{"id":3789264,"url":"https://alion.io/job/tpi-composites-coordinator-sales-administration","title":"Coordinator, Sales & Administration","company":{"id":2119860,"name":"TPI Composites","domain":"tpicomposites.com","url":"https://alion.io/company/tpicomposites","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-04T16:45:11Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T01:28:16Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Essential Duties and Responsibilities:\nSales Management & Business Development\nIdentify and acquire new customers in the wind industry: wind turbine manufacturers, operations and maintenance companies, service providers, staffing agencies, and independent technicians.\nPrepare and send training proposals and quotes, and follow up on them through to close.\nManage the existing customer portfolio, fostering customer loyalty and driving sales of GWO certification renewals (refresher courses).\nKeep the CRM up to date with opportunities, contacts, and sales forecasts.\nCollaborate on marketing initiatives, industry trade shows, and promotional campaigns for the Academy.\nCustomer Service\nServe as the primary point of contact for inquiries about courses, dates, pricing, entry requirements, and terms and conditions.\nManage trainee bookings, confirmations, changes, and cancellations.\nInform customers and trainees about course logistics: schedules, location, accommodation, PPE, and required documentation.\nCollect and analyze customer satisfaction feedback, routing issues and complaints to the appropriate team.\nCourse Planning & Coordination\nDevelop and maintain the course calendar (BST, ART, BTT, Blade Repair, among others) in coordination with the instructor team.\nOptimize the utilization of classrooms and practical training facilities by consolidating demand and proposing new course sessions.\nCoordinate the availability of facilities, training materials, equipment, and consumables required for each course.\nOrganize on-site training at customer premises upon request.\nAdministrative & Document Management\nRegister trainees and completed training in the GWO WINDA database within the established deadlines.\nIssue and file certificates, attendance lists, assessments, and other records required by GWO standards.\nKeep Academy documentation audit-ready for the certification body and GWO.\nManage documentation for training subsidized through FUNDAE (Spain’s State Foundation for Employment Training) when requested by the customer.\nInvoicing & Financial Control\nIssue course invoices and follow up on collections in coordination with the Finance department.\nManage customer purchase orders (POs) and supplier orders related to Academy activities.\nPrepare periodic reports on sales, course fill rates, revenue, and forecasts.\nQuality, Safety & Continuous Improvement\nComply with and promote the company’s safety, quality, and data protection (GDPR) policies.\nPropose and implement improvements to the Academy’s sales and administrative processes.\nCollaborate with the Operations, Human Resources, and Finance teams to ensure training is delivered correctly.\nPosition Requirements\nLanguage & Communication Skills\nNative Spanish speaker with a high level of spoken and written English (minimum B2, C1 preferred) to serve international customers and work with GWO standards documentation. Ability to write proposals, reports, and business correspondence clearly and correctly. Ability to present the course portfolio effectively to customers.\nMathematical Skills\nAbility to calculate prices, discounts, margins, percentages, and revenue forecasts. Ability to interpret sales and course fill-rate data.\nReasoning Ability\nAbility to solve practical problems and manage multiple variables simultaneously (dates, seats, instructors, customers) in situations where only limited standardization exists. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.\nComputer Skills\nProficiency in Microsoft 365 (advanced Excel, Word, Outlook, Teams). Experience with CRM tools and invoicing or ERP software. Knowledge of the WINDA database is a plus.\nEducation & Experience\nBachelor’s degree or Higher Vocational Training diploma in Business Administration, Commerce, Marketing, or a related field. Minimum of 2-3 years of experience in sales and/or administrative roles, preferably in the training, energy, or industrial sectors. Experience with FUNDAE-subsidized training and knowledge of the wind industry are a plus. 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