{"id":2463796,"url":"https://alion.io/job/total-data-limited-front-desk-officer","title":"Front Desk Officer","company":{"id":4423835,"name":"Total Data Limited","domain":"totaldatalimited.com","url":"https://alion.io/company/totaldatalimited","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lagos, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":4000,"max_usd":6500,"period":"year","method":null,"sample_n":4240},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft 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all incoming calls and redirect them or keep\nmessages.\n§Schedule and communicate meetings.\n§Maintain the security of all\ninformation entrusted to you.\n§Any other duties as assigned \nKEY PERFORMANCE INDICATORS\n§Revenue Growth\n§Cost Reduction\n§Audit Defect Rate Compliance\n§Turn around time, Issue Resolution & Quality Rate\n§Adherence to Policies, Procedures & Processes\n§Strategic initiatives\n§Management of birthday schedule\n§Meeting & Appointment Scheduling\n§Customer satisfaction levels\nRequirements\nEducation\n§Minimum Education:First Degree \nExperience\nN.A\nKEY COMPETENCY\nREQUIREMENTS\nKnowledge\n§Industry knowledge\n§HR\npolicies and procedures\n§Project\nManagement\n§Systems\nImplementation\nSkill/Competencies\n§Excellent knowledge of MS Office (especially Excel\nand Word)\n§Excellent Communications\nskills (written and oral) with strong business and customer focus\n§Customer service orientation\n§Attention to details\n§Phone etiquette\n§Good organizational and 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