IT Specialist

Job Objective:

We are seeking an

Information Technology Specialist responsible for ensuring the efficient

operation, maintenance, and procurement of office infrastructure, while

providing reliable technical support across the organization’s IT systems and

networks.

Duties and

Responsibilities:

ØMaintain

computers, servers, and networking devices to ensure optimal performance.

ØProvide

timely technical support and respond to inquiries regarding PC systems,

software, and hardware issues.

ØTrain

staff on standard software applications and demonstrate advanced features and

usage techniques.

ØInstall,

configure, and troubleshoot PC/server hardware, operating systems, and software

upgrades.

ØManage and

optimize network configurations, interfaces, and internet connections.

ØDiagnose

and resolve network cable, hardware, and configuration issues.

ØCoordinate

IT-related projects including system installations, upgrades, and enhancements.

ØConduct

needs assessments, research and evaluate hardware and software solutions.

ØMaintain

and monitor the IT budget to ensure cost efficiency.

ØAdvise

management on all IT and information system-related issues.

ØAct as

administrator for all web applications and software, including:

• Official

  website

• Microsoft

  Office Suite

• Email Server
• Zoho Recruit
• Zoom

ØStay

updated on emerging trends and technologies in the information systems and IT

industry.

ØPerform

other duties as assigned by management.

Requirements

Job Requirements:

vBachelor’s degree in computer science, Computer

Engineering, Information Management Systems, or a related field.

vMinimum of 2 years’ experience as a System

Specialist or in a similar IT support role.

vStrong understanding of computer hardware,

software, and networking systems.

vProficiency in troubleshooting, system

installation, and maintenance of IT infrastructure.

vHands-on experience with Microsoft Office Suite,

email servers, and cloud-based applications.

vKnowledge of data protection regulations and

cybersecurity best practices.

vAbility to manage multiple IT projects and meet

deadlines effectively.

vExcellent communication, analytical, and

problem-solving skills.

vStrong attention to detail and commitment to

delivering high-quality technical support.

Skills and

Abilities:

• Excellent troubleshooting and analytical

  skills.

• Strong communication skills (written and

  verbal) with customer-oriented focus.

• High accuracy and attention to detail.
• Excellent time management and

  organizational skills.

• Collaborative and supportive work

  approach.

• Strong problem-solving and reasoning

  ability.

• Ability to manage multiple priorities

  effectively.

• Strong understanding of computer hardware,

  software, and networking systems.

• Proficiency in Microsoft Office Suite and

  other productivity applications.

Benefits