{"id":4117320,"url":"https://alion.io/job/tracsis-shift-manager","title":"Shift Manager","company":{"id":2228302,"name":"Tracsis","domain":"tracsis.com","url":"https://alion.io/company/tracsis-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-14T13:39:54Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T00:23:35Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"Shift Manager - Site Operations (Ireland)About the Role\nWe are looking for an experienced and people-focused Shift Manager to lead our Site Operations team in Ireland. This role is responsible for the day-to-day management, development and performance of our Technician teams to ensure operational excellence, quality service delivery, and a strong safety culture.\nThe successful candidate will oversee technician scheduling, training, and performance while ensuring surveys and operational activities are completed safely, efficiently and to the highest standards. They will also be responsible for supporting stores operations, ensuring that equipment, assets and fleet resources are available to meet operational requirements.\nThis is a hands-on leadership role that combines people management, operational planning, health and safety oversight, and continuous improvement. The role will involve travel to operational sites across Ireland and occasional out-of-hours support.\nKey Responsibilities\nLeadership & People Management\nLead, coach and support Technicians and Stores personnel.\nCreate an inclusive, positive and collaborative working environment.\nManage performance, attendance, development and wellbeing across the team.\nConduct regular one-to-one meetings, performance reviews and development discussions.\nSupport recruitment activities, including interviews and onboarding.\nPromote a culture of continuous feedback, learning and improvement.\nDeliver regular team briefings, toolbox talks and operational updates.\nOperational ManagementOversee technician resource planning and scheduling to meet customer and contractual requirements.\nMonitor technician availability, competencies and utilisation.\nManage annual leave requests, overtime and working hours in line with business requirements.\nProvide operational support and cover for scheduling activities during peak periods or absences.\nAct as the escalation point for technician queries and operational issues.\nTraining, Quality & SafetyEnsure all technicians receive appropriate training and maintain required competencies.\nDevelop, review and maintain training materials, procedures and records.\nConduct site audits and inspections, ensuring follow-up actions are completed.\nWork closely with Health & Safety teams to maintain compliance and promote best practice.\nMonitor quality standards across operational activities and implement improvements where required.\nSupport investigations, reviews and corrective actions relating to safety and quality issues.\nStores & Equipment ManagementOversee stores operations and equipment distribution processes.\nEnsure equipment, PPE and assets are available and supplied to support planned work activities.\nIdentify potential shortages and implement solutions proactively.\nEnsure compliance with company processes relating to equipment, asset management and fleet operations.\nContinuous ImprovementContribute to the development and improvement of operational processes, systems and procedures.\nSupport project teams with operational expertise, site reviews and resource planning input.\nWork collaboratively with colleagues across Operations, Health & Safety, HR, Projects and Commercial teams to drive business performance.\nAbout You\nSkills & Experience\nWe're interested in hearing from people who can demonstrate:\nExperience leading operational or field-based teams working varied shift patterns, including nights and weekends.\nPrevious line management and people leadership experience.\nStrong organisational and planning skills with excellent attention to detail.\nExperience managing performance, training and development activities.\nThe ability to communicate effectively with a wide range of stakeholders.\nConfidence making decisions, solving problems and escalating issues when appropriate.\nExperience working within highways, transportation, logistics, utilities, infrastructure or other operational environments.\nKnowledge of warehouse, stores, fleet or equipment management processes would be beneficial.\nPersonal Attributes\nCollaborative and approachable leadership style.\nStrong people-development and coaching skills.\nProactive and solutions-focused mindset.\nAbility to build trust and maintain effective working relationships.\nComfortable balancing multiple priorities in a fast-paced environment.\nCommitted to maintaining high standards of safety, quality and service delivery.\nEssential Requirements\nProficient in Microsoft Office and other relevant IT systems.\nExperience managing remote or geographically dispersed teams.\nLANTRA 12D M1 or SLG Unit 0 (SafePass) certification.\nFull valid driving licence.\nWillingness to travel to operational sites across Ireland and occasionally the UK.\nDesirable RequirementsWorking at Height certification.\nLadder Inspection certification.\nManagement or leadership qualification.\nExperience within a surveying, transportation, highways or infrastructure environment.\nWhy Join Us?\nThis is an exciting opportunity to play a key leadership role within a growing operational team. You'll have the chance to shape team performance, support the development of colleagues, improve operational processes and help deliver high-quality services in a safety-first environment.\nNext Steps\nOur TA team are committed to responding to all candidates within a reasonable timeframe. \nThe process: \nCall with our Talent Acquisition Team\n30 minute interview with the hiring manager\n1 hour Competency based interview\nNext Steps\nOur process is designed for us to understand your skills and experience and to give you the opportunity to find out more about the role, as well as the company. We are committed to building a diverse workforce. Even if you do not tick all the boxes, we would still love to hear from you! If you require any adjustments or additional support during the application and interview process do not hesitate to get in touch. \nWe are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. We welcome applications from all qualified candidates regardless of background, identity or experience.\nPlease note: If you don't meet every requirement listed, we would still encourage you to apply. 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