{"id":2383278,"url":"https://alion.io/job/tpc-com-lead-host-hostess","title":"Lead Host / Hostess","company":{"id":1828239,"name":"TPC Network","domain":"tpc.com","url":"https://alion.io/company/tpc-com","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":14,"ghost_share":0,"stale_share":0.929,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Scottsdale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":151},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T19:47:04Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-22T01:27:05Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Home of the largest-attended tournament in the world, the fan-favorite WM Phoenix Open, TPC Scottsdale is a masterful blend of challenge and playability - compelling the sport’s top players and recreational golfers alike. Set in the rugged Sonoran Desert and surrounded by the stunning McDowell Mountains, TPC Scottsdale boasts two championship courses for players to enjoy - the world famous Stadium Course and the stunning Champions Course. As Arizona’s only PGA TOUR property, you'll experience the standards of quality and service normally reserved for the TOUR professionals.\nTee up your career as a part of our team with the TPC Network!\nThe Lead Host/Hostess greets all players, members, and guests upon arrival to the dining area. Making members and guests feel welcome and expeditiously escorting all players, members, and guests to tables to ensure expedient, quality service. The Lead Host/Hostess is also responsible for training new team members.QUALIFICATIONS\nHigh school diploma or equivalent education\nBasic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience \nRESPONSIBILITIES/DUTIES\nGreet all arriving players, members and guests at assigned station in a pleasant manner, making them feel welcome and at ease\nEscort all arriving players, members and guests to their desired dining location, present menus and inform them of who their server will be\nPromptly notify servers of newly seated tables to ensure prompt service to guests. Maintain constant contact with servers to ensure they are not behind and are able to provide the expected service level to all guests\nContinually assess the dining room and make sure the seating chart is accurate based on open tables\nSchedule dining reservations and arrange special services for players, members and guests as requested. Check answering machine to assure all reservations have been properly recorded and with complete guest information\nEnsure that work stations are neat, clean, and properly set according to TPC standards, including podium, doorways, and dining room entryways. Participate in the continuous cleaning and up-keep of all Food and Beverage areas\nKeep station stocked with required supplies at all times. Inspect all menus and ensure that all are current, clean and in good condition\nBid a fond farewell to all departing players, members, and guests thanking them for their visit. Inquire as to how their visit was and ask them to return\nAdvise supervisor of any special guests and department heads dining in restaurant\nTrain new Hosts and Hostesses.\nAdvise supervisor of any member/guest complaints so they can be immediately and professionally resolved\nAttend pre-shift meetings as requested by the supervisory staff.\nExpedite food and beverage items as needed. Serve only food and beverage items that meet strict standards, as outlined by the menu specifications work sheets. Use the proper garnishes, china, glassware and flatware for all food and beverages\nHandle and count cash, make accurate change, record credit cards from guests, as well as member charges, as prescribed by standard operating procedures \nUnderstands members and guests’ comments and complaints and forwards that information immediately to supervisor\nEnsure that the Director of Food and Beverage and other supervisory staff is informed of members/guests who may be intoxicated. Any member/guest who is clearly intoxicated is NOT to be served\nSet-up and break-down tables, chairs, display tables, theme decorations and other equipment as requested\nEnsure compliance with operating guidelines as it relates to the R.A.M. or Tips programs and operating within all state and Federal laws, rules, and regulations relating to alcohol, cigarette and tobacco division\nOperate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc. Ensure that service procedures are adhered to as outlined in the TPC Brand Standards\nSpecial projects or other duties as assigned\nPHYSICAL DEMANDS AND WORKING ENVIRONMENT\nWhile performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.\nAn essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.\nThis job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.\nTravel\nTravel is not expected for this position\nWork Schedule Expectations\nThis position requires shifts as necessary based on business levels\nSupervisory Responsibility\nThis position has no direct supervisory responsibilities","description_format":"text","description_chars":5260,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hobbies & Leisure"],"lifecycle":[{"event":"open","at":"2026-10-12T19:47:04Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":9,"expected_fill_days":34,"reasons":["conf:4","stale_co","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/tpc-com-lead-host-hostess","json_url":"https://alion.io/job/tpc-com-lead-host-hostess.json","meta":{"generated_at":"2026-10-23T02:11:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3611,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1828239},"rest":"https://alion.io/mcp/rest/get_company?id=1828239"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftpc-com-lead-host-hostess"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftpc-com-lead-host-hostess"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftpc-com-lead-host-hostess"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tpc-com-lead-host-hostess\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftpc-com-lead-host-hostess"}]}