{"id":2951844,"url":"https://alion.io/job/tpc-quality-assurance-analyst","title":"Quality Assurance Analyst","company":{"id":698705,"name":"TPC","domain":"tpc.us","url":"https://alion.io/company/tpc-5","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"QA","role_family":"QA","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["El Segundo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":77000,"currency":"USD","period":"year","gross":null,"usd_annual":77000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Freshdesk","optional":false},{"name":"Intercom","optional":false},{"name":"Jira","optional":false},{"name":"Notion","optional":false},{"name":"Scrum","optional":false},{"name":"Slack","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-20T18:10:28Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T15:47:29Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"COME JOIN OUR TEAM!\nTPC is an international premier debt financier in the film and television industry offering an array of complementary services including tax credit advisory, brokerage, legal delivery, and post-production accounting. We make content creators’ ideas a reality by leveraging our exceptional services in support of their creative projects.\nWe are currently in search of a Quality Assurance Analyst to join our Commercials division. The ideal candidate will be a self-starter, who can multi-task and stay organized across a variety of tasks and deadlines.\nWHO WE ARE\nTPC’s Commercials division is the recognized leader in obtaining and managing production incentives for corporate advertisers, TPC Commercials has built an unmatched track record of delivering measurable financial value to some of the world's most prominent brands.\nTo date, TPC Commercials Division has:\nPartnered with over 180 brands across the advertising industry\nSupported more than 1,000 commercial production projects\nSecured over $120 million in production incentives on behalf of our clients\nOur deep expertise at the intersection of finance, production, and advertising gives us a unique and powerful position in the marketplace - one we are actively expanding through new service offerings, new technology, and a bold new brand identity. This is an exciting moment to join our company and to help tell that story.\nTPC Commercials’ offerings are interrelated with a unified goal of reducing friction in the creative supply chain that supports a corporate marketing organization. Our purposefully curated service lines will be supported by a custom-built, best-in-class platform - all of which will be rebranded to reflect our unique and evolving position in the advertising space.\nABOUT THE ROLE\nWe are looking for a detail-oriented, curious, and collaborative Quality Assurance (QA) Analyst to join our Product & Technology team. This is an excellent opportunity for someone early in their QA career who has hands-on experience testing digital applications and enjoys understanding how systems and business processes work.\nThe ideal candidate goes beyond simply following a test script. We are looking for someone who is naturally curious, thinks outside the box, asks thoughtful questions, and approaches testing from the perspective of the end user. You will work closely with Product, Engineering, and business users to understand workflows, translate requirements into test scenarios, identify issues, and help ensure we deliver reliable, intuitive, high-quality applications.\nKEY RESPONSIBILITIES\nPerform hands-on functional testing of web-based and digital applications across new features, enhancements, and bug fixes. \nReview product requirements and user stories to understand intended functionality, business rules, and expected outcomes. \nPartner with Product Managers, Business Analysts, developers, and business users to clarify requirements and identify potential gaps or edge cases. \nWork directly with users and subject matter experts to understand current workflows, business processes, and real-world use cases. \nTranslate business workflows and user stories into comprehensive test scenarios, test cases, and acceptance criteria. \nIdentify positive, negative, boundary, and edge-case testing scenarios rather than testing only the expected \"happy path.\" \nCreate and maintain appropriate test data needed to validate functionality across different scenarios, user types, and workflows. \nExecute functional, regression, integration, and exploratory testing. \nValidate application behavior across different user roles, permissions, workflows, and data conditions. \nIdentify, reproduce, document, and track defects through resolution. \nWrite clear bug reports that include reproducible steps, expected versus actual results, supporting screenshots or documentation, severity/impact, and relevant test data. \nWork closely with Engineering to reproduce issues, answer questions, validate fixes, and perform regression testing. \nCommunicate testing progress, defects, risks, and blockers clearly to both technical and non-technical stakeholders. \nParticipate in Agile ceremonies such as sprint planning, backlog refinement, stand-ups, demos, and retrospectives. \nSupport User Acceptance Testing (UAT), including helping business users understand what to test and capturing and triaging their feedback. \nHelp continuously improve QA processes, test coverage, documentation, and overall product quality. \nQUALIFICATIONS\nRequired\n2+ years of experience in customer support, client success, or technical support role, preferably within a SaaS or technology platform environment\nInterest in advertising, production and/or finance\nDemonstrated ability to troubleshoot and resolve software or platform issues independently and under time constraints\nStrong written and verbal communication skills with the ability to explain technical concepts clearly to non-technical users\nProven ability to manage multiple priorities and maintain SLA compliance in a fast-paced environment\nHigh attention to detail and strong organizational skills\nCollaborative team player with the ability to work cross-functionally with Engineering, Product, and Account Management teams\nComfortable working a hybrid schedule with 2 days per week on-site at our Los Angeles office and occasional collaborative days in El Segundo\nExperience with client onboarding workflows or implementation support for a B2B platform\nFamiliarity with tiered support models (Tier 1 / Tier 2 / Tier 3) and escalation best practices\nBackground in creating and maintaining help documentation, knowledge bases, or training materials\nExposure to basic technical concepts such as APIs, data integrations, or web-based platforms\nExperience using project management or internal collaboration tools such as Jira, Notion, Confluence, or Slack\nExperience working within ticketing systems such as Zendesk, Intercom, Freshdesk, or similar platforms\nBachelor's degree in Business, Communications, Information Technology, or a related field (or equivalent experience)\nQUALIFICATIONS/REQUIREMENTS\n1+ year of hands-on QA/testing experience with web-based, SaaS, or other digital applications. \nExperience creating and executing test cases and test scenarios. \nAbility to read and understand user stories, business requirements, and functional specifications. \nExperience defining or contributing to clear, testable acceptance criteria. \nStrong analytical and critical-thinking skills with the ability to identify scenarios that may not be explicitly documented. \nA curious mindset and willingness to ask questions such as \"What happens if…?\" and \"How would a user actually use this?\" \nExperience creating and managing test data. \nAbility to effectively reproduce, document, prioritize, and communicate software defects. \nUnderstanding of the software development lifecycle (SDLC) and basic QA methodologies. \nFamiliarity with Agile/Scrum product development environments. \nStrong attention to detail while still understanding the broader business workflow and user experience. \nStrong written and verbal communication skills. \nAbility to communicate effectively and build positive working relationships with Product, Engineering, and business users. \nComfortable working independently while knowing when to escalate questions, risks, or blockers. \nOrganized and able to manage testing across multiple features or workstreams. \nPREFERRED\nBasic SQL and relational database experience, including the ability to query data to validate application behavior. \nExperience testing financial, payment, invoicing, accounting, lending, or other transaction-based applications. \nExperience with Commercial, Advertising, Media, or Production-related applications and workflows. \nExperience testing role-based access, approval workflows, dashboards, reporting, or data-heavy applications. \nExposure to automated testing tools or frameworks. \nInterest or experience using AI-assisted tools for QA, including generating test scenarios, identifying edge cases, creating test data, analyzing defects, or supporting automated testing. \nBasic understanding of browser developer tools and troubleshooting web applications. \nFamiliarity with testing integrations between multiple applications or third-party services. \nWHAT WE OFFER\nCompetitive salary of $65,000 - $77,000 annually, commensurate with experience\nFull-time position with hybrid work schedule that includes 2 days per week onsite in our Los Angeles office \nCollaborative, supportive team culture with opportunities to grow\nComprehensive benefits package","description_format":"text","description_chars":8632,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-20T20:22:14Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.84,"p_room":1,"age_days":4,"expected_fill_days":24,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":77000,"is_top_pay":false},"html_url":"https://alion.io/job/tpc-quality-assurance-analyst","json_url":"https://alion.io/job/tpc-quality-assurance-analyst.json","meta":{"generated_at":"2026-10-25T17:09:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24553,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":698705},"rest":"https://alion.io/mcp/rest/get_company?id=698705"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftpc-quality-assurance-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftpc-quality-assurance-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftpc-quality-assurance-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tpc-quality-assurance-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftpc-quality-assurance-analyst"}]}