{"id":3806330,"url":"https://alion.io/job/topline-pro-content-marketing-manager","title":"Content Marketing Manager","company":{"id":6750,"name":"Topline Pro","domain":"toplinepro.com","url":"https://alion.io/company/topline-pro","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"LinkedIn","optional":false},{"name":"Shopify","optional":false},{"name":"WordPress","optional":false},{"name":"YouTube","optional":false},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2026-11-05T12:21:21Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T04:33:31Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Role Summary\nWe're looking for a strategic, creative Content Marketing Manager who knows how to build content that builds community. This isn't a role for someone who just wants to write blogs. We're looking for someone who thinks deeply about how content shapes trust, drives discovery, and turns our audience into loyal advocates. You'll own our content strategy end-to-end: building the content engine that powers our external presence and supports teams across the company, leading brand campaigns, managing our Content Marketing Coordinator, and growing the community of pros who rely on Topline Pro to run and grow their businesses. If you love building systems as much as you love crafting content that resonates with real people, and you have the portfolio to prove it, this role is for you.\nWhat you'll do\nOwn content strategy and the editorial calendar across website, email, social, YouTube, and community.\n\nBuild a repeatable content engine that powers our external presence and supports cross-functional teams (sales collateral, product marketing, enablement, etc).\n\nManage the Content Marketing Coordinator, setting direction while they support production and editing.\n\nOwn our content library (DAM) so every team can easily find and use the right assets.\n\nLead one-off brand campaigns, from seasonal pushes to announcements.\n\nCreate content that speaks authentically to home service pros (roofers, landscapers, painters, cleaners) and feels uniquely Topline Pro.\n\nProduce a range of formats: case studies, how-to guides, video scripts, testimonials, social friendly, and long-form.\n\nCollect interviews oof pros and turn their stories into content that builds trust and drives organic growth.\n\nUse content to fuel and support growth of an engaged pro community through forums, Facebook groups, newsletters, and events.\n\nBuild a thought leadership program for Topline Pro and key internal voices via articles, podcasts, speaking, and LinkedIn.\n\nCultivate relationships with pro advocates and industry experts who amplify our brand.\n\nPartner with Performance Marketing to create content for paid ads.\n\nDevelop and own a repeatable playbook for distributing content that drives sales through SEO/GEO/AEO.\n\nAct as a player / coach with the ability to drive direction while being comfortable jumping in to execute when needed.\n\nTrack performance, iterate fast, and scale what resonates.\n\nWhat we're looking for\n4-5 years of experience in content marketing, brand storytelling, or editorial - with a portfolio that shows range and craft.\n\nExperience managing and developing at least one direct report, including setting priorities and giving clear creative direction.\n\nProven ability to develop content strategy, not just execute on it - you know how to build a plan, and the systems behind it, from scratch.\n\nExperience leading integrated brand campaigns from concept through launch.\n\nExperience building or scaling a brand community - online groups, newsletters, ambassador or advocate programs, live or virtual events.\n\nTrack record developing thought leadership content: executive ghostwriting, contributed articles, podcast or speaking program management, or LinkedIn brand building.\n\nStrong writing and editing skills across formats: short-form social, long-form guides, video scripts, email sequences.\n\nA genuine curiosity about and empathy for small business owners - you understand their world and speak their language.\n\nComfortable using data to guide decisions: you track performance, form hypotheses, and adjust accordingly.\n\nExperience with SEO fundamentals and content distribution, plus familiarity with GEO/AEO.\n\nFamiliarity with tools like HubSpot, WordPress, or similar CMS, marketing automation, and digital asset management platforms.\n\nCollaborative instincts - you work well across brand, product, sales, and design.\n\nWho you are\nA natural storyteller who can make complex or dry topics feel human and compelling.\n\nSomeone who thinks in systems - you don't just create content, you build the machine that creates it.\n\nA leader who loves helping others grow - you give clear direction, great feedback, and room to run.\n\nGenuinely excited about community - you understand that great content is a conversation, not a broadcast, and you know how to build spaces where people want to show up.\n\nA natural thought leader developer - you can spot an interesting perspective in a founder or subject matter expert and shape it into something the industry actually wants to read.\n\nSelf-directed and proactive; you bring ideas to the table and see them through.\n\nEnergized by working closely with the people your content is about - you love getting on the phone with a Pro to find the real story.\n\nMotivated by impact and craft in equal measure.\n\nHiring Process\nRecruiter Screen\n\nHiring Manager Screen\n\nPortfolio Review\n\nOnsite\n\nCofounder Screen\n\nWhat we offer\n$120K-$140K base salary range + equity\n\nFull Medical, Dental, and Vision Health Coverage\n\nComputer and workspace enhancements\n\n401(k) plan (non-matching)\n\nUnlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year\n\nCompany-paid Wellhub membership for fitness and wellness\n\nDinner covered with Uber Eats + a stocked kitchen to keep you fueled\n\nOpportunity to own the content and community brand for a product that changes the lives of home service Pros\n\nOur Values\nNo Bullsh*t: We create meaningful results for our customers and drive growth for our team - ensuring progress and impact are felt every day. Our focus is on delivering genuine value rather than superficial solutions.\n\nThink Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth - even when it doesn't go as planned.\n\nOne Team, One Dream: We tackle challenges together with creativity and an open mind - always seeking solutions and embracing fresh ideas to win as a team.\n\nEmpower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect - because great ideas come from everywhere.\n\nBe an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.\n\nBoom!: We take time to celebrate each other's achievements, big and small - at work and in life - because shared success fuels lasting momentum. And we end all team meetings in a \"Boom!\"\n\nAbout Topline Pro\nWe're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.\nTopline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.\nWe're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.\nWe believe \"great candidates\" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.\nTopline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. 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