{"id":1315784,"url":"https://alion.io/job/toppan-merrill-document-specialist","title":"Document Specialist","company":{"id":2408462,"name":"Toppan Merrill","domain":"toppanmerrill.com","url":"https://alion.io/company/toppanmerrill","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Legal","role_family":"Legal","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Paul, United States","Toronto, Canada","New York, United States"],"countries":["US","CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":30,"currency":"USD","period":"hour","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-02T01:39:52Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Description:\nToppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and communications. We offer the most intuitive end-to-end SaaS platform for complex compliant content creation and enhancement of multi-stakeholder collaboration. Our industry leading technology is backed by what we are best known for: unmatched market expertise and unparalleled customer service. Toppan Merrill is a leading partner for the financial, legal, health and capital markets.\nWe believe in high-trust collaboration and value each person's unique skills, perspectives and experiences. Our success is driven by our world-class global teams and culture. Learn more at https://www.toppanmerrill.com/careers/.\nAbout the Opportunity:\nToppan Merrill has an exciting opportunity for a Document Specialist to join our #hybrid team. You will support the production, onboarding, optimization, and troubleshooting of client disclosure documents using the Quinn platform. Working closely with clients and internal stakeholders, you will ensure document quality, accuracy, and compliance while delivering exceptional customer service.\nJob Responsibilities:\nOnboard Microsoft Word documents into the Quinn platform and prepare files for production.\nRun document cleanup processes, apply style tagging, and validate formatting accuracy.\nGenerate, review, and troubleshoot document proofs to identify and resolve formatting or production issues.\nSupport clients with document edits, platform questions, and issue resolution.\nParticipate in document set-up, optimization, and ongoing maintenance activities.\nCollaborate with Customer Success, Production Design, Proxy, and other cross-functional teams to deliver exceptional client service.\nParticipate in User Acceptance Testing (UAT) for platform enhancements and new releases.\nDocument processes and contribute to continuous improvement initiatives across the Document Services team.\nSchedule:\n1st Shift: 8:00 AM - 4:30 PM CT\n2nd Shift: 2:00 PM - 10:30 PM CT\nWith on-call weekends once a month 8am CT to 9:30pm CT\nHybrid work arrangement: 1 day in-office per week.\nMinnesota employees work onsite Thursdays.\nNew York employees work onsite Wednesdays.\nOntario schedule to be determined.\nAbout You:\nBA/BS degree in Business or a related field preferred, or equivalent combination of education and experience.\n1+ year of advanced Microsoft Word, document production, desktop publishing, or related experience preferred.\nStrong understanding of document styles, formatting, proof review, and print production concepts.\nExperience in a client-facing, customer service, or support-oriented environment.\nAbility to identify, troubleshoot, and resolve formatting and document production issues.\nStrong attention to detail with the ability to manage multiple priorities and deadlines.\nExperience with HTML, XPP, disclosure documents, legal document services, publishing, or typesetting is a plus.\nWe understand that your skills deserve recognition. That's why we offer a competitive pay scale ranging from $20-$30 per hour, based on experience and expertise. We believe in compensating our dedicated team members fairly for their hard work and commitment. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.\nToppan Merrill strives to provide our employees and loved ones with competitive benefits including:\nEnhanced Medical, Dental, Vision and Life insurance for employees and dependents\n401(k) with company match with full vesting from date of hire\nRetirement Savings Plan (Canada employees)\nPaid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays\nPaid parental leave\nPaid community involvement/volunteer days\nWellness Resources and Employee Assistance Programming\nToppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including qualified women, minorities, individuals with disabilities and veterans, are encouraged to apply.","description_format":"text","description_chars":4114,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Compliance","RegTech, AML & Compliance"],"lifecycle":[{"event":"open","at":"2026-09-26T18:33:11Z"}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.777,"p_room":0.9,"age_days":14,"expected_fill_days":22,"reasons":["conf:4","win:mid","comp:junior"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/toppan-merrill-document-specialist","json_url":"https://alion.io/job/toppan-merrill-document-specialist.json","meta":{"generated_at":"2026-10-03T02:02:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2147,"day_limit":5000,"remaining_today":2853,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}