{"id":2093619,"url":"https://alion.io/job/toshiba-global-commerce-solutions-executive-director-system-software-development","title":"Executive Director, System Software Development","company":{"id":6282,"name":"Toshiba Global Commerce Solutions","domain":"toshibagcs.com","url":"https://alion.io/company/toshiba-global-commerce-solutions-external","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":140000,"max_usd":263000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2576},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Linux","optional":false},{"name":"Agile","optional":true},{"name":"Configuration Management","optional":true}],"status":"live","first_seen_at":"2026-10-08T13:39:08Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-20T13:16:16Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Toshiba Global Commerce Solutions is seeking an Executive Director, Systems Software Development to lead the strategy, development, delivery, quality, productivity, and lifecycle support of the systems software technologies that enable Toshiba's global retail hardware platforms. This executive leader will direct a global, multi-level engineering organization responsible for Linux, SKY, and Android operating system solutions; Open Systems drivers; device drivers and utilities; diagnostics; hardware SDKs; system images and preloads; and supporting technologies required across Toshiba's retail hardware portfolio.\nThe Executive Director will establish the technical and organizational strategy for Systems Software Development while ensuring predictable execution across new product development, software releases, customer deployments, and lifecycle support. A key expectation is to transform engineering productivity through automation, CI/CD, modern software development practices, and the full implementation and adoption of AI-enabled engineering capabilities throughout the software development lifecycle.\nQualifications:\n15+ years of progressive software, systems software, embedded software, or related product development experience.\n10+ years of technical and organizational leadership experience with increasing levels of responsibility.\nMinimum of 5 years of experience in an executive or senior executive engineering leadership role, including responsibility for managers, senior technical leaders, and complex development organizations.\nSignificant experience leading geographically distributed engineering teams and organizations.\nDemonstrated experience delivering complex commercial software products through the complete development lifecycle.\nStrong technical understanding of operating systems, device drivers, hardware/software interfaces, diagnostics, SDKs, and system-level software.\nExperience leading software development requiring close integration between hardware and software.\nDemonstrated ability to establish technology strategy and translate strategy into executable product and engineering roadmaps.\nProven experience driving measurable improvements in engineering productivity, development cycle time, quality, and speed of execution.\nDemonstrated experience implementing and scaling development automation, automated testing, DevOps, and CI/CD practices across a software engineering organization.\nDemonstrated experience leading implementation and organizational adoption of AI-enabled engineering capabilities beyond experimentation and into production engineering workflows.\nProven ability to establish measurable AI adoption, productivity, quality, and execution objectives and drive results.\nExperience leading critical customer and field issue resolution across multiple technical and business organizations.\nExperience managing complex development portfolios involving competing priorities, resource constraints, and customer commitments.\nProven ability to build, develop, and lead high-performing engineering organizations.\nStrong executive communication skills with experience presenting technical strategy, business tradeoffs, risks, investments, and recommendations to senior leadership.\nPreferred Qualifications:\nMaster's degree in Computer Science, Computer Engineering, Electrical Engineering, Software Engineering, or a related technical discipline, or a Master of Business Administration (MBA).\nExecutive leadership experience within a global technology, software, hardware, or product development organization.\nExperience developing commercial systems software for retail, Point-of-Sale, embedded, or edge-computing environments.\nDeep knowledge of Linux and Android operating system environments.\nExperience with proprietary or specialized operating system platforms.\nExperience developing and supporting device drivers, diagnostics, SDKs, utilities, and system images.\nExperience managing software across multiple hardware generations and extended product lifecycles.\nKnowledge of software security, vulnerability management, and secure development practices.\nExperience leading large-scale engineering transformation involving AI, automation, DevOps, CI/CD, test automation, and engineering productivity.\nExperience with Agile development, modern software engineering toolchains, configuration management, and automated build, test, and release environments.\nExperience managing global engineering organizations and external development partners.\nExperience supporting software platforms used by large enterprise customers operating business-critical systems.\nLead the Systems Software Development Organization\nProvide executive leadership for a global engineering organization responsible for the development, integration, validation, release, and lifecycle support of:\nLinux, SKY, and Android operating system solutions\nOpen Systems drivers and device drivers/utilities\nHardware diagnostics\nHardware Software Development Kits (SDKs)\nSystem images and preloads\nSupporting system software technologies required to enable Toshiba retail hardware platforms\nLead through multiple levels of management and technical leadership while establishing accountability for product delivery, software quality, engineering productivity, automation, technical excellence, and customer support.\nBuild organizational capability through workforce planning, talent development, succession planning, performance management, and strategic skills development.\nDefine Systems Software Strategy and Technical Direction\nEstablish and execute the long-term strategy and technology roadmap for Toshiba's Systems Software portfolio.\nPartner with Hardware Architecture, Software Architecture, Product Management, and Development leaders to:\nDefine future software platform strategies and roadmaps\nEstablish operating system and platform direction\nAlign hardware and software architectures\nEvaluate emerging technologies and industry trends\nIncrease software reuse and common capabilities\nReduce platform complexity and technical debt\nEstablish lifecycle and migration strategies\nEnsure future hardware platforms can be efficiently enabled and supported across operating environments\nBalance customer requirements, innovation, security, maintainability, productivity, development cost, and long-term support requirements when making platform decisions.\nDrive Product Development and Predictable Execution\nProvide executive oversight across the complete Systems Software development lifecycle, including:\nNew product enablement\nOperating system releases\nDrivers and utilities development\nDiagnostics solutions\nSDK delivery\nSystem preloads\nLifecycle releases\nCustomer-specific software requirements\nEstablish planning, prioritization, resource management, and execution processes that deliver commitments with high levels of predictability, quality, productivity, and transparency.\nPartner across Hardware and Software Development organizations to identify and mitigate technical and execution risks early.\nTransform Engineering Productivity Through AI, Automation, and CI/CD\nProvide executive ownership for the implementation, adoption, execution, and ongoing expansion of AI, automation, and CI/CD capabilities throughout Systems Software Development.\nDrive practical AI implementation across:\nSoftware design and development\nCode generation and review\nAutomated testing and test case generation\nDefect identification and root cause analysis\nRequirements management and documentation\nKnowledge management and engineering search\nCI/CD and DevOps workflows\nEngineering planning and estimation\nCustomer and field issue resolution\nRepetitive engineering and administrative activities\nAdvance automation capabilities through:\nAutomated build and integration processes\nAutomated regression testing\nValidation and quality gate automation\nConfiguration management automation\nRelease process automation\nEstablish governance, security, intellectual property protection, development standards, and measurement practices for AI-enabled engineering.\nDevelop measurable objectives for AI adoption, automation, engineering productivity, software quality, development cycle time, throughput, and speed of execution.\nChampion Software Quality and Customer Experience\nEstablish a strong engineering culture that emphasizes quality throughout the software development lifecycle.\nDrive continuous improvement in:\nSoftware design and development practices\nAutomated testing and defect prevention\nRelease readiness\nRoot cause analysis and corrective actions\nSoftware reliability and maintainability\nField issue resolution\nEngineering quality and productivity metrics\nProvide executive leadership for significant customer and field issues, ensuring rapid resolution, clear accountability, and permanent corrective action.\nLeverage lessons learned from customer deployments and field issues to improve architecture, development, validation, automation, and release processes.\nDrive Operational Excellence and Develop a High-Performing Global Organization\nEstablish a culture where engineering productivity, quality, and speed of execution are continuously measured and improved.\nUtilize engineering metrics and KPIs to identify bottlenecks and improve:\nDevelopment cycle time\nAutomation coverage\nTest effectiveness\nSoftware quality\nRelease performance\nTechnical debt reduction\nOrganizational throughput\nLead initiatives focused on:\nLeadership development and succession planning\nTechnical, AI, and automation skills development\nOrganizational design and workforce planning\nGlobal resource optimization\nRecruitment and retention of critical talent\nDevelopment of managers and senior technical leaders\nClear ownership and accountability\nPromote collaboration across global engineering locations, encouraging innovation, technical excellence, accountability, knowledge sharing, and continuous learning.\nLeads a highly complex global engineering organization responsible for systems software platforms supporting Toshiba's retail hardware portfolio. Balances product delivery, technology strategy, engineering transformation, AI adoption, workforce development, customer commitments, and operational excellence across multiple technologies, products, teams, and geographic regions.\nDrives business value through improvements in engineering productivity, software quality, delivery efficiency, workforce optimization, technology investment effectiveness, reduced development costs, accelerated time-to-market, scalable revenue growth, and enhanced customer satisfaction.\nABOUT THE COMPANY \nToshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. \nThe nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. \nToshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:\nGroup health coverage (medical, dental, & vision)\nEmployee Assistance Programs\nPre-tax spending accounts\n401(k) plan (with company match)\nCompany provided life insurance\nPet Insurance\nEmployee discounts\nGenerous paid holiday schedule, paid vacation & sick/personal days\nEEO \nToshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or...","description_format":"text","description_chars":13825,"description_truncated":true,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","POS Systems","Retail & Shop Systems"],"lifecycle":[{"event":"open","at":"2026-10-08T15:55:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 17 · green card filings: 17","filings_12m":17,"filings_prev_12m":30,"green_card_filings_12m":17,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.871,"p_room":0.9,"age_days":11,"expected_fill_days":24,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/toshiba-global-commerce-solutions-executive-director-system-software-development","json_url":"https://alion.io/job/toshiba-global-commerce-solutions-executive-director-system-software-development.json","meta":{"generated_at":"2026-10-20T17:00:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19362,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6282},"rest":"https://alion.io/mcp/rest/get_company?id=6282"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftoshiba-global-commerce-solutions-executive-director-system-software-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftoshiba-global-commerce-solutions-executive-director-system-software-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftoshiba-global-commerce-solutions-executive-director-system-software-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/toshiba-global-commerce-solutions-executive-director-system-software-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftoshiba-global-commerce-solutions-executive-director-system-software-development"}]}