{"id":2221098,"url":"https://alion.io/job/tp-customer-service-experts","title":"Customer Service Experts","company":{"id":2508273,"name":"TP","domain":"allianceoneinc.com","url":"https://alion.io/company/allianceoneinc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-03-05T00:00:00Z","employer_posted_date":"2026-03-05","last_verified_at":"2026-10-15T10:37:45Z","board_verified":true,"closed_at":null,"days_open":225,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":225},"description":"Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.\nJob Description:\nAre you looking for a great opportunity with an awesome company???\nAllianceOne has an opening for you as a Customer Service Expert working in our Port St. Lucie location!\nWe offer an inclusive working environment, endless advancement opportunities and excellent benefits...We just recently earned \"Great Place to Work\" again!\nWe are currently hiring for professional customer service experts with excellent communication skills. In this role, you will be receiving incoming calls from patients, solving account issues and negotiating solutions. Your responsibility will consist of helping your patient with their best options for payment and assisting them with transactions. We are looking for candidates with the ability to problem solve creatively, while following client and company guidelines and providing accurate information to their customers.\nQUALIFICATIONS:\nPrior customer service experience (call center experience is a plus!)\nBilingual in Spanish and English preferred\nExcellent verbal communication skills with a professional phone presence\nStrong desire to achieve goals\nBasic computer knowledge/skills; ability to multitask when talking and typing at the same time\nAbility and openness to work with a diverse customer base\nWorks well in team settings\nOnsite position in Port St. Lucie, FL 34952\nTraining 1 week Monday through Friday 9 am - 5:30 pm\nShifts ranging from 11:30 am to 11 pm, 7 days a week\nPAY: $17/hour\nBILINGUAL PAY: $17.50\nBENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Paid Time Off package, EAP, 401k after 90 days and much more!\nYou will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month.\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!\nAllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at .\nQuestions?\nPlease review our privacy notice available at the following www.allianceoneinc.com/careers\nFor additional information on AllianceOne visit our website at www.allianceoneinc.com","description_format":"text","description_chars":3027,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":true}]},"benefits":["401k plan","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-10T13:51:02Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.122,"p_room":0.28,"age_days":225,"expected_fill_days":21,"reasons":["conf:19","win:tail","crowd:"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/tp-customer-service-experts","json_url":"https://alion.io/job/tp-customer-service-experts.json","meta":{"generated_at":"2026-10-16T20:35:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1214,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2508273},"rest":"https://alion.io/mcp/rest/get_company?id=2508273"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftp-customer-service-experts"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftp-customer-service-experts"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftp-customer-service-experts"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tp-customer-service-experts\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftp-customer-service-experts"}]}