{"id":2970880,"url":"https://alion.io/job/topstep-trader-onboarding-analyst","title":"Trader Onboarding Analyst","company":{"id":720700,"name":"Topstep","domain":"topstep.com","url":"https://alion.io/company/topstep-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":28,"max":38,"currency":"USD","period":"hour","gross":null,"usd_annual":76000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-20T22:45:46Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T17:49:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Summary\nThe Trader Onboarding Analyst plays a critical foundational role within the Trust & Resilience organization, responsible for executing high-volume identity verification, initial document checks, and basic risk screening. Operating strictly within established Standard Operating Procedures (SOPs), this role serves as the first line of manual review for automated identity verification (IDV) exceptions and basic Sanctions alerts.\nThe Analyst will focus on core identity verification execution, clearing routine friction points in the onboarding funnel, validating baseline registration data, and ensuring basic trader onboarding functions are satisfied efficiently. When out-of-scope issues or elevated threats emerge, you will be responsible for accurately triaging and escalating these complex profiles to Senior or High-Risk Analysts.\nKey Responsibilities\n Identity Verification & Exception Processing: Process entry-level queues for automated IDV failures (e.g., Government ID unreadability, Selfie mismatches, 2FA, Email/Phone verification errors) following detailed operating instructions and strict SOPs.\nInitial Document Validation: Review and validate baseline registration data and standard identity/tax documentation. Ensure application completeness and accurately pass verified accounts forward in the onboarding funnel.\n Triage & Escalation: Act as a crucial gatekeeper by identifying out-of-scope document issues, suspicious indicators, or elevated risk signals (e.g., complex biometric failures or suspected fraud). Formulate concise, accurate case notes and escalate these profiles to Senior/Lead Analysts.\n Accurate Record Keeping & QA Adherence: Maintain precise and compliant documentation on all processed cases to support internal Quality Assurance (QA) audits and ensure all actions align with regulatory requirements.\nOperational Feedback: Track common anomaly trends and provide on-the-ground feedback to Senior Analysts and Management regarding routine friction points or recurring system errors in the verification queues.\nRequired Qualifications and Key Competencies\nExperience: 1-2 years of direct experience in digital customer operations, data verification, KYC/AML operations, or back-office compliance processing.\n IDV Interface Competency: Familiarity with web-based operational tools and modern identity verification interfaces (such as Persona, Jumio, Veriff, or Onfido) with a foundational understanding of digital document checking.\n Operational Discipline & SOP Execution: Strong operational rigor with a proven ability to consistently follow detailed Standard Operating Procedures (SOPs) while maintaining accuracy in a high-volume environment.\nFoundational Compliance Knowledge: Basic understanding of digital onboarding principles, standard KYC/CIP requirements, and data privacy best practices.\nAttention to Detail: Exceptional visual and analytical attention to detail; able to swiftly identify discrepancies in documents, biometric outputs, or baseline registration data.\nClear Communication & Collaboration: Strong written and verbal communication skills. Ability to accurately document case notes, clearly summarize issues for escalation, and collaborate effectively within a remote team environment.\nCompany Culture & Perks\nTopstep is an engaging working environment that ranges from fully remote to hybrid. We foster a culture of collaboration by keeping cameras on during meetings and maintaining a robust Slack environment for communication. \nSeven Company-paid Holidays and generous Family Leave. Paid time off is front-loaded.\nCompetitive 401(k) matching, health, dental, and vision insurance are offered for full-time employees. \nVacations are encouraged with a bonus for taking 5 consecutive days. Topstep offers a food and groceries budget and contributes towards health and wellness. \nNew Hire Base Salary Range\n$28.85 - $38.46 hourly.\nThe compensation offered will take into account the internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors.\nThis position is eligible for a performance-based bonus as provided by the plan terms and governing documents.\nEqual Opportunity Employer\nTopstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws.\nInterested in the role? Apply today with your resume!\nThe collection, use, and handling of your data provided in response to this job posting is described further in our Privacy Policy. If you are a California resident, please review our California Notice at Collection. \nNotice of Use of Artificial Intelligence in Recruitment and Hiring: Notice Pursuant to 775 ILCS 5/2-102(L). Topstep LLC uses artificial intelligence (\"AI\") in connection with its recruitment and hiring process. Examples include, but are not limited to, AI tools used to improve job descriptions, generate interview questions, draft communications, assist with scheduling, and source candidates, as well as AI features built into third-party platforms such as LinkedIn, Indeed, and Glassdoor. Topstep will not use AI that has the effect of subjecting employees or applicants to discrimination on the basis of any protected class under the Illinois Human Rights Act.\nThe collection, use, and handling of your data provided in response to this job posting is described further in ourPrivacy Policy. If you are a California resident, please review our California Notice at Collection.","description_format":"text","description_chars":5829,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-10-21T02:25:31Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":48,"reasons":["conf:2","velocity","win:early","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":76000,"is_top_pay":true},"html_url":"https://alion.io/job/topstep-trader-onboarding-analyst","json_url":"https://alion.io/job/topstep-trader-onboarding-analyst.json","meta":{"generated_at":"2026-10-23T20:43:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2437,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720700},"rest":"https://alion.io/mcp/rest/get_company?id=720700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftopstep-trader-onboarding-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftopstep-trader-onboarding-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftopstep-trader-onboarding-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/topstep-trader-onboarding-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftopstep-trader-onboarding-analyst"}]}