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TP

TP (formerly Teleperformance) is a global digital business services and business process outsourcing (BPO) provider. Headquartered in Paris, France, the company delivers customer experience management, technical support, content moderation, back-office administration, and AI-driven process automation. Powered by an extensive global footprint and digital consulting capabilities, it enables enterprise clients across technology, retail, healthcare, and financial sectors to optimize customer interactions and elevate operational efficiency.

Overview

We are seeking an experienced and detail-oriented Transport Coordinator to join our team. In this night shift role, you will oversee the efficient movement of staff and ensure seamless coordination between various stakeholders. You will play a critical role in creating and managing waybills, scheduling, and tracking while ensuring compliance with company and industry standards.

Qualifications

  • Proven experience in waybill creation and transport coordination, preferably in a night shift role.
  • Proficiency with the specific geo and area (logistical landscape).
  • Familiarity with transportation management systems (TMS) is advantageous.
  • Exceptional organizational and multitasking skills.
  • Strong written and verbal communication abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to remain calm and composed in high-pressure situations.
  • Night shift work environment, requiring flexibility and availability Monday to Sunday on a shift basis.
  • Extended periods of sitting or standing.
  • Exposure to dynamic and fast-paced logistics operations.

Responsibilities

  • Prepare create and manage accurate waybills documentation.
  • Coordinate and monitor the timely dispatch and delivery of vehicles.
  • Utilize Transportation Management Systems (TMS) or mobility application to plan, track, and optimize routes.
  • Communicate effectively with drivers, clients, and internal teams to address any delivery or operational issues.
  • Resolve logistical challenges promptly and efficiently to maintain service standards.
  • Maintain detailed records of invoices and other transport-related data.
  • Assist with shift reports and updates to ensure smooth handovers between shifts.
  • Ensure compliance with all transportation regulations and safety protocols.
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