# Program Manager- Mandarin

Overview About the Role We are seeking a highly driven and experienced Program Manager (Mandarin-speaking) to join our BPO operations. This role is critical in managing large-scale client programs, ensuring smooth delivery of services, and driving performance excellence. The successful candidate will work remotely for the first 6 months and then transition to our Johor office. Qualifications Qualifications & Requirements Bachelor’s degree in Business, Management, or related field. Fluent in Mandarin and English (spoken and written). Minimum 5-7 years’ experience in BPO/outsourcing industry with at least 3 years in a program or project management role. Proven track record in managing large client accounts or programs. Strong leadership, stakeholder management, and problem-solving skills. Excellent communication, negotiation, and presentation abilities. Ability to work under pressure in a fast-paced environment. Willingness to work from home for 6 months and relocate to Johor thereafter. Flexibility to work across different shifts if required. Responsibilities Lead and manage end-to-end client programs, ensuring high-quality service delivery. Act as the primary point of con

- **Id**: 734033
- **Url**: <https://alion.io/job/tp-program-manager-mandarin>
- **Role**: Management
- **Role family**: Management
- **Seniority**: senior
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: inferred
- **Locations**: Malaysia
- **Countries**: MY
- **Hiring countries**: MY
- **Hiring countries total**: 1
- **Experience years min**: 5
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-11T10:30:25Z
- **Employer posted date**: 2026-09-11
- **Last verified at**: 2026-11-15T06:42:26Z
- **Board verified**: yes
- **Days open**: 65
- **Description format**: text
- **Description chars**: 1933
- **Description truncated**: no
- **Relocation offered**: yes
- **Industries**: Professional Services, Business Process Outsourcing (BPO), Call Center Services

## Company

- **Id**: 7921
- **Name**: TP
- **Domain**: tp.com
- **Url**: <https://alion.io/company/tp>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: iCIMS

### Truth index

- **Grade**: A
- **Score**: 98
- **Open postings**: 7
- **Ghost share**: 0
- **Stale share**: 0
- **Repost share**: 0.143
- **Time to fill p50 days**: 22
- **Computed at**: 2026-11-15T07:52:55Z

## Salary estimate

- **Min usd**: 11000
- **Max usd**: 24000
- **Period**: year
- **Method**: global_role_cell_scaled_by_country
- **Sample n**: 6904

## Trust

- **Level**: ok
- **Days open**: 65

## Requirements

- **Experience years min**: 5
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Hiring locations

- **Malaysia** — Iso: MY; Kind: country

## Lifecycle

- Event: open; At: 2026-09-11T10:30:25Z

## Liveness

- **Score**: 17
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.603
- **P room**: 0.28
- **Age days**: 64
- **Expected fill days**: 22
- **Reasons**: conf:1, velocity, win:tail, crowd:brand
- **Computed at**: 2026-11-15T07:52:55Z

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.