{"id":193415,"url":"https://alion.io/job/trace3-vp-infrastructure-ops","title":"VP, Infrastructure & Ops","company":{"id":1703,"name":"Trace3","domain":"trace3.com","url":"https://alion.io/company/trace3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":9,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irvine, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":250000,"max":350000,"currency":"USD","period":"year","gross":null,"usd_annual":350000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AIOps","optional":false}],"status":"live","first_seen_at":"2026-09-02T22:55:04Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-10-26T10:50:26Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Who is Trace3?\nTrace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.\nOur culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!\nTrace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. \nReady to discover the possibilities that live in technology?\nCome Join Us!\nStreet-Smart - Thriving in Dynamic Times\nWe are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.\nJuice - The “Stuff” it takes to be a Needle Mover \nWe get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.\nTeamwork - Humble, Hungry and Smart\nWe are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures - not just their success. We appreciate the individuality of the people around us.\nThe VP, Infrastructure and Operations leads Trace3’s Infrastructure and Operations practice and partners closely with business units, account teams, consulting teams, delivery teams, and technology partners to build, launch, and scale this new practice. This role spearheads the development and advancement of infrastructure offerings across networking, cloud, hybrid cloud, observability, infrastructure operations, AI Operations, managed services, resilience, and platform modernization. The VP, Infrastructure and Operations oversees the structure and deployment of presales consulting resources and supports client-facing activities such as assessments, requirements gathering, proof-of-concept efforts, technical workshops, operational roadmaps, and successful handoffs to engagement delivery teams. This role analyzes client environments, understands each client’s business and technology landscape, defines requirements, and delivers innovative infrastructure strategies that improve availability, performance, scalability, operational efficiency, and business resiliency. The role is accountable for attaining the Infrastructure and Operations practice’s financial goals and driving year-over-year revenue and gross profit growth through disciplined planning, forecasting, pipeline development, partner alignment, and execution. The position also maintains an ongoing focus on AI-enabled operations, automation, observability, and emerging technologies as they relate to selling and delivering differentiated infrastructure solutions.\nSUMMARY OF ESSENTIAL JOB FUNCTIONS:\nIdentify, develop, and evolve a comprehensive go-to-market strategy that drives growth across infrastructure and operations products, services, and solutions.\nBuild and scale Trace3’s new Infrastructure and Operations practice, including operating model, solution portfolio, partner ecosystem, sales enablement, delivery alignment, and market positioning.\nEstablish strategic and financial team goals, develop execution plans, and ensure progress against agreed-upon objectives.\nOwn and drive achievement of Infrastructure and Operations practice revenue and gross profit targets, including year-over-year growth objectives, through effective business planning, sales execution, pipeline management, and practice performance oversight.\nDevelop and advance solution plays across networking, cloud, hybrid cloud, observability, infrastructure operations, AI Operations, managed services, resiliency, automation, and platform modernization.\nDevelop and advance AI-enabled infrastructure and operations initiatives that strengthen client outcomes, expand market relevance, and support the sale of modern operational solutions.\nOversee presales efforts from conception to completion, with an emphasis on technical soundness, business value, architectural fit, and resource efficiency.\nLead the transformation toward selling more strategic, complex, multi-year infrastructure and operations engagements.\nEnsure exceptional client satisfaction throughout the full engagement lifecycle by delivering the Trace3 “Total Customer Experience.”\nDevelop and maintain strategic partnerships with technical leaders within client organizations.\nLead, coach, and mentor team members while supporting their professional growth and development.\nPartner with account teams and consulting teams to deliver and present industry-leading programs and services to clients.\nLead infrastructure partner management and direct the activities and performance of the practice’s directors and leaders.\nBuild and maintain strong, long-lasting relationships with key technology partners across networking, cloud, data center, observability, automation, and managed services ecosystems.\nAdvise, consult, and make recommendations to the Executive Leadership Team regarding strategy and long-range planning.\nREQUIRED SKILLS AND EXPERIENCE:\nMinimum of 10 years of services-led IT infrastructure, cloud, hybrid cloud, networking, managed services, or complex solution sales experience, including hardware, software, and services offerings.\nBachelor’s degree from an accredited university required.\nExperience working for a technology or consulting company, including prior experience developing strategic business plans and launching or scaling technology practices.\nManagement experience in a team-oriented environment, with strong interpersonal, coaching, and employee development skills.\nExcellent understanding of enterprise business environments and the operational challenges facing IT organizations.\nStrong understanding of how clients use infrastructure, cloud, hybrid cloud, networking, and observability and AI technologies to meet business objectives.\nDeep knowledge of modern infrastructure domains, including enterprise networking, data center modernization, public cloud, private cloud, hybrid cloud, infrastructure automation, operational resilience, observability, monitoring, and performance management.\nKnowledge of AI trends, AI-enabled operations, automation, AIOps, and emerging use cases that can be translated into client-facing infrastructure strategies and sales opportunities.\nStrong financial and business acumen, with an understanding of multifaceted business operations.\nProven expertise in developing and delivering accurate, timely weekly, monthly, quarterly, and annual sales forecasts.\nDemonstrated ability to manage practice-level financial performance, including revenue growth, gross profit contribution, forecasting accuracy, and annual operating plans.\nHighly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.\nAbility to respond to client and sales team requests in a proactive, consultative manner by listening effectively, understanding needs, and delivering appropriate solutions.\nComfortable managing multiple and shifting priorities while meeting deadlines in an entrepreneurial environment.\nExcellent oral, written, and presentation skills, with the ability to communicate technical topics to C-level executives and non-technical audiences.\nAbility to travel as required.\nActual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.\nEstimated Pay Range\n$250,000—$350,000 USD\nThe Perks\nComprehensive medical, dental and vision plans for you and your dependents\n401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability\nCompetitive Compensation\nTraining and development programs\nMajor offices stocked with snacks and beverages\nCollaborative and cool culture\nWork-life balance and generous paid time off\nOur Commitment\nAt the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.\nWe’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.\nAs an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.\nAny demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.\nIf you require a reasonable accommodation to complete the application process or participate in an interview, please email .\n***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. 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