# Account Manager, EMEA

Cold Chain Technologies supports the global pharmaceutical and life science industries delivering lifesaving temperature controlled shipments. Our uniquely innovative containers maintain the cold chain, preventing shipments being spoiled or delayed, and delivering temperature sensitive products to patients on time and to help save lives. To support our ongoing growth, we are looking for an Account Manager to join our EMEA team. This person would be based at our office in Reading, and would need to reside close to this location. Job Summary The Account Manager builds and grows long-term relationships with an assigned portfolio of customer accounts. This role takes a proactive approach to customer success. It focuses on retention, satisfaction, and expansion: anticipating client needs, leading business reviews, aligning forecasts with S&OP, driving upsell/cross-sell, and coordinating custom samples and validations. Acting as the primary customer advocate, the Account Manager orchestrates seamless service delivery. There is a close collaboration across teams such as Client Services, Marketing, Product/Engineering, and Commercial Operations, to shape and support commercial strategies,

- **Id**: 2577058
- **Url**: <https://alion.io/job/tower-cold-chain-account-manager-emea>
- **Role**: Marketing
- **Role family**: Marketing
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-30T00:00:00Z
- **Employer posted date**: 2026-09-30
- **Last verified at**: 2026-11-09T04:29:35Z
- **Board verified**: yes
- **Days open**: 40
- **Description format**: text
- **Description chars**: 4021
- **Description truncated**: no
- **Benefits**: Growth opportunities
- **Relocation offered**: no

## Company

- **Id**: 4420504
- **Name**: Tower Cold Chain
- **Domain**: towercoldchain.com
- **Url**: <https://alion.io/company/towercoldchain>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: BambooHR

## Salary estimate

- **Min usd**: 46000
- **Max usd**: 88000
- **Period**: year
- **Method**: role_seniority_country_remote_cell
- **Sample n**: 41

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 40

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **Germany** — Iso: DE; Kind: region
- **France** — Iso: FR; Kind: region
- **United Arab Emirates** — Iso: AE; Kind: region
- **United Kingdom** — Iso: GB; Kind: region
- **Austria** — Iso: AT; Kind: region
- **Belgium** — Iso: BE; Kind: region
- **Bosnia and Herzegovina** — Iso: BA; Kind: region
- **Bulgaria** — Iso: BG; Kind: region
- **Croatia** — Iso: HR; Kind: region
- **Cyprus** — Iso: CY; Kind: region
- **Czech Republic** — Iso: CZ; Kind: region
- **Denmark** — Iso: DK; Kind: region
- **Finland** — Iso: FI; Kind: region
- **Hungary** — Iso: HU; Kind: region
- **Ireland** — Iso: IE; Kind: region
- **Israel** — Iso: IL; Kind: region
- **Italy** — Iso: IT; Kind: region
- **Kenya** — Iso: KE; Kind: region
- **Montenegro** — Iso: ME; Kind: region
- **Netherlands** — Iso: NL; Kind: region
- **Nigeria** — Iso: NG; Kind: region
- **Norway** — Iso: NO; Kind: region
- **Poland** — Iso: PL; Kind: region
- **Romania** — Iso: RO; Kind: region
- **Saudi Arabia** — Iso: SA; Kind: region
- **Serbia** — Iso: RS; Kind: region
- **South Africa** — Iso: ZA; Kind: region
- **Spain** — Iso: ES; Kind: region
- **Sweden** — Iso: SE; Kind: region
- **Switzerland** — Iso: CH; Kind: region
- **Turkey** — Iso: TR; Kind: region
- **Ukraine** — Iso: UA; Kind: region
- **Albania** — Iso: AL; Kind: region
- **Algeria** — Iso: DZ; Kind: region
- **Andorra** — Iso: AD; Kind: region
- **Angola** — Iso: AO; Kind: region
- **Bahrain** — Iso: BH; Kind: region
- **Benin** — Iso: BJ; Kind: region
- **Botswana** — Iso: BW; Kind: region
- **Burkina Faso** — Iso: BF; Kind: region
- **Burundi** — Iso: BI; Kind: region
- **Cameroon** — Iso: CM; Kind: region
- **Cape Verde** — Iso: CV; Kind: region
- **Chad** — Iso: TD; Kind: region
- **Central African Republic** — Iso: CF; Kind: region
- **Comoros** — Iso: KM; Kind: region
- **Democratic Republic of the Congo** — Iso: CD; Kind: region
- **Djibouti** — Iso: DJ; Kind: region
- **Equatorial Guinea** — Iso: GQ; Kind: region
- **Eritrea** — Iso: ER; Kind: region
- … 66 more in the JSON form

## Lifecycle

- Event: open; At: 2026-10-15T00:30:14Z

## Liveness

- **Score**: 31
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.692
- **P room**: 0.45
- **Age days**: 40
- **Expected fill days**: 26
- **Reasons**: conf:1, win:tail
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.