{"id":4167882,"url":"https://alion.io/job/total-prosource-setup-technician","title":"Setup Technician","company":{"id":2315731,"name":"Total Prosource","domain":"totalprosource.com","url":"https://alion.io/company/totalprosource","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cincinnati, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T13:33:51Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T11:54:13Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nProsource, the Midwest region’s leading business technology solutions provider, delivers innovative printing solutions, corporate office equipment, and managed print services that help businesses improve efficiency and reduce costs. Proudly recognized as a Top Workplace by The Enquirer from 2020-2026, Prosource is committed to both exceptional customer service and an outstanding employee experience.\nMajor Goals and Responsibilities:\nThe setup technician position supports the Logistics Team by evaluating, managing, and successfully carrying out all machine setups/equipment builds while ensuring the customer and sales rep satisfaction. The position ensures inventory integrity and quantity levels. This position also helps with any and all duties that may be assigned.\nRequirements\nEssential Activities and Responsibilities:\nSetups/equipment builds of copiers, printers, scanners (85%):\n· Setting up new/used equipment to it’s full capacity to ensure all functions are in proper working condition and to the customer expectations.\n· Unboxing of equipment and disposing/breaking down of packing, boxes and skids.\n· Verify equipment serial numbers on all devices.\n· Working with Logistics/Project Managers/Sales representatives to input all necessary customer information into the machines.\n· Navigating multiple forms of spreadsheets, manufactures websites, and necessary research to complete task or possible issues.\n· Warehouse duties at the Hill location (Formatting Hard Drives, Pulling Lease Returns, Green Parts).\n· All paperwork completed and setup calls invoiced by the end of the day.\nBack up for the Warehouse Team (10%):\nPull and fill orders\nMaintain inventory levels and accountability\nMaintain a clean and safe warehouse\nAssist in other areas (i.e. Shipping, order entry, stocking and set up)\nLoading/Unloading Trucks\nOther duties as assigned (5%)\n· Event Setup / teardown\nBehavioral Traits, Attitudes and Skills Required:\nStrong social skills, friendly and receptive attitude, great customer relations\nProfessional\nOrganized\nTakes Initiative\nReliable, punctual and flexible\nGood oral and written communication\nTeam player\nAbility to multi-task\nAll tasks will be carried out ethically, legally and professionally\nEducation / Experience:\nHigh school diploma or equivalent\nValid driver’s license\nMust be familiar with basic PC Operation with knowledge in using Microsoft Office Application.\nPhysical Requirements:\nMust be able to lift up to 75lbs and above and roll office equipment.\nMust be able to sit, stand or stoop for long periods of time.\nMust be able to work full time.\nPeople Managed:\n· None\nPrimary people Contacts:\nCustomers\nManagement Team\nAssociates\nService Techs\nIT Help Desk and Technicians\nToughest Part of the Job:\nBeing able to handle the day-to-day exceptions or changes that occur daily.\nDealing with exceptions that come up and having to juggle multiple projects at once.\nLifting heavy printers onto carts or cabinet stands.\nMeeting customer expectations for on-time installations.\n Compensation method:\nHourly paid Bi weekly\nSalary Description\nStarting at $19.00/hr; 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Docs: https://alion.io/developers"}}