{"id":1302110,"url":"https://alion.io/job/torus-supplier-quality-and-reliability-engineer","title":"Supplier Quality and Reliability Engineer","company":{"id":3781612,"name":"Torus","domain":"torus.co","url":"https://alion.io/company/torus-4","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-08-11T14:09:46Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-09-29T15:09:02Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"About Torus\nTorus is headquartered in Utah and is expanding manufacturing at our 545,000-square-foot facility in Salt Lake City called GigaOne. We arethe world’s first mesh energy infrastructure, uniting communities through resilient, sustainable, and intelligent power. We design, engineer, manufacture, install, and support our systems end-to-end, standing behind them throughout their lifecycle. Torus systems help reduce costs, lower emissions, and protect facilities from outages, while strengthening the security and reliability of the broader utility grid. Torus is committed to American manufacturing, engineering excellence, and building energy systems that last.\nTorus has raised over $267 million from investors like Magnetar, Mercado, ICONIQ and Origin Ventures. The investments are helping to accelerate deployment of modular power plants across utilities, data centers, and industrial sectors. This investor confidence reflects the strength of our team, technology as well as the scale of the problem we are solving.\nAt Torus, you will be part of something larger than a single product or technology. Your work will help build energy infrastructure that supports and strengthens our electrical grid, critical systems, industry, and communities for decades to come. We value accountability, collaboration, and clear thinking. We are looking for people who want to solve hard problems and build things that matter.\n About the Role\nAs a Supplier Quality and Reliability Engineer on the Supply Chain team, you will be key to ensuring the performance, long-term reliability, and build quality of components feeding our advanced energy products. You will take end-to-end ownership of supplier quality initiatives, from auditing and validating international supplier manufacturing processes to closing out complex systemic quality issues. Acting as a crucial bridge between suppliers, Engineering, Quality, and Operations, your technical expertise will ensure that field performance data and quality lessons learned directly inform our future design and manufacturing standards at Torus.\nWho You Are\nYou are an analytical, hands-on engineer with a relentless focus on quality, reliability, and continuous improvement. You excel at methodical problem-solving and possess the technical confidence to investigate complex hardware failures down to the root cause. Grounded in clear thinking and collaboration, you effectively influence external global supply partners and internal technical teams alike to elevate manufacturing standards, drive permanent corrective actions, and protect the customer experience.\nResponsibilities\nLead supplier quality programs and corrective action initiatives, driving systemic quality issues to closure through structured methodologies.\nManage RMA (Return Merchandise Authorization) and warranty return programs, performing defect trend analysis and enforcing permanent corrective actions (CAPA) with suppliers.\nConduct root cause investigations using formal analytical frameworks including 8D, 5 Why, FMEA, fishbone diagrams, and statistical process control (SPC) tools.\nServe as the primary technical quality liaison between international suppliers and internal Quality, Engineering, and Operations teams to translate field and factory learnings into design and process improvements.\nPerform on-site and remote supplier audits, process validations (PPAP/APQP), and qualification initiatives for new and existing components, particularly with suppliers in Asia.\nAudit supplier manufacturing lines, line yields, and quality management systems to identify risks and institute risk mitigation strategies.\nPartner with engineering teams during product development to establish component reliability criteria, inspection plans, and critical-to-quality (CTQ) specifications.\nTrack, report, and present supplier quality metrics (DPPM, SCAR resolution times, RMA trends) to cross-functional leadership.\nOther duties and projects as assigned..\nRequired Experience\nDemonstrated experience leading supplier quality management and resolving complex, systemic quality issues with global vendors.\nDeep expertise in root cause analysis tools and quality methodologies, including 8D, 5 Why, FMEA, CAPA, and statistical problem-solving techniques.\nEnd-to-end ownership of RMA or warranty programs, with a track record of trend identification and execution of permanent corrective actions.\nStrong technical background working with manufactured hardware products, specifically electronics, electromechanical assemblies, or battery systems.\nProven ability to serve as a cross-functional technical liaison between external suppliers and internal Engineering, Quality, and Operations teams.\nHands-on experience working with international suppliers, particularly in Asia, including supplier auditing, process validation, and driving quality improvement initiatives.\nPreferred Experience\nDegree in Electrical Engineering, Mechanical Engineering, Reliability Engineering, or a related technical discipline.\nExperience in energy storage, clean technology, electric vehicles, or high-reliability hardware manufacturing environments.\nCQE (Certified Quality Engineer), CQA (Certified Quality Auditor), or Six Sigma Green/Black Belt certification.\nDirect experience with PPAP (Production Part Approval Process) and APQP frameworks in a fast-paced environment.\nAdditional Details\nBackground Check All candidates are subject to a background check.\nLocation + Travel The role is based in our Salt Lake Headquarters, GigaOne. May require occasional onsite work in our South Salt Lake R&D warehouse.\nSchedule Full-Time, Salaried\nCompensation $85,000 - $140,000 (Note: We have the flexibility to hire at different levels, which may impact the corresponding pay range.)\nWork Authorization Applicants must already have the legal authorization to work in the US without requiring any employer sponsorship.\nPhysical Requirements\nMust have the ability to safely lift and move objects weighing up to 50 lbs. \nMust be capable of standing, bending, and executing repetitive tasks for prolonged periods of time.\nAbility to read, identify, observe and recognize details, color-coding and fine print at close range on associated engineering drawings.\nAbility to don personal protective equipment to include, but not limited to, respiratory protective equipment with proper seal, coveralls, ear protection, gloves, eye protection & safety helmet. \nAbility to observe, detect and respond to audible and visual machine malfunction warnings.\nAbility to communicate information so others can understand. Must be able to exchange accurate information in these situations.\nMust report to work reliably and with the ability to use full and unimpaired skills and judgment to safely execute your job.\nProficiency in reading, writing, and speaking English required.\nOur Perks & Benefits\nBenefits eligibility is based on employment status.\nFinancial\nEmployee Rewards Package including equity\n401(k) Retirement Savings Plan\nTorus paid life and AD&D Insurance with option to purchase additional coverage\nVoluntary short- and long-term disability insurance\nHealth & Wellness\nHealth Benefits Package: Choice between traditional PPO or HSA-eligible medical plans with Torus covering 50% of medical premiums; Dental insurance; and Vision insurance\nPlan participants have access to telehealth services, mental health support and coaching, and exclusive discounts on brands, dining, entertainment, and more.\nTime Off\nUnlimited discretionary PTO\n10 paid company holidays\nWaiting period-free 100% paid parental leave\nCulture & Community\nRegular company-wide offsites to showcase our progress and learnings. A time to step back, think strategically, and work on the business together.\nTeam members receive Torus branded gear\nPeer Recognition Program\nFully stocked break rooms with free snacks and drinks. Because great work deserves great fuel.\nTorus is proud to be an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.\nTorus participates in E-Verify. Once you accept a job offer, we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from your Form I-9 to confirm work authorization.","description_format":"text","description_chars":8394,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Dental insurance","Equity","Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage"],"lifecycle":[{"event":"open","at":"2026-09-26T11:56:42Z"}],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.438,"p_room":0.45,"age_days":49,"expected_fill_days":30,"reasons":["conf:14","win:tail"],"computed_at":"2026-09-30T05:45:00Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/torus-supplier-quality-and-reliability-engineer","json_url":"https://alion.io/job/torus-supplier-quality-and-reliability-engineer.json","meta":{"generated_at":"2026-09-30T06:50:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4924,"day_limit":5000,"remaining_today":76,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}