{"id":2460678,"url":"https://alion.io/job/tracelink-inc-technical-product-manager-platform","title":"Technical Product Manager (Platform)","company":{"id":59632,"name":"Tracelink Inc","domain":"tracelink.com","url":"https://alion.io/company/tracelink-inc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Product","role_family":"Product","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":57000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":988},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":false},{"name":"RAG","optional":false}],"status":"live","first_seen_at":"2026-07-09T11:11:13Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-19T05:56:20Z","board_verified":true,"closed_at":null,"days_open":101,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":101},"description":"Company overview:\nTraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.\nFounded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.\nTracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.\nPosition Overview\nThe OPUS Platform Knowledge Expertis a platform and subject-matter expert responsible for developing, structuring, and maintaining the messaging, positioning, and core knowledge artifacts that power TraceLink’s OPUS Platform go-to-market execution, field enablement, and AI-driven experiences for both customer personas and TraceLink field teams.\nThe OPUS Platform Knowledge Expert serves as the global owner of the OPUS platform capability areas-such as Opus Reports and Dashboards, Opus Solution Environment, Solution Catalog, user administration, metadata management, etc.-and builds the messaging frameworks, insights, and artifacts that support executive-level conversations across all relevant customer segments.\nThis is a unique role combining platform expertise, industry context, strategic storytelling, and knowledge artifact creation, and curation for executive buyer experiences.\nResponsibilities\nOPUS Platform Domain Expertise\nServe as TraceLink’s subject-matter expert for the OPUS Platform, supporting Product Marketing, Demand Generation, Content, Sales Enablement, and Sales teams.\n\nBuild a deep understanding of OPUS Platform architecture and capabilities, and how the platform enables TraceLink solutions and customer business outcomes.\n\nTranslate complex platform concepts into clear business value for executive, technical, and operational personas.\n\nParticipate in select cross-functional initiatives, roadmap discussions, and executive or customer engagements as required.\n\nStrategic Narratives, Messaging, and Positioning\nDevelop strategic narratives, messaging, and positioning for the OPUS Platform targeting executive and technical decision-makers (e.g., CIO, CDO, CTO, Enterprise Architects).\n\nArticulate the OPUS Platform value proposition as the foundation for TraceLink solutions, ecosystem participation, and digital network effects.\n\nCreate and maintain competitive differentiation against alternative platforms, point solutions, and legacy integration approaches.\n\nContinuously validate and refine messaging through regular engagement with field teams, customers, and prospects.\n\nAI and LLM Buying & Enablement Experiences\nBuild and maintain an LLM-ready OPUS Platform messaging framework with modular, metadata-tagged positioning, capabilities, and value narratives.\n\nEnsure taxonomy alignment, version control, and canonical terminology so platform messaging is consistent, current, and consumable by AI systems.\n\nCurate and govern the OPUS Platform knowledge corpus to ensure accurate, secure, and authoritative AI-generated outputs.\n\nDesign executive- and architect-ready LLM experiences using prompt patterns, scenarios, and platform value-story templates for internal enablement and external buyer interactions.\n\nDeliverables and Key Knowledge Artifacts\nCreate and maintain a standard set of OPUS Platform knowledge artifacts that drive executive conversations, field enablement, and LLM-driven experiences, including but not limited to:\nOPUS Platform Messaging & Positioning Playbook documenting platform vision, value pillars, persona-based messaging, and competitive differentiation.\n\nLLM-Ready Platform Messaging Framework & Metadata Schema defining modular platform message objects, taxonomies, and canonical terminology for AI ingestion.\n\nCurated OPUS Platform Knowledge Library, including architecture overviews, capability descriptions, platform services, extensibility patterns, security and compliance models, and glossary of terms.\n\nExecutive Platform Narrative Decks tailored for CIO, CTO, CDO, and VP-level personas, highlighting business value, scalability, interoperability, and long-term platform ROI.\n\nCompetitive Platform Landscape & Differentiation Dossiers comparing OPUS to alternative platforms, middleware, and integration strategies with scenario-based differentiation and objection handling.\n\nLLM Prompt Patterns, Conversation Flows, and Experience Blueprints enabling consistent, high-credibility AI-driven conversations about the OPUS Platform.\n\nField Enablement Knowledge Packs including platform talk tracks, architecture narratives, use-case mappings, objection handling, and LLM-powered microlearning assets.\n\nSkills and Qualifications\n10 + years of experience in product management, product marketing, platform strategy, solution consulting, or analyst roles with exposure to enterprise platforms, data networks, or SaaS ecosystems.\n\nStrong understanding of platform concepts such as APIs, data models, interoperability, extensibility, security, and scalability.\n\nExceptional writing and presentation skills, particularly for senior executive and technical audiences.\n\nAbility to distill complex, technical platform capabilities into clear, structured business narratives.\n\nExperience producing strategic content such as platform briefs, architecture narratives, whitepapers, or competitive analyses.\n\nFamiliarity with large language models (LLMs), conversational AI, or retrieval-augmented generation (RAG) systems.\n\nExperience in structuring, tagging, and governing content for AI/ML consumption is a plus.\n\nProven ability to work cross-functionally with Product, Engineering, Marketing, Sales, Solution Consulting, Value Engineering, and Services teams.\n\nBachelor’s degree or equivalent professional experience required.\n\nTravel: Ability to travel up to 25% as required by business needs.\n\nPlease see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact .","description_format":"text","description_chars":6783,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-13T17:16:52Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.597,"p_room":0.28,"age_days":101,"expected_fill_days":47,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/tracelink-inc-technical-product-manager-platform","json_url":"https://alion.io/job/tracelink-inc-technical-product-manager-platform.json","meta":{"generated_at":"2026-10-19T09:32:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6724,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59632},"rest":"https://alion.io/mcp/rest/get_company?id=59632"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftracelink-inc-technical-product-manager-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftracelink-inc-technical-product-manager-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftracelink-inc-technical-product-manager-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tracelink-inc-technical-product-manager-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftracelink-inc-technical-product-manager-platform"}]}