{"id":1761133,"url":"https://alion.io/job/touchstone-investments-technical-analyst-onsite","title":"Technical Analyst-Onsite","company":{"id":708182,"name":"Touchstone Investments","domain":"touchstoneinvestments.com","url":"https://alion.io/company/touchstone-investments","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fremont, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":115000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":825},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Bash","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Qualys Cloud Platform","optional":false},{"name":"Red Hat","optional":false},{"name":"Tanium","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-03T12:43:47Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-14T06:43:51Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Overview\nAdministers, maintains, and supports Gerber Life Insurance enterprise infrastructure applications and technologies across Windows and Linux environments. Ensures the security, availability, and performance of assigned systems through lifecycle management, vulnerability remediation, patching, troubleshooting, operational support, and collaboration with internal teams and technology partners.\nResponsibilities\nWhat you will do:\nAdministers, supports, and maintains Windows and Linux operating systems, infrastructure applications, and supporting services to ensure secure, reliable, and highly available technology solutions. Troubleshoots application, system, and infrastructure issues, performs root cause analysis, and implements corrective actions to improve operational stability.\nInstalls, configures, upgrades, patches, monitors, and manages the lifecycle of Windows and Linux operating systems and infrastructure applications. Evaluates vulnerability findings, coordinates security remediation efforts, validates successful deployment of operating system and application updates, and ensures compliance with organizational security standards, security baselines, and service level objectives.\nManages vendor relationships and third-party support for assigned technologies, coordinating issue resolution, software maintenance, upgrades, licensing, and operational support while ensuring timely delivery of services.\nEvaluates, tests, implements, and supports new infrastructure technologies and software solutions. Develops implementation plans, performs system validation, and ensures solutions align with organizational standards, security requirements, and best practices.\nDevelops and maintains technical documentation, operational procedures, knowledge articles, testing plans, disaster recovery documentation, and automation to improve operational efficiency, consistency, and resiliency.\nCollaborates with infrastructure, security, networking, and application development teams to ensure reliable and secure application services.\nParticipates in disaster recovery testing, scheduled maintenance, production implementations, performance monitoring, and on-call support to maintain system availability, operational readiness, and business continuity.\nPerforms other duties as assigned and complies with all company policies, standards, security requirements, and regulatory obligations.\nPerforms other duties as assigned.\nComplies with all policies and standards.\nQualifications\nAssociate's Degree Associate's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and relevant experience. - Required\nTwo or more years of experience supporting enterprise Windows and/or Linux operating systems, infrastructure applications, or related technologies. - Required\nDemonstrated experience with Wintel systems. - Preferred\nExperience troubleshooting complex technical issues and coordinating resolution across multiple teams and vendors. - Required\nExperience with operating system and application patch management, vulnerability remediation, system monitoring, and operational support. - Required\nStrong analytical, problem-solving, organizational, and communication skills with the ability to manage multiple priorities. - Required\nExperience utilizing enterprise vulnerability management, endpoint management, or patch management platforms (e.g., Qualys, Microsoft Intune, MECM/SCCM, Tanium, BigFix, Ivanti, or equivalent). - Preferred\nExperience supporting environments that integrate with mainframe technologies. - Preferred\nExperience with infrastructure monitoring, logging, or performance management tools. - Preferred\nUnderstanding of enterprise networking, Active Directory, authentication technologies, certificates, and infrastructure security principles. - Preferred\nUnderstanding of disaster recovery, business continuity, change management, and IT service management (ITIL) practices. - Preferred\nExperience with scripting or automation using PowerShell, Bash, Python, or similar technologies is preferred. - Preferred\n Industry certifications such as Microsoft, Red Hat, ITIL, CompTIA, VMware, or other relevant certifications Upon Hire - Preferred\nWork Setting/Position Demands:\nWorks in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings. \nRequires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis. \nRequires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned. \nRequires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis. \nRequires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions \nPerforms substantial movement of wrists, hands, and fingers for continuous computer work. \nExtended hours required during peak workloads or special projects/events. \nOccasional after-hours work needed. \nTravel Requirements:\nNone","description_format":"text","description_chars":5529,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-03T12:43:47Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.638,"p_room":0.75,"age_days":10,"expected_fill_days":12,"reasons":["conf:4","velocity","win:late","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/touchstone-investments-technical-analyst-onsite","json_url":"https://alion.io/job/touchstone-investments-technical-analyst-onsite.json","meta":{"generated_at":"2026-10-14T07:39:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8804,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":708182},"rest":"https://alion.io/mcp/rest/get_company?id=708182"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftouchstone-investments-technical-analyst-onsite"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftouchstone-investments-technical-analyst-onsite"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftouchstone-investments-technical-analyst-onsite"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/touchstone-investments-technical-analyst-onsite\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftouchstone-investments-technical-analyst-onsite"}]}