# Customer Expert - NBS Fraud

Overview Customer Expert At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Nationwide. When applying for this role, please ensure that you upload copy of your CV when requested. A mimimum of 6 months contact centre/telephony experience is a requirement for this role. Start Date: 18 January 2027 Salary: £26,436.80 per annum Location:Glasgow Cuprum Building, Argyle Street, Glasgow - THIS IS NOT A WORK FROM HOME ROLE BUT IS LIKELY TO MOVE TO HYRID WHEN FULLY COMPETENT WITH A MINIMUM OF TWO DAYS PER WEEK ONSITE. Shifts: Monday to Sunday 8.00 am - 8.00 pm. Please note you must be able to work any shifts between these times. Contract: Full Time Permanent (40 hours per week) Background Checking:Right to Work in the UK Criminal Record Check Enhanced Credit Check which will include looking for active defaults, CCJs, IVAs, bankruptcy CIFAS Fraud Check Global Sanctions Check Media Check 3 year employment history check **Please note we do not allow any time off/holiday requests within the first 8 weeks

- **Id**: 753793
- **Url**: <https://alion.io/job/tp-customer-expert-nbs-fraud>
- **Role**: Finance
- **Role family**: Finance
- **Seniority**: senior
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Glasgow, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-11T16:31:18Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-12T16:26:45Z
- **Board verified**: yes
- **Days open**: 62
- **Description format**: text
- **Description chars**: 4507
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Business Process Outsourcing (BPO), Call Center Services

## Company

- **Id**: 7921
- **Name**: TP
- **Domain**: tp.com
- **Url**: <https://alion.io/company/tp>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: iCIMS

### Truth index

- **Grade**: A
- **Score**: 100
- **Open postings**: 4
- **Ghost share**: 0
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 22
- **Computed at**: 2026-11-12T10:38:37Z

## Salary

- **Min**: 26436
- **Currency**: GBP
- **Period**: year
- **Usd annual**: 35117

## Trust

- **Level**: ok
- **Repost count**: 2
- **Days open**: 47

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-09-11T16:31:18Z
- Event: close; At: 2026-10-10T08:52:41Z
- Event: reopen; At: 2026-10-16T09:42:48Z
- Event: close; At: 2026-10-30T20:59:35Z
- Event: reopen; At: 2026-11-12T16:26:45Z

## Liveness

- **Score**: 13
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.475
- **P room**: 0.28
- **Age days**: 62
- **Expected fill days**: 22
- **Reasons**: conf:5, repost:2, win:tail, crowd:brand
- **Computed at**: 2026-11-12T22:10:40Z

## Pay

- **Stated usd annual**: 35117
- **Is top pay**: no

---
[Page](https://alion.io/job/tp-customer-expert-nbs-fraud) · [JSON](https://alion.io/job/tp-customer-expert-nbs-fraud.json)

Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.