{"id":2617873,"url":"https://alion.io/job/tracelink-inc-senior-program-manager-platform","title":"Senior Program Manager (Platform)","company":{"id":59632,"name":"Tracelink Inc","domain":"tracelink.com","url":"https://alion.io/company/tracelink-inc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":41000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2026-10-15T10:04:53Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T12:13:39Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Company overview:\nTraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.\nFounded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.\nTracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.\nSenior Program Manager\nWhat will you be doing?\nPrepare project plans and collaborate with highly technical stakeholders (Engineering, Product Management, Architecture, Security, Cloud Operations, etc.)\nMonitor the progress of projects and report status, plans, and issues to executive management\nOperate cross-functionally in an agile environment to support the delivery of comprehensive, on-time, high-quality products, and solutions\nHands-on release coordination, ensuring predictability and quality of application, solution, and platform deployments\nWork with other members of the product management organization to ensure new functionality and fixes are being evaluated and prioritized in a timely manner\nDevelop and implement strategies to minimize schedule and technical risk\nDocument processes and procedures for use and educate team members to ensure consistency across the team members\nEngage internal stakeholders across multiple organizations to identify opportunities to improve processes/productivity, drive improvements, and increase awareness\n\nIn this role, you will:\nManage Risks, Timelines, Schedules, Resource Availability, Dependencies, Delivery Dates and Communication.\nPartner with executive decision-makers and stakeholders to deliver success and help our customers achieve the desired business value\nPartner with internal teams (Product Management, User Experience, Technical Communications, Services, Support, Engineering, and Executive Sponsors) to ensure coordination and alignment, leveraging all necessary parties to ensure our success\nApply TraceLink product, business process, methodology & ecosystem knowledge to drive effective projects\nProactively build and expand business relationships that enable better product quality, time to delivery, and customer satisfaction\nWhat we’re looking for:\nBS degree or higher in Project Management, Computer Science, Engineering, IT, Management of Information Systems or equivalent\n10+ years of technical program management experience\nSolid understanding of software development life cycle (SDLC) models as well as knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment\nKnowledge in delivering high-quality software solutions using a predictable delivery process\nStrong cross-functional, technical project management experience, including planning, scheduling, monitoring, risk management, and stakeholder reporting\nDemonstrated experience in leading key projects, including strategic customer programs from inception to successful roll-out and beyond\nStrong documentation and presentation skills, including creative thinking and willingness to work hands-on to deliver impactful outcomes\nAbility to balance structure, process, risk management, and time-to-market factors\nIndividuals who can work independently with cross-functional stakeholders and quickly adjust to changing priorities\nLeadership Attributes:\nEXECUTION\nStrong project management experience.\nSupports the team to drive through risk and ambiguity with a strong bias towards actionand delivery while incentivizing the team to follow best practices and SOPs.\nProactively identifies and removes project obstacles or barriers on behalf of the team.\nFunctions effectively under pressure, with deadlines, and on high-visibility projects.\nMaintains excitement for a process and drives to new directions of meeting the goal in the face of unfavorable odds and setbacks.\nTrack record of setting targets, executing a plan, and delivering results against aggressive timelines.\nAbility to plan and provide structure and organization in a fast-paced, changing environment.\nEvaluates products and & processes to ensure compliance where relevant.\nParticipate in and lead team discussions relative to current projects.\nContribute to the larger TraceLink community (e.g., Services, Business Management, Marketing, Customers, and Engineering).\nEMOTIONAL INTELLIGENCE\nEngage with a world-class team of project managers.\nSupports a high-functioning team environment where people are motivated and supported to share more, feel more engaged, and ultimately perform better.\nEffective team and group leader who recognizes and shapes group dynamic, energy, progress, and unproductive/disruptive behavior toward desired session goals of the session.\nConflict Resolution skills, resolving issues and conflicts allowing team members to move forward and remain motivated.\nExcellent communication skills and the ability to interface with senior leadership with confidence and clarity. Ability to interact at all levels of the organization and with other TraceLink businesses and partners.\nDemonstrated experience leading and influencing across a complex, global matrix undefined\nMaintains commitment, perseverance, empathy, and passion as a team member.\nInfluences and energizes others toward the common vision and goal.\nCommunicate effectively both within the immediate team and Product Management leadership.\nStrong presenter\nEnsure the team receives consistent messages and has a clear understanding ofbusiness direction, strategy, and results.\nCRITICAL THINKING\nUses critical thinking skills and disciplined approaches to help leaders and teams evaluate and resolve issues by defining solutions.\nActs and decides appropriately when all available information may not be possible to obtain. Uses root cause analysis to identify, correct, and/or eliminate the causes of problems as well as the problem itself.\nSystems thinker; who can see patterns and relationships, similarities between programs and projects. Plans and scopes programs that improve processes at scale.\nHelps assemble the larger 360 views of goals and supporting programs to reach those goals and effectively communicates that picture to others.\nWhat will help you in this role:\nProject Management Professional (PMP) Certification or working knowledge\nAgile Certification or working knowledge\nWorking technical knowledge of software platforms\nWorking knowledge of GXP for the life sciences industry\nWorking knowledge of agile software development lifecycle\nWorking knowledge of Atlassian software (Jira, Confluence)\nPlease see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact .","description_format":"text","description_chars":7625,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-15T12:39:54Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":37,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/tracelink-inc-senior-program-manager-platform","json_url":"https://alion.io/job/tracelink-inc-senior-program-manager-platform.json","meta":{"generated_at":"2026-10-16T15:02:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14803,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59632},"rest":"https://alion.io/mcp/rest/get_company?id=59632"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftracelink-inc-senior-program-manager-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftracelink-inc-senior-program-manager-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftracelink-inc-senior-program-manager-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tracelink-inc-senior-program-manager-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftracelink-inc-senior-program-manager-platform"}]}