{"id":685179,"url":"https://alion.io/job/totaralearning-head-of-cloud-platform-engineering","title":"Head of Cloud Platform Engineering","company":{"id":721007,"name":"Totara","domain":"totara.com","url":"https://alion.io/company/totara-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":110000,"max_usd":239000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"FedRAMP","optional":false},{"name":"FinOps","optional":false},{"name":"Incident Management","optional":false},{"name":"ISO 27001","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Self-Healing","optional":false},{"name":"SOC 2","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-08-20T10:15:16Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-10-21T17:34:14Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"Totara is a global learning platform trusted by more than 1,500 organisations and 21 million users worldwide. We help organisations build workforce readiness through flexible learning, compliance, and talent development solutions designed for complex and highly regulated environments across both the public and private sectors.\nWe're at an exciting point in our journey. As we continue to evolve our platform and expand our SaaS offering, we're investing in the engineering foundations that will support the next phase of our growth.\nAbout the role\nThis is a rare opportunity to shape the future of Totara's cloud platform.\nHistorically, our software has been released annually and deployed in a variety of ways by both Totara and our partners. Today, we're evolving towards operating our platform as a modern SaaS service: continuously delivered, consistently operated, and available wherever our customers need us around the world.\nWe're clear on where we're heading, but how we get there is still being built. As Head of Cloud Platform Engineering, you'll play a central role in defining that journey.\nToday our infrastructure capability spans multiple teams, regions, and platforms, including environments inherited through acquisition. These teams have built valuable expertise, and your role will be to bring them together behind a shared operating model, common engineering standards, and a platform that enables our product teams to move faster with confidence.\nYou'll lead the teams responsible for how we provision, deploy, operate, observe, secure, and optimise the infrastructure that supports our global customer base.\nUnlike many SaaS businesses, our customers run on dedicated deployments rather than shared multi-tenant infrastructure. Operating thousands of isolated environments efficiently, securely, and economically is one of the most interesting challenges this role will tackle.\nToday we're primarily AWS-based, with multi-cloud capability becoming an important next step. Our customers include governments and highly regulated organisations with specific regional, sovereignty, and compliance requirements, so expanding our cloud footprint is driven by genuine customer need rather than technology for technology's sake.\nWhat you'll be responsible for:\n\nBringing teams together\nBuild a unified operating model across our infrastructure and cloud engineering teams. \nEstablish shared engineering standards, on-call practices, and ways of working. \nChampion engineering excellence across infrastructure as code, peer review, operational readiness, and change management. \nBuild, coach, and develop a high-performing distributed team. \nBuilding a scalable platform\nOwn the platform capabilities that enable engineering teams to provision, deploy, and operate services without reinventing infrastructure. \nDefine and improve our service reliability through clear SLOs, recovery objectives, and operational practices. \nMake observability a core part of every platform capability, with logging, metrics, tracing, and operational runbooks built in from the start. \nContinuously reduce operational toil through automation, self-service, and self-healing systems so that growth doesn't require proportional operational effort. \nModernising our infrastructure\nLead the infrastructure migration towards our target operating model through incremental, low-risk delivery. \nDevelop repeatable, automated lifecycle management for our dedicated customer deployments, with clear isolation and resilience built in. \nCloud architecture and cost\nOwn the architecture, security, resilience, and operational effectiveness of our AWS estate. \nEmbed FinOps into everyday engineering decisions, helping us understand and improve the economics of operating our SaaS platform at scale. \nSecurity and compliance\nWork closely with security and engineering leaders to ensure our platform is secure, compliant, and resilient by default. \nSupport the evidence, auditability, and regional data residency requirements expected by enterprise, government, and regulated customers. \nMulti-cloud strategy\nLead our expansion into additional cloud providers where customer requirements make this necessary. \nBuild portability where it adds genuine value, while keeping the platform pragmatic and avoiding unnecessary complexity. \nWhat success looks like:\nWithin your first six months\nInfrastructure teams are working within a shared operating model, with common standards and on-call practices. \nA clear, costed, phased migration plan is agreed and early delivery is underway. \nExecutive reporting includes meaningful visibility of service reliability and cloud unit economics. \n\nWithin your first year\nAutomated provisioning and lifecycle management for our target platform is operating successfully in production. \nOperational effort grows significantly more slowly than our customer base. \nThe platform engineering organisation is working as one team with a strong engineering culture and consistently high standards. \n\nW hat we're looking for:\nWe're looking for someone who combines deep technical expertise with thoughtful leadership and a passion for building great engineering organisations. You'll likely bring experience including:\nLeading platform or infrastructure engineering within a growing B2B SaaS business. \nDeep hands-on AWS expertise across infrastructure as code (such as Terraform), containers, orchestration, networking, and cloud security. \nExperience designing and operating dedicated customer or cell-based deployment models, with a strong understanding of isolation, resilience, and operational economics. \nA strong Site Reliability Engineering mindset, including service levels, incident management, observability, and operational excellence. \nPractical FinOps experience, with a track record of improving cloud cost efficiency. \nLeading and growing distributed engineering teams across multiple locations, including bringing together teams following organisational change or acquisition. \nExperience working within regulated industries where security, compliance, and governance are fundamental design considerations. \nReal-world experience delivering multi-cloud platforms, with good judgement about when portability genuinely adds value. \nIt would be great if you also have\nExperience transitioning products from hosted or self-managed deployments to fully managed SaaS. \nExperience building platforms or ecosystems that enable partners or third parties to extend products. \nFamiliarity with compliance frameworks such as ISO 27001, SOC 2, FedRAMP, IRAP, or similar. \nWhy Join Totara?\nLead a strategic function with strong executive support.\nShape the future of security, trust and resilience for a global SaaS platform.\nWork with talented colleagues across New Zealand, Australia, the UK and the US.\nFlexible and hybrid ways of working.\nPerks and Benefits:\nEnhanced Parental Leave\nPrivate Healthcare\nLife Insurance 4x Salary\nProfessional Development Opportunities\nAnnual Wellbeing Allowance\nNew Joiner home working set-up allowance\nAdditional Paid Leave: Birthday off, Working days between Christmas and New Years Eve\nAt Totara, we believe diverse perspectives make us stronger. We welcome applications from people of all backgrounds and experiences. If you're excited about this opportunity but don't meet every requirement, we'd still love to hear from you. We hire based on skills, leadership, potential and the unique experiences people bring to our team.","description_format":"text","description_chars":7475,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-learning","Learning Management Systems"],"lifecycle":[{"event":"open","at":"2026-09-11T00:11:55Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.844,"p_room":0.36,"age_days":61,"expected_fill_days":33,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/totaralearning-head-of-cloud-platform-engineering","json_url":"https://alion.io/job/totaralearning-head-of-cloud-platform-engineering.json","meta":{"generated_at":"2026-10-21T22:06:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31412,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":721007},"rest":"https://alion.io/mcp/rest/get_company?id=721007"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftotaralearning-head-of-cloud-platform-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftotaralearning-head-of-cloud-platform-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftotaralearning-head-of-cloud-platform-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/totaralearning-head-of-cloud-platform-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftotaralearning-head-of-cloud-platform-engineering"}]}