{"id":3775022,"url":"https://alion.io/job/touch-n-go-associate-director-it-governance","title":"Associate Director, IT Governance","company":{"id":49667,"name":"Touch 'n Go","domain":"touchngo.com.my","url":"https://alion.io/company/touch-n-go","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-11-04T22:58:00Z","employer_posted_date":null,"last_verified_at":"2026-11-04T22:58:00Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP\n\nWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.\n\nWhat would you do\nThe Associate Director, IT Governance is responsible for establishing and maintaining a framework for IT governance that ensures alignment of IT strategy with business goals, compliance with regulatory requirements, risk management, performance measurement, and policy enforcement. This role requires a seasoned professional with a strong understanding of IT systems, governance frameworks, and best practices in risk management.\n\nDuties & Responsibilities\nDevelop and implement a comprehensive IT governance framework that aligns with company objectives and regulatory requirements.\nEnsure the IT governance strategy supports the overall business strategy and objectives.\nReview and update the governance framework regularly to adapt to changing business needs, regulatory requirements, and technological advancements.\nIdentify, assess, and manage IT-related risks to ensure they are within acceptable levels.\nEnsure compliance with relevant legal, regulatory, and industry standards.\nOverseeing system change management processes to ensure that all changes are systematically evaluated, approved, and implemented in a controlled manner, minimizing risks and ensuring compliance with regulatory requirements\nDevelop and maintain IT policies, procedures, and standards.\nCoordinate with internal and external auditors to conduct IT audits and ensure compliance.\nOversee the effective allocation and utilization of IT resources, including infrastructure, applications, and personnel.\nProvide regular updates to CTO on IT governance, risk management, and compliance status.\nRegularly monitor and evaluate IT performance and prepare detailed reports to CTO\nImplement and enforce IT policies, procedures, and standards across the organization.\nEnsure that all IT activities adhere to established policies and procedures.\nTake corrective actions in cases of policy violations and ensure continuous compliance.\nFoster a culture of continuous improvement within the IT department.\nStay updated on emerging technologies and best practices in IT governance and risk management.\nImplement initiatives to improve the efficiency and effectiveness of IT operations.\nAny other ad-hoc duties as assigned\n\nWho should join us\nBachelor's degree in Information Technology, Computer Science, or a related field; a Master's degree is preferred.\nProfessional certifications such as CISA, CISM, CGEIT, or equivalent is highly desirable.\nMinimum 10 - 12 years of experience in IT governance, risk management, and compliance roles, with a minimum of 6 years in a leadership position.\nStrong knowledge of IT governance frameworks such as COBIT, ITIL, and ISO/IEC 38500.\nExcellent understanding of regulatory requirements and industry standards related to IT governance and risk management.\nProven ability to develop and implement effective IT governance strategies and frameworks.\nStrong analytical, problem-solving, and decision-making skills.\nExcellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.\nStrong leadership and team management skills.\nStrategic Thinking: Ability to think strategically and align IT governance with business goals.\nRisk Management: Proficient in identifying, assessing, and managing IT-related risks.\nCompliance: Deep understanding of regulatory requirements and industry standards.\nCommunication: Excellent communication skills to effectively liaise with stakeholders.\nLeadership: Strong leadership skills to manage and motivate the IT governance team.\nAnalytical Skills: Ability to analyze complex IT and business issues and develop effective solutions.\nContinuous Improvement: Commitment to continuous improvement and staying updated on best practices.\n\nOur Perks & Benefits:\nHybrid work arrangement and flexi hours.\ne-Wallet meal allowance.\nUnlimited office pantry fruits, snacks and drinks.\nMobile and broadband subscription reimbursement.\nFlexibility to opt dependents coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.\nAdditional leave including family leave and paid care leave to care for family members.\nMedical coverage including dental, optometrist, mental care, maternity, registered\nTraditional Chinese Medicine (TCM) and Chiropractic.\nCorporate membership discount and many more to explore.\n\nWe believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!\n\nTouch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [HIDDEN TEXT]\n\nNote: Only shortlisted candidates will be contacted.","description_format":"text","description_chars":5411,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-04T22:58:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":29,"reasons":["seen:7","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/touch-n-go-associate-director-it-governance","json_url":"https://alion.io/job/touch-n-go-associate-director-it-governance.json","meta":{"generated_at":"2026-11-13T00:52:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1976,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49667},"rest":"https://alion.io/mcp/rest/get_company?id=49667"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftouch-n-go-associate-director-it-governance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftouch-n-go-associate-director-it-governance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftouch-n-go-associate-director-it-governance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/touch-n-go-associate-director-it-governance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftouch-n-go-associate-director-it-governance"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3775022}},{"tool":"search_jobs","arguments":{"company":"touchngo.com.my","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3775022},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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