{"id":2027543,"url":"https://alion.io/job/toporder-account-manager-hf","title":"Account Manager H/F","company":{"id":3908779,"name":"Toporder","domain":"toporder.fr","url":"https://alion.io/company/toporder","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Écully, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":42000,"max":45000,"currency":"EUR","period":"year","gross":null,"usd_annual":50637},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T18:42:27Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-17T11:42:56Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Rejoins Toporder, une plateforme innovante qui accompagne les commerçants dans leur digitalisation et la gestion de leur activité. En tant qu'Account Manager, tu seras responsable du suivi et du renouvellement des contrats, de l'onboarding des nouveaux clients, de la gestion administrative et contractuelle, ainsi que du reporting et du pilotage des indicateurs clés. Tu bénéficieras d'une grande autonomie, d'un cadre de travail dynamique et de nombreux avantages.\nMissions\nAssurer le suivi et le renouvellement des contrats backbook, anticiper les échéances et sécuriser le renouvellement.\nDévelopper le portefeuille clients en réalisant des upsells et cross-sells, augmenter l'attach rate myPOS et l'ARR par compte.\nAccompagner les nouveaux clients lors de l'onboarding, sécuriser la prise en main et gérer les irritants.\nProfil recherché\n### Ton profil* Une expérience en account management ou customer success (SaaS/fintech/paiement est un plus)\n* Expérience en gestion de portefeuille clients\n* Orienté(e) résultats et customer centric\n* **Organisation**: rigueur administrative, suivi des contrats et gestion du CRM\n### Pourquoi nous rejoindre ?\n* **Liberté d’action et autonomie** : tu seras responsable des projets que tu gères, avec une grande marge de manœuvre pour mettre en place ta stratégie.\n* **Un cadre de travail épanouissant et dynamique** : nous valorisons la créativité, l’initiative et l’innovation au sein d’une équipe jeune et soudée.\n* **Grands projets** : tu contribueras activement à l’essor de l’entreprise et à son développement commercial.\n### Le package & avantages:\n* **Salaire annuel** **(fixe + variable)** selon profil: aux alentours de 45k\n* Carte TR Swile\n* Mutuelle SwissLife\n* Remboursement à 60% de ton abonnement TCL\n* Prime de transport pour ceux qui ne prennent pas les transports en commun\n* Prime vacances de 400€\n* Épargne salariale de 900€ selon les objectifs et la satisfaction client ⭐\n* Prime de parrainage recrutement\n* 2 séminaires par an pour échanger et renforcer la cohésion d’équipe","description_format":"text","description_chars":2039,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:31:25Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.777,"p_room":0.9,"age_days":10,"expected_fill_days":22,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":50637,"is_top_pay":false},"html_url":"https://alion.io/job/toporder-account-manager-hf","json_url":"https://alion.io/job/toporder-account-manager-hf.json","meta":{"generated_at":"2026-10-17T12:39:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16831,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3908779},"rest":"https://alion.io/mcp/rest/get_company?id=3908779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftoporder-account-manager-hf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftoporder-account-manager-hf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftoporder-account-manager-hf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/toporder-account-manager-hf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftoporder-account-manager-hf"}]}