{"id":2221090,"url":"https://alion.io/job/tp-first-party-collections","title":"First Party Collections","company":{"id":2508273,"name":"TP","domain":"allianceoneinc.com","url":"https://alion.io/company/allianceoneinc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Maumee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-15T10:37:45Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.\nJob Description:\nStart your career as a First Party Collections Agent in Maumee, OH with AllianceOne, a Teleperformance company and global leader in customer experience.\nIn this role, you will work directly with customers to resolve past due accounts while delivering a professional and respectful experience. This is a great opportunity to build a long-term career in a stable, performance-driven environment.\nSchedule and Training\nTraining Schedule: Monday to Friday, 10:00 AM to 7:00 PM\nHours of Operation: Monday to Friday 10:00 AM to 7:00 PM\nPay and Benefits\nWe offer competitive pay and a comprehensive benefits package:\n$17.00 per hour\nMedical, dental, and vision insurance\n401(k) with company match after 90 days\nPaid time off\nHSA and FSA options\nEmployee Assistance Program\nCareer growth opportunities within Teleperformance\nWork Location\nThis is an onsite role based in:\n1684 Woodlands Drive, Maumee, OH 43537\nWhat You Will Do\nAs a First Party Collections Agent, you will:\nManage inbound and outbound calls to collect on past due consumer and commercial accounts\nWork with customers to resolve balances on credit cards and loan accounts\nMaintain compliance while delivering a professional and empathetic experience\nMeet performance goals for quality, productivity, and adherence\nHandle a daily caseload and prioritize tasks effectively\nWhat You Bring\nTo be successful in this First Party Collections role in Maumee, OH, you should have:\nStrong verbal and written communication skills\nAbility to handle sensitive conversations with professionalism and empathy\nProblem-solving and decision-making skills\nAbility to multitask in a fast-paced, structured environment\nStrong attention to detail and organizational skills\nSelf-motivated mindset with the ability to work independently and as part of a team\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!\nAllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at .\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!\nAllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at .\nQuestions?\nPlease review our privacy notice available at the following www.allianceoneinc.com/careers\nFor additional information on AllianceOne visit our website at www.allianceoneinc.com","description_format":"text","description_chars":3657,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-10T13:51:02Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.49,"p_room":0.45,"age_days":34,"expected_fill_days":21,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/tp-first-party-collections","json_url":"https://alion.io/job/tp-first-party-collections.json","meta":{"generated_at":"2026-10-16T02:59:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4564,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2508273},"rest":"https://alion.io/mcp/rest/get_company?id=2508273"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftp-first-party-collections"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftp-first-party-collections"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftp-first-party-collections"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tp-first-party-collections\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftp-first-party-collections"}]}