{"id":2722734,"url":"https://alion.io/job/tp-icap-group-employee-relations-case-manager","title":"Employee Relations Case Manager","company":{"id":172489,"name":"TP ICAP Group","domain":"tpicap.com","url":"https://alion.io/company/tp-icap","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":15,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-21T05:46:15Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":106000,"period":"year","method":"role_country_seniority_unknown","sample_n":486},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-20T21:53:33Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The TP ICAP Group is a world leading provider of market infrastructure.\nOur purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.\nThrough our people and technology, we connect clients to superior liquidity and data solutions.\nThe Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.\nThe Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.\nRole Overview\nThe role sits within HR and partners with HR and business managers in the delivery of a proactive employee relations offering. This is an individual who can quickly build relationships as a trusted advisor through their ability to effectively and pragmatically communicate, delivering consistent and clear advice on Employee Relations (“ER”) issues. Working as part of a team is key to being successful in this role.\nRole Responsibilities\nThe purpose of the role is to minimise risk of employee issues through:\nManagement of the internal processes for disciplinary matters and formal complaints; preparing and reviewing case related documentation; working with independent hearing officers; drafting outcome letters and reporting/following up on any recommendations and conclusions;\nProviding guidance and direction to HR Advisory partners on end to end employee relations matters including but not limited to: performance, capability, conduct, redundancies, settlement agreements, exit discussions and sickness absence process. This includes reviewing and drafting documentation;\nEnsuring consistency of process and outcomes when managing employee related risk through the documentation and review of toolkits and guidance;\nThe development and delivery of training for independent hearing officers, HR Advisory, managers and employees;\nProviding problem resolution/support to HR Business Partners, HR leadership team and business leaders for all complex ER matters;\nEnsuring that the relationship between TP ICAP and its employees is managed appropriately, identifying key risks to the business and to the HR leadership team;\nSupporting policy development in line with best practice, legal requirements and in support of strategic objectives;\nConvening and facilitating internal Committee meetings;\nThe promotion of a progressive culture through the management of ER cases;\nEffectively managing relationships with key internal stakeholders working closely with and also ensuring that functional boundaries are acknowledged and adhered, particularly with Compliance and Legal functions;\nProviding the HR global leadership team with regular updates and overseeing the production of statistical reporting;\nCollaboration with control partners on all aspects of conduct management;\nReceiving and reviewing management information (MI) relating to breaches and trends; and considering this information when reviewing conduct;\nExperience / Competences\nEssential\nDemonstrable experience with ER case management within a front office, Financial Service environment\nSound understanding of employment law and the practical application in managing employee related risk\nSignificant hands-on experience of dealing with ER matters such as conduct and complaints, employee sickness/health & wellbeing, performance management, employment disputes, including within a front office Financial Services environment\nExperience in dealing with business restructuring such as head count reduction, TUPE, office moves, etc.\nWants to work as a team player and enjoys discussing and advising on employee related topics\nCollaborates with stakeholders within and outside of the immediate department ‘to get the job done’\nDesired\nLegal background\nRole Band & Level: Manager, 7\n#LI-Hybrid #LI-MID\nNot The Perfect Fit?\nConcerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.\nCompany Statement\nWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.\nLocation\nUK - 135 Bishopsgate - London","description_format":"text","description_chars":5506,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Stock Exchanges & Market Infrastructure","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-16T15:21:41Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-20T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":48,"reasons":["conf:7","stale_co","velocity","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/tp-icap-group-employee-relations-case-manager","json_url":"https://alion.io/job/tp-icap-group-employee-relations-case-manager.json","meta":{"generated_at":"2026-10-21T06:07:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8872,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172489},"rest":"https://alion.io/mcp/rest/get_company?id=172489"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftp-icap-group-employee-relations-case-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftp-icap-group-employee-relations-case-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftp-icap-group-employee-relations-case-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tp-icap-group-employee-relations-case-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftp-icap-group-employee-relations-case-manager"}]}