Software QA Engineer

ABOUT US

At TOPPAN Security, our mission is to shape a meaningful, technology-driven future by being a global leader in mission-critical identity and payment technologies.

We serve as the international development arm of the TOPPAN Group in the security domain founded in 1900. TOPPAN is a trusted Japanese brand renowned for its commitment to exceptional quality. Building on this legacy, we combine bold ideas, deep sector expertise, and collaborative intelligence to deliver secure, future-ready solutions.

Our culture is grounded in four core values: Agility, Ownership, Resilience, and a Sense of Fun. We move fast, lead with accountability, grow through challenges, and bring positive energy into everything we do.

Join us and be part of a global, collaborative team where trust and innovation drive everything we do.

ABOUT THE ROLE

We are looking for a full-time Software QA Engineer with 3-5 years of hands-on experience to take end-to-end ownership of quality assurance across our products. You will own the testing strategy from the ground up - defining test cases and golden paths, building and maintaining automation, and validating functionality, performance, and business logic across both frontend and backend services. This is a hands-on role for someone who can work independently, set the QA bar for the team, and keep it well documented.

Key Responsibilities

• Own the QA process end to end - from test planning and case design through execution, automation, and sign-off.
• Define test cases, golden paths, and acceptance criteria in collaboration with product and engineering teams.
• Design, build, and maintain automated test suites for frontend and backend services.
• Perform functional testing of frontend UI flows and backend service/API behavior.
• Design and execute load and performance tests to validate system behavior under expected and peak traffic.
• Develop and run business case / end-to-end scenario tests that reflect real-world usage of the product.
• Identify, document, and track defects clearly, working with engineering to drive them to resolution.
• Maintain clear, up-to-date test documentation, including test plans, test case libraries, and golden path references.
• Integrate automated tests into CI/CD pipelines to support continuous testing.
• Collaborate closely with developers, product managers, and DevOps to understand requirements and assess risk areas.
• Continuously improve QA processes, tooling, and coverage as the product and architecture evolve.

Required Skills & Experience

• 3-5 years of professional, hands-on experience in software QA / test engineering.
• Proven ability to independently own QA and testing strategy for a product or service, not just execute predefined scripts.
• Strong experience designing test cases, test plans, and golden paths, with clear supporting documentation.
• Hands-on experience testing frontend applications (UI/UX flows, cross-browser behavior, functional correctness).
• Hands-on experience testing backend services and APIs (functional, integration, and regression testing).
• Experience with test automation frameworks and tools for both frontend and backend testing.
• Experience designing and running load and performance tests and interpreting the results.
• Ability to design and execute business case / scenario-based tests that validate real user and system workflows.
• Comfortable working with Git for version control of test code and test assets.

• Familiarity with microservices architecture and how it affects test strategy and environments.

Nice to Have

• Experience testing systems built on C#/.NET and/or Java/Spring Boot backends, and Next.js frontends.
• Familiarity with PostgreSQL for test data setup, validation, and query-level checks.
• Experience testing services running in containerized/Kubernetes (K8s) environments.
• Exposure to observability tools such as Grafana, Prometheus, and Loki to support performance testing and defect triage.
• Comfortable working in a Linux environment.
• Experience integrating automated tests into CI/CD pipelines.

Soft Skills & Other Requirements

• Strong ownership mindset - able to define and drive the QA process rather than simply following a script.
• Excellent teamwork, communication, and collaboration skills, working closely with developers and product teams.
• Fluency in English, spoken and written.
• Strong attention to detail with a methodical, structured approach to testing.
• Good written communication skills for producing clear test documentation and defect reports.
• Ability to prioritize and manage testing effort across multiple features and deadlines in a fast-paced environment.

What We Offer

• Full ownership of the QA function with the autonomy to shape testing strategy and standards.
• The opportunity to work across the full stack - frontend, backend, and infrastructure - within a modern microservices architecture.
• A collaborative engineering culture with room for professional growth.

TOPPAN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, color, religion, national origin, veteran status, or disability.