{"id":2577051,"url":"https://alion.io/job/tower-cold-chain-hr-manager","title":"HR Manager","company":{"id":4420504,"name":"Tower Cold Chain","domain":"towercoldchain.com","url":"https://alion.io/company/towercoldchain","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-07-08T00:00:00Z","employer_posted_date":"2026-07-08","last_verified_at":"2026-11-08T16:04:20Z","board_verified":true,"closed_at":null,"days_open":123,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":123},"description":"Cold Chain Technologies supports the global pharmaceutical and life science industries delivering lifesaving temperature controlled shipments. Our uniquely innovative containers maintain the cold chain, preventing shipments being spoiled or delayed, and delivering temperature sensitive products to patients on time and to help save lives.\nTo support our ongoing growth, we are now looking for a part-time HR Manager to join our team at our Madrid site (formerly Exeltainer).\nThis is a on-site, stand-alone, part-time HR Manager role providing comprehensive, hands-on HR support to managers and employees in Madrid. The role operates within a unionised environment and requires a solid understanding of Spanish employment law and collective bargaining agreements.\nThe HR Manager partners with managers to deliver practical HR solutions, supports employee relations matters, and ensures HR processes are compliant, consistent, and aligned with both business needs and local legal requirements, while forming part of the wider HR EMEA team.\nKey Responsibilities\nHR Operations & Administration\nManage employee annual leave, ensuring accurate records, appropriate approvals, and compliance with statutory requirements and collective agreements.\n\nMaintain employee communication channels, including regularly updating WhatsApp distribution lists to ensure timely and accurate internal messaging.\nOversee sickness absence administration, ensuring accurate tracking, documentation, and compliance with Spanish social security and company requirements.\nMonitor and manage time and attendance records, resolving discrepancies and ensuring accurate data for payroll processing.\nCoordinate with temporary staffing agencies, including raising requests, onboarding temporary workers, and ensuring accurate documentation and compliance.\nArrange pre-employment and periodic medical examinations with the occupational health provider and ensure records are maintained in line with legal requirements.\nSupport occupational health and safety activities in collaboration with the Quality department, ensuring compliance with safety standards and risk prevention.\nAct as the main liaison with the Mutua and external prevention services (Servicio de Prevención Ajeno), coordinating accident reporting, follow-ups, and compliance.\nOrganise and manage employee training activities, including scheduling, record-keeping, and administration of funding schemes (e.g. FUNDAE), ensuring compliance.\nCoordinate procurement and distribution of PPE, ensuring employees have appropriate equipment and records are maintained for audit purposes.\n\nEmployee Relations, Unions & Collective BargainingBuild effective working relationships with managers, providing practical HR advice on employee relations matters in line with Spanish labour law and applicable collective agreements.\nAct as a key point of contact for trade unions and the Comité de Empresa, supporting regular communication, meetings, and information-sharing processes.\nPrepare documentation and support consultation processes with employee representatives, ensuring legal requirements and timelines are met.\nSupport collective bargaining processes by gathering relevant data, preparing documentation, and assisting senior HR in negotiations where required.\nManage and advise on day-to-day employee relations cases, including disciplinaries, grievances, absence management, and performance issues, ensuring fair and consistent application of policies and agreements.\nGuide and coach managers on handling employee issues in a unionised environment, helping them apply policies appropriately and manage risk.\nEnsure all employee relations activities are properly documented, tracked, and stored in line with legal and audit requirements.\nEscalate complex or high-risk cases to senior HR or legal advisors as appropriate, providing clear summaries and recommendations.\n\nOrganisational Change & HR ProjectsSupport organisational changes such as restructures, role changes, and redundancies, ensuring all processes comply with Spanish labour law and collective consultation obligations.\nSupport managers in implementing changes, including preparing communications and addressing employee queries.\nContribute to HR projects aimed at improving processes, compliance, and employee experience within the Spanish operation.\n\nRecruitment & OnboardingManage the end-to-end recruitment process for local roles, including drafting job descriptions, coordinating interviews, and ensuring compliant hiring practices.\nWork with managers to define role requirements and provide guidance on selection decisions in line with fair and inclusive hiring principles.\nCoordinate onboarding processes, ensuring all contracts, documentation, and system updates are completed accurately and on time.\nEnsure new starters receive a structured and positive onboarding experience aligned with company standards.\n\nPerformance, Development & TrainingSupport the performance management cycle, ensuring reviews are completed in line with company processes and any applicable agreements.\nProvide guidance to managers on setting objectives, conducting performance discussions, and managing underperformance.\nIdentify training and development needs in collaboration with managers, supporting the delivery of relevant learning initiatives as well as succession planning and broader talent development activities within the local team.\n\nPayroll, Reward & BenefitsPrepare and validate monthly payroll inputs, ensuring all employee data (e.g. absences, allowances, changes) is accurate and submitted within deadlines.\nAct as the first point of contact for employee queries relating to pay and benefits, providing clear and timely responses.\nSupport salary review and bonus processes, ensuring alignment with company policy and collective agreements.\nAssist in reviewing and administering employee benefits in line with local market practice and agreements.\n\nHR Governance & Compliance\nEnsure all HR processes and documentation comply with Spanish employment law, collective agreements, and internal policies.\nMaintain accurate, up-to-date HR records and systems, ensuring readiness for audits and inspections.\nHandle employee data in compliance with GDPR and Spanish data protection regulations (LOPDGDD).\nProduce regular HR reports (e.g. absence, turnover, headcount) and provide insights to support decision-making.\n\nSupport the development and updating of local HR policies and procedures while continuously identifying opportunities to improve HR processes for greater efficiency, accuracy, and compliance\n\nKey Relationships\nManagers and employees in Madrid\nTrade unions and Comité de Empresa\nHR team (EMEA)\nFinance and Payroll\nExternal providers (Mutua, occupational health, agencies, legal advisors, payroll providers)\nSkills, Experience & Knowledge\nEssential\nFluent in Spanish and English\n\nProven HR generalist experience within Spain, with the ability to build effective working relationships and confidently influence stakeholders.\nStrong working knowledge of Spanish employment law and collective bargaining frameworks, with experience working in a unionised environment and supporting interactions with employee representatives.\n\nExperience managing employee relations cases\nStrong organisational skills and attention to detail\n\nDesirablePostgraduate qualification in Human Resources and Employment Law.\nExperience in an international organisation\nKnowledge of GDPR / LOPDGDD\n\nBehaviours & Competencies\nProvides practical, solutions-focused HR advice\nBuild trust through professionalism, consistency, and confidentiality\nCommunicates clearly and confidently with employees, managers, and representatives\nDemonstrates sound judgement and awareness of legal and business risks\nOrganised and able to prioritise effectively in a part-time role\nProactive and takes ownership of tasks through to completion\nAdaptable and collaborative, supporting wider HR initiatives as needed\nPlease note that we can only accept applications from people who have employment rights in Spain.\nCold Chain Technologies is committed to Equal Opportunities in employment and service delivery. The policies and practices of the Company aim to promote an environment that is free from all forms of unlawful and unfair discrimination and values the diversity of all people.","description_format":"text","description_chars":8340,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T00:30:14Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.198,"p_room":0.28,"age_days":123,"expected_fill_days":25,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/tower-cold-chain-hr-manager","json_url":"https://alion.io/job/tower-cold-chain-hr-manager.json","meta":{"generated_at":"2026-11-08T17:29:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36776,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420504},"rest":"https://alion.io/mcp/rest/get_company?id=4420504"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftower-cold-chain-hr-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftower-cold-chain-hr-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftower-cold-chain-hr-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tower-cold-chain-hr-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftower-cold-chain-hr-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2577051}},{"tool":"search_jobs","arguments":{"company":"towercoldchain.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2577051},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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