{"id":749643,"url":"https://alion.io/job/toshiba-global-commerce-solutions-sr-software-test-engineer","title":"Software Test Engineer III","company":{"id":6282,"name":"Toshiba Global Commerce Solutions","domain":"toshibagcs.com","url":"https://alion.io/company/toshiba-global-commerce-solutions-external","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-29T05:49:05Z"}},"role":"QA","role_family":"QA","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guadalajara, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"CI/CD","optional":true}],"status":"closed","first_seen_at":"2026-09-07T18:33:12Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-28T17:41:20Z","board_verified":false,"closed_at":"2026-10-28T17:41:20Z","days_open":50,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":50},"description":"Toshiba Global Commerce Solutions is seeking a Senior Software Test Engineer to support enterprise retail and POS solutions. This is a senior role that requires strong technical judgment and the ability to lead quality efforts across complex environments. \nThis role will lead customer-facing QA activities for assigned programs, including test strategy, lab validation, issue triage, defect quality, release readiness, and deployment support. The ideal candidate can work directly with internal and external stakeholders, diagnose complex issues across software, configuration, integrations, hardware, and environments, and translate ambiguous problems into clear, actionable test plans. \nThe role is expected to raise the quality bar by establishing clear standards, creating reusable test assets and handoff guidance, and enabling distributed QA teams to execute consistently across geographies. \nKey Responsibilities \nLead end-to-end QA activities for enterprise POS solutions, including functional, integration, regression, upgrade, and UAT testing, as well as test strategy, scope, risks, dependencies, and go/no-go readiness recommendations. \nServe as the primary QA contact within assigned program, leading lab validation, deployment readiness, issue triage, and stakeholder alignment across internal and customer teams. \nTranslate customer workflows, business requirements, and deployment risks into actionable test plans, validation strategies, and readiness assessments. \nTroubleshoot and diagnose complex issues across software, configuration, integration, data, hardware, and environments using logs, APIs, databases, system configurations, and POS device behavior. \nValidate customer-reported issues and ensure defects are actionable by confirming reproducibility, expected behavior, configuration context, logs, test evidence, and business impact before Development engagement. \nEstablish and maintain parity between customer and internal lab environments, including POS devices and system configurations. \nDefine and uphold QA standards for test coverage, defect quality, evidence capture, lab readiness, release readiness, RCA, and customer acceptance. \nCreate and review test plans, execution guidance, readiness assessments, and handoff packages to enable consistent execution across distributed QA teams. \nDrive defect prevention, RCA, and continuous quality improvements based on defect trends, test evidence, and customer feedback. \nCommunicate test progress, risks, issues, and readiness clearly to technical and non-technical stakeholders. \nRequired Qualifications \n8+ years of software testing experience, including 5+ years in POS or enterprise transaction systems. \nExtensive customer-facing experience supporting testing, UAT, deployments, upgrades, issue triage, and production readiness. \nStrong troubleshooting and analytical skills with the ability to diagnose complex issues across software, configuration, integration, hardware, data, and environments. \nExperience with SQL, REST APIs, log analysis, distributed systems, and system configuration analysis. \nProven ability to lead QA activities across cross-functional and distributed teams without direct authority. \nExperience creating test strategies, readiness criteria, execution plans, and reusable QA artifacts. \nStrong judgment in distinguishing product defects from configuration, integration, environment, data, workflow, hardware, or expected behavior issues. \nExcellent communication, stakeholder management, and problem-solving skills, with the ability to influence decisions in complex situations. \nPreferred Qualifications \nKnowledge of POS peripherals, payment processing, loyalty, promotions, retail workflows, and enterprise store operations. \nFamiliarity with cloud technologies, CI/CD pipelines, microservices architectures, and modern release practices. \nExperience working with globally distributed QA teams. \nExperience defining QA playbooks, reusable assets, release readiness templates, or customer certification processes. \nExperience supporting enterprise customer escalations, go-live readiness, and complex deployment programs. \nExperience with test management tools, defect tracking systems, and quality metrics reporting. \nKey Success Factors \nAccurate and efficient issue diagnosis in customer and lab environments. \nStrong customer relationships and stakeholder trust. \nClear, evidence-based communication of risks and readiness for testing, deployments, and releases. \nHigh-quality test planning, execution, defect validation, and RCA leading to defect prevention. \nConsistent QA standards and effective handoff across distributed teams. \nReduction of repeat issues through continuous improvement and reusable quality practices. \nSuccessful delivery of customer implementations, upgrades, and production readiness outcomes. \nWe offer:\nHired directly by Toshiba and 100% under payroll.\nBenefits of the law (IMSS, INFONAVIT).\nLife insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).\nMinor medical expenses insurance.\nSavings fund for employees, capped at the limit of the law.\nGrocery coupons.\nPension plan.\n30 Christmas bonus days.\n12 days of vacation plus 6 floating days.\nEEO:\nToshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.","description_format":"text","description_chars":5763,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","Retail & Shop Systems"],"lifecycle":[{"event":"open","at":"2026-09-11T15:22:42Z"},{"event":"close","at":"2026-10-28T17:41:20Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/toshiba-global-commerce-solutions-sr-software-test-engineer","json_url":"https://alion.io/job/toshiba-global-commerce-solutions-sr-software-test-engineer.json","meta":{"generated_at":"2026-10-29T16:17:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24299,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6282},"rest":"https://alion.io/mcp/rest/get_company?id=6282"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftoshiba-global-commerce-solutions-sr-software-test-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftoshiba-global-commerce-solutions-sr-software-test-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftoshiba-global-commerce-solutions-sr-software-test-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/toshiba-global-commerce-solutions-sr-software-test-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftoshiba-global-commerce-solutions-sr-software-test-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":749643}},{"tool":"search_jobs","arguments":{"company":"toshibagcs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":749643},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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