurate control of cash in accordance with the Client's policy and procedures.\nKey Responsibilities\nCashiering\nReceives cash and cheque deposits from customers and records transactions to ensure that the clients’ accounts are credited with the correct amounts to avoid losses\nReceives withdrawal vouchers/ slips from customers, scrutinises them for completeness and ensures that the vouchers are properly authorised and pays out cash to customers, while ensuring that correct amounts are paid to rightful customers to avoid losses.\nRecording & Verification of Cash Transactions\nCaptures all daily transactions on the system and ensures that each voucher posted has been signed and authorised by supervisors.\nVerifies cash transactions on a daily basis to make sure they balance, to ensure mis-posts, underpayments or overpayments are identified in to ensure that there are no differences in the vault.\nReconciliations\nReconciles the cash register in order to ensure that it balances with the General Ledger\nSecurity of Cash and Accountable Items\nPhysically secures keys, notes, coins, cash paid/received vouchers and cashier’s stamps at all times.\nCustomer Care\nProvides first line contact with customers and explains products offered by the Society as well as procedures\nAttends to customers’ complaints and queries to ensure their problems are resolved to their satisfaction\nRecords all customer complaints in the Customer Feedback Register and later submits the register to the supervisor\nAttending to Customer Queries and Complaints\nFiling & Returns\nMaintains a proper filing system for customer records including stationery for the Branch\nPrepares cashiers’ return and complete banking slips for cheques received over the counter.\nPrepares returns for stop orders and salaries processed\nProcessing of Payments & Petty Cash Handling\nRaises payments according to invoice value and makes sure that reimbursement cheques tally with the checked Branch reimbursement.\nAccurately accounts for petty cash and makes sure that petty cash vouchers are properly authorised before disbursing cash to members of staff.\nRequirements\nZAQA Verified Diploma or Degree in Banking & Finance, Economics, Business Administration, ACCA, CIMA or Equivalent.\nMinimum of one (1) year relevant work experience in a similar work environment.\nMember of Zambia Institute of Banking and Financial Services (ZIBFS) is preferred.\nStrong numerical proficiency, attention to detail, communication abilities, and basic computer literacy (such as MS Office).\nProficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with specific banking or financial analysis software.\nStrong calculation skills, exceptional attention to detail, and high accuracy in processing transactions and data entry. \nGood written and verbal communication skills to handle routine in-person queries, correspondence, and customer service needs.\nKnowledge of basic bank regulations, compliance procedures, record-keeping and the ability to manage physical and electronic client files securely.\nClean Police and TransUnion Zambia Credit record.\nPhysical effort to complete operational duties like handling cash boxes, moving files or equipment, standing for extended periods while assisting customers and navigating between departments .\nHow to Apply\nInterested candidates should submit there applications before 16th October 2026. Only Shortlisted candidates will be contacted.\nTopFloor Limited is an equal opportunity employer and does not charge for placement.","description_format":"text","description_chars":3834,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources","Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-09-28T23:16:47Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.617,"p_room":0.55,"age_days":16,"expected_fill_days":16,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/topfloor-bank-clerk","json_url":"https://alion.io/job/topfloor-bank-clerk.json","meta":{"generated_at":"2026-10-15T20:49:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31522,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687381},"rest":"https://alion.io/mcp/rest/get_company?id=687381"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftopfloor-bank-clerk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftopfloor-bank-clerk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftopfloor-bank-clerk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/topfloor-bank-clerk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftopfloor-bank-clerk"}]}