{"id":2359299,"url":"https://alion.io/job/topview-fleet-maintenance-manager-topview-sightseeing","title":"Fleet Maintenance Manager - TopView Sightseeing","company":{"id":2116811,"name":"TopView","domain":"topviewtix.com","url":"https://alion.io/company/topviewtix","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ridgewood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":122000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3574},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T15:31:17Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-31T23:11:34Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Fleet Maintenance Manager - Commercial Transit (Queens, NY)\nLocation:Queens, New York (On-Site)\nSchedule:Full-Time | Thursday through Monday (Weekends Required)\nDays Off:Tuesday & Wednesday\nReporting To:National Fleet Manager\nAbout Us\nWe are the operational force behind TopView Sightseeingand Tea Around Town (TAT), running a premier, high-volume commercial passenger motorcoach and double-decker fleet across New York City. Operating a dynamic, 24/7 transportation network, we are building a best-in-class fleet maintenance culture focused on safety, reliability, and precision execution. Backed by national corporate support and modern diagnostic infrastructure, our shop maintains the assets that power some of the most recognized luxury and tourism experiences in the NYC market.\nJob Description\nWe are seeking a highly disciplined, hands-on Fleet Maintenance Managerto command daily maintenance operations for our commercial passenger fleet based in Queens, NY. This is not a passive desk job; it is a high-impact, execution-focused role requiring sharp leadership, technical vehicle fluency, and an unwavering focus on fleet uptime.\nReporting directly to the National Fleet Manager, you will lead our local technician teams, strategically prioritize mechanical throughput, and guarantee that our assets meet absolute safety, compliance, and brand standards before rolling out onto the streets of New York City.\nCore Responsibilities\nShop Throughput & Fleet Uptime:Direct all day-to-day operations of the Queens maintenance facility to ensure maximum fleet readiness and zero missed departures.\nPersonnel Leadership & Accountability:Supervise, schedule, and coach a team of diesel technicians. Hold frontline staff strictly accountable to efficiency metrics, repair safety, and labor hour targets.\nReal-Time Triaging:Dynamically assign and prioritize preventative maintenance (PM), diagnostics, heavy-duty electrical troubleshooting, and emergency work orders based on live operational demand.\nDVIR & Compliance Ownership:Review, action, and close out all driver-reported DVIRs (Driver Vehicle Inspection Reports) daily to guarantee mechanical safety.\nData & Work Order Management:Oversee the complete lifecycle of all digital work orders, tracking labor hours, parts allocation, technician productivity, and asset repair histories in real time.\nLive Driver Support:Act as the primary point of contact for drivers experiencing on-road issues; provide clear, composed troubleshooting support via phone and coordinate rapid-response roadside assistance or towing vendors if required.\nShop Administration & Compliance:Manage local shop scheduling, employee timekeeping, tool/facility maintenance compliance, and payroll-related reporting.\nJob Qualifications\nThe Non-Negotiable\nThe Grid-Lock Schedule:Absolute, uncompromised commitment to a permanent Thursday through Monday shift. This is a high-volume, peak-weekend operation. Complete dependability and responsiveness during these specific days are absolute conditions of employment.\nThe 50+ Hour Requirement:This is a senior operational leadership role, not a punch-the-clock desk job. Successfully managing fleet throughput, DOT compliance, and a 24/7 transit network requires a minimum commitment of 50 or more hours per week.\nProfessional Experience & Leadership\nFleet Management Experience:5+ years of progressive experience as a Fleet Maintenance Manager, Shop Supervisor, Lead Inspector, or senior-level heavy-duty shop foreman.\nPersonnel Command:Proven track record of managing, scheduling, coaching, and holding a crew of technicians strictly accountable to repair safety, quality, and workflow productivity metrics.\nTechnical Foundation:Strong preference for candidates who have a proven background as a heavy-duty diesel technician or shop foremanprior to moving into management. Must possess the ability to read diagnostic data, audit repair quality, and confidently troubleshoot mechanical issues over the phone with drivers.\nTech-Savvy Operations:Direct proficiency utilizing digital Fleet Management Systems (FMS), creating/tracking electronic work orders, managing parts inventory, and navigating modern shop productivity dashboards.\nHighly Preferred (The Competitive Edge)\nPassenger Transit DNA:Prior experience managing maintenance operations specifically for motorcoaches, commercial transit buses, luxury charters, or shuttle fleets. (Strong background with Van Hool architectures is a major plus).\nNYS DOT Passenger Bus Regulatory Fluency:Deep familiarity with NYS Department of Transportation (NYSDOT) passenger bus inspection regulations, safety criteria, and out-of-service mandates. Experience preparing an over-the-road passenger fleet to pass semi-annual DOT garage inspections is highly valued.\nComponent Mastery:Strong diagnostic and mechanical familiarity with Cummins ISM / ISX / X15engines, heavy-duty exhaust aftertreatment systems (DPF/SCR), and ZF EcoLife / AS Tronictransmissions.\nCommercial Driving Foundations:An active or previously held CDL (Class A or B) with a Passenger Endorsement to ensure a driver’s perspective and safely assist with asset spotting/positioning within the yard.\nWorking Conditions & Physical Requirements\nAbility to work comfortably in a fast-paced, semi-outdoor shop environment subject to seasonal New York weather variations.\nAbility to physically inspect vehicles, including standing, bending, and occasionally assisting with asset spotting within the yard.\nCompensation & Benefits\nCompensation Range:$115,000 - $135,000 per year (commensurate with senior-level leadership and asset management experience).\nBonus Structure:Performance-based operational incentives tied directly to fleet uptime, shop efficiency, and NYS DOT compliance pass rates.\nComprehensive Health & Wellness:Premium PPO/HSA Medical insurance plans with deep company-subsidized premiums.\nDental insurance plans.\nVision insurance plans.\nLow-deductible healthcare options to protect you and your family.\n\nFinancial & Retirement Security:401(k) Retirement Savings Plan.\nCompany-paid Short-Term Disability (STD).\nCompany-paid Long-Term Disability (LTD).\nCompany-paid Life Insurance policies.\n\nPaid Time Off (PTO) & Holiday Cadence:Generous paid vacation.\nAccrued sick leave.\n\nOperational Environment:On-site access to modern diagnostic tooling, a structured corporate fleet footprint, and direct upward mobility reporting directly to National Fleet 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