Store General Manager

Job Posting TitleStore General Manager

Job Description

JOB TITLE

General Manager

REPORT TO

Regional Director

JOB TYPE

Full Time Employee, Exempt

DEPARTMENT/TEAM

Operations

LOCATION

Marietta, GA

JOB DUTIES (including but are not limited to the following)

• Ensure full compliance with company standards, policies, and operational procedures across the bakery
• Monitor store performance and ensure alignment with company goals and KPIs
• Analyze sales, labor, and cost metrics; implement action plans to improve performance
• Maintain brand standards in product quality, service, and store presentation
• Oversee daily front-of-house and back-of-house operations to ensure consistency and efficiency
• Train, coach, and support franchisee and staff on operational excellence and service standards
• Conduct regular store evaluations and provide feedback for continuous improvement
• Ensure compliance with all health, safety, and sanitation regulations
• Support inventory control, ordering processes, and cost management to minimize waste
• Handle escalated customer issues and ensure proper resolution aligned with brand values
• Collaborate with corporate teams (marketing, operations, R&D) to implement new initiatives
• Execute corporate-driven promotions and local store marketing efforts
• Drive customer satisfaction and strengthen brand reputation within the community
• Identify operational gaps and proactively recommend improvements to franchisee and corporate

QUALIFICATIONS

• 5+ years of successful bakery management history, experiences with bread a plus
• Basic food safety understanding and practice
• Intermediate knowledge of MS office Suite - Word, Excel, and PowerPoint

Employee Benefits

• Med/Den/Vis/Life Insurance (100% Company Covered) from Day 1
• Short Term and Long-Term Disability Leave (short term 100% covered)
• 401(k) Company Match
• Life allowance Reimbursements (Monthly)
• Cellphone Reimbursements
• Employee Discounts (40% off CJ products & services)
• Paid Time Off (generous and increases by tier!)
• Paid Creative Leave (up to 4 weeks specified on years of service)
• Paid Holidays (11 days)
• Employee Club Activities (movie, e-sports, book, sports activity club, etc.)
• & Much More