{"id":2359295,"url":"https://alion.io/job/topview-field-supervisor-topview-sightseeing","title":"Field Supervisor - TopView Sightseeing","company":{"id":2116811,"name":"TopView","domain":"topviewtix.com","url":"https://alion.io/company/topviewtix","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T15:31:17Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T13:33:06Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors.\nTopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers.\nResponsibilities:\nSupervising a team of Field Coordinators who welcome guests and monitor queue control at our bus stops.\nBeing the liaison between escalated customer issues and managers. \nCollect guest information to assist in resolving customer service-related issues and concerns\nCoordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations\nBe responsible for company equipment.\nPromote a culture of positivity and teamwork\nMonitor the safety of employees and guests.\nConduct and submit various reports as assigned\n Requirements:Comfortable and effective working outdoors in various weather conditions\nThe ability to provide excellent customer service\nAbility to work in all weather conditions\nOutstanding interpersonal and communication skills\nOrganized and attentive to detail\nThe ability to manage crowds and remain calm in stressful situations\nThe ability to stand for long periods.\nWillingness to work on weekends and holidays\nThe ability to work with google office applications, e.g., docs, sheets, email, chat\nThe ability to supervise a team of 20 to 30 people. \nJob Type: Full-time\nPay: $20-$22 per hour\nBenefits:\nEmployee discount\nHealth insurance\nPaid Training\nSchedule:8-hour shift\nDay shift\nHolidays\nNight shift\nWeekend availability\nSupplemental Pay:Bonus pay","description_format":"text","description_chars":1920,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":20,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Tour Operators"],"lifecycle":[{"event":"open","at":"2026-10-12T15:31:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/topview-field-supervisor-topview-sightseeing","json_url":"https://alion.io/job/topview-field-supervisor-topview-sightseeing.json","meta":{"generated_at":"2026-10-13T18:17:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27934,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2116811},"rest":"https://alion.io/mcp/rest/get_company?id=2116811"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftopview-field-supervisor-topview-sightseeing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftopview-field-supervisor-topview-sightseeing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftopview-field-supervisor-topview-sightseeing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/topview-field-supervisor-topview-sightseeing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftopview-field-supervisor-topview-sightseeing"}]}