{"id":1395363,"url":"https://alion.io/job/tous-les-jours-menu-operations-assistant","title":"Menu Operations Assistant","company":{"id":1829951,"name":"TOUS les JOURS","domain":"tljus.com","url":"https://alion.io/company/tljus","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buena Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29,"max":34,"currency":"USD","period":"hour","gross":null,"usd_annual":68000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-11T20:41:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-14T11:46:32Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Position Summary\nThe Menu Operations Assistant supports the successful launch and ongoing operation of new and existing products by coordinating product materials, inventory orders, promotional materials, and import-related activities.\nThis position works closely with the Operations, R&D, Logistics, Procurement, manufacturing facilities, and Korea Headquarters teams to ensure that all required materials are ordered, shipped, and delivered to stores across the West, Central, and East regions on time.\nThe primary responsibility of this role is to monitor the entire ordering and distribution process, identify potential issues, and help ensu re uninterrupted product execution at the store level.\nKey Responsibilities\nProduct Code and System Management\nCreate and maintain product, ingredient, packaging, and promotional material codes in SAP and GFIMS.\nEnsure that all required item codes are created accurately and completed before product launches and order placement.\nReview and maintain product master data, including item descriptions, units of measure, pricing, vendor information, and regional availability.\nMonitor code activation and system availability to ensure that regional warehouses and stores can place and process orders without delays.\nTroubleshoot code-related issues and follow up with the appropriate teams to prevent disruptions to ordering, distribution, or store operations.\nMaintain accurate records of newly created, updated, and discontinued item codes.\nProduct Material Ordering and Distribution\nCoordinate orders for ingredients, packaging, and other materials required for product launches and ongoing product operations.\nPlace material orders with the appropriate logistics teams for the West, Central, and East regions.\nEnsure that order quantities and delivery schedules are properly aligned by region and store.\nTrack order status, shipment progress, warehouse allocation, and store delivery.\nMonitor outbound shipment data and proactively identify potential shortages or delays.\nFollow up with relevant teams to resolve ordering, inventory, or delivery issues that may affect store operations.\nProduct Forecasting and Inventory Planning\nWork closely with Product Planning team members to develop product sales projections and determine required material quantities.\nCollect and review store counts, regional allocation plans, inventory levels, loading information, lead times, and delivery schedules.\nTranslate approved projections into regional warehouse orders.\nMonitor actual shipments and inventory usage against projections and provide timely updates to the Product Planning team.\nSupport adjustments to order quantities and allocation plans based on sales performance, inventory status, and operational needs.\nImport and Korea Headquarters Coordination\nWork closely with Korea Headquarters on imported products, ingredients, packaging materials, and other product-related items.\nCommunicate key information, including production schedules, loading plans, shipment quantities, arrival schedules, and regional allocation requirements.\nHelp ensure that imported materials arrive in time to support product launch schedules across all three regions.\nCoordinate with internal teams and Korea Headquarters to address potential production, shipping, customs, or delivery delays.\nMaintain accurate records of import schedules, order quantities, and shipment status.\nManufacturing Facility Coordination\nCoordinate with manufacturing facilities regarding production quantities, schedules, inventory availability, and delivery requirements.\nPlace and track orders for factory-produced ingredients, packaging, and finished or semi-finished products.\nCommunicate projections and regional allocation requirements to the relevant manufacturing teams.\nMonitor production and shipment status to ensure materials are available before product launch dates.\nEscalate potential production or supply issues to the Product Planning team and other relevant stakeholders.\nPromotional Material Support\nCoordinate the ordering and distribution of promotional materials required for product launches and marketing campaigns.\nTrack the production, shipment, and store delivery of posters, menu materials, shelf liners, and other point-of-sale materials.\nConfirm regional and store-level quantities and ensure that promotional materials arrive before the scheduled launch date.\nWork with Marketing, Operations, vendors, and logistics teams to resolve production or delivery issues.\nCross-Functional Operations Support\nProvide general operational support for product launches and ongoing product programs.\nCollaborate with Operations, R&D, Logistics, Procurement, Risk Management, Korea Headquarters, and manufacturing facilities.\nMaintain clear and timely communication among cross-functional teams.\nOrganize and maintain order records, shipment data, inventory trackers, projections, and delivery schedules.\nPrepare regular status updates and immediately escalate issues that may affect product availability or store execution.\nSupport additional operational projects and administrative responsibilities as assigned.\nQualifications\nAdvanced proficiency in Microsoft Excel is required, including PivotTables, XLOOKUP/VLOOKUP, complex formulas, data validation, and large data-set management.\nStrong ability to collect, organize, analyze, and interpret operational, inventory, order, and shipment data.\nAbility to identify data discrepancies, monitor trends, and prepare accurate tracking reports.\nStrong organizational skills and exceptional attention to detail.\nAbility to manage multiple orders, timelines, and product launches simultaneously.\nStrong follow-up skills and the ability to manage projects from order placement through final store delivery.\nEffective written and verbal communication skills.\nAbility to collaborate effectively with multiple departments, regional teams, manufacturing facilities, and external partners.\nPrevious experience using ERP or inventory management systems is preferred.\nExperience with SAP is strongly preferred.\nKorean and English bilingual proficiency is strongly preferred due to frequent communication with Korea Headquarters and manufacturing facilities.\nKey Competencies\nOrder and inventory management\nShipment and delivery tracking\nDemand projection and allocation planning\nCross-functional communication\nProblem-solving and issue escalation\nAccuracy and attention to detail\nTime and priority management\nOwnership and accountability","description_format":"text","description_chars":6495,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Korean","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Bakery & 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