{"id":61002,"url":"https://alion.io/job/trader-software-engineer-cms-registry-support","title":"Software Engineer, CMS (Registry Support)","company":{"id":20425,"name":"TRADER Corporation","domain":"trader.ca","url":"https://alion.io/company/trader","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":23,"ghost_share":0.13,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":109000,"period":"year","method":"role_country_seniority_unknown","sample_n":131},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon S3","optional":false},{"name":"Angular","optional":false},{"name":"AWS","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"GitHub Actions","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"New Relic","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"CloudFormation","optional":true},{"name":"Cypress","optional":true},{"name":"Docker","optional":true},{"name":"JavaScript","optional":true},{"name":"Playwright","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-05-28T13:52:54Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-10-17T16:58:07Z","board_verified":true,"closed_at":null,"days_open":142,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":141},"description":"We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca, AutoSync, Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence.\nAs part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.\nLearn more at tradercorporation.com.\nThis role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders.\n---\nAbout the CMS Registry Solution\nThe CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle-registration, amendment, search, monitoring and discharge-to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection.\nWe’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code-alongside pragmatic AI-assisted development and intelligent QA.\nYou’ll join a small, critical, high-impact support team (engineers, product owner, engineering manager) focused on keeping customer-facing systems reliable and resolving real production issues. You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through strong troubleshooting, documentation, and engineering judgment.\nThe Software Engineer - Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. This role focuses on hands-on execution within a single team or service area, supporting production systems and contributing to continuous operational improvement.\nThe role works across the full stack - Angular frontends, .NET (Core / 6+ / .NET 8) services, and SQL Server - and delivers KTLO / BAU outcomes including incident response, production troubleshooting, runbook maintenance, release and patch support, and reliability improvements under guidance.\nThe engineer collaborates closely with Product, Development, Platform, and Database teams to help ensure service availability, meet SLAs, and support safe change delivery.\nWhat You’llDo: \nIncident Management & Operations\nSupport the reliability and operational health of current EC2-hosted services while assisting with incident response, monitoring, and KTLO operations during the migration to containerized deployments\nParticipate in production incident response by triaging issues and contributing to resolution in line with defined SLAs\nParticipate in an on-call rotation, following established escalation paths and providing after-hours support as required\nCommunicate incident status and updates clearly to technical stakeholders\nMonitoring, Troubleshooting & Reliability\nMonitor application and infrastructure health using tools such as New Relic, SolarWinds DPA, CloudWatch, or Datadog\nProactively tune alerts and act on early warning signals to prevent customer impact\nDiagnose complex production issues using logs, traces, metrics, and user reports\nApply mitigations and deliver permanent fixes in collaboration with development teams\nKTLO / BAU Ownership\nMaintain and update runbooks, playbooks, FAQs, and troubleshooting documentation\nPerform KTLO activities such as scheduled maintenance, patching, backups and restores, database indexing, archiving jobs, and capacity checks\nSupport releases, hotfixes, and patches, including deployment validation and production smoke testing\nContinuous Improvement\nContribute to root cause analysis (RCA) for production incidents\nIdentify recurring issues and suggest operational or automation improvements\nAssist with performance investigations, including SQL query analysis, under guidance\nAdopt automation and AI-assisted tooling to reduce operational toil and improve triage efficiency\nWhat We’reLooking For:\nMust Have\nHands-on experience with.NET and C#, including modern .NET runtimes, for production support and fixes\nFamiliarity with AWS services such as EC2, S3, CloudWatch, and IAM\nExposure to CI/CD pipelines (GitHub Actions preferred), including release support and troubleshooting\nA DevOps mindset with interest in build, deploy, operate, and improve workflows\nWorking knowledge of Angular, TypeScript, and RESTful APIs, with the ability to debug issues across the stack\nExperience supporting SQL Server-based applications, including basic performance analysis and operational tasks (AWS RDS experience a plus)\nComfort working in production environments and responding to incidents\nInterest in using AI-assisted development and intelligent QA tools to improve productivity\nStrong collaboration, communication, and ownership mindset\nNice-To-Have\nExperience with Docker and containerized applications\nExposure to Infrastructure as Code (Terraform or CloudFormation)\nFamiliarity with modern test automation tools (e.g., Playwright, Cypress)\nPrior experience in L2/L3 production support or on-call rotations\nImpact You’ll Deliver:\nBy joining the Support team, you’ll help keep the CMS platform stable and trusted by contributing to faster incident resolution, safer releases, improved operational documentation, and the organization’s transition toward more cloud-native and automated operations.\nWhat’s In It For You?\nWe understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. \n Benefits from Day 1 \nGym discounts\nEmployee and Family Assistance program \nVirtual wellness events \nConferences & training budget \nRegular internal training programs \nFinancial planning \nLet us help you invest in your future with 3% matching towards your pension and multiple forms of income protection. \n Competitive salary \nAnnual bonus structure\n3% CPP matching \n---\nThe base salary range for this position is CAD $100,000 - CAD $150,000.\nThis range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.\nUse of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.\nVacancy Status: This job posting is for an existing vacancy.\nCompensation\nOur ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings.\nThe base salary range for this position is\n$100,000—$150,000 CAD\nUse of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.\nVacancy Status: This job posting is for an existing vacancy.","description_format":"text","description_chars":7455,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketplaces","Online Classifieds","Automotive Software"],"lifecycle":[{"event":"open","at":"2026-05-28T13:52:54Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.319,"p_room":0.28,"age_days":141,"expected_fill_days":57,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/trader-software-engineer-cms-registry-support","json_url":"https://alion.io/job/trader-software-engineer-cms-registry-support.json","meta":{"generated_at":"2026-10-17T19:06:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2221,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20425},"rest":"https://alion.io/mcp/rest/get_company?id=20425"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrader-software-engineer-cms-registry-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrader-software-engineer-cms-registry-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrader-software-engineer-cms-registry-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trader-software-engineer-cms-registry-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrader-software-engineer-cms-registry-support"}]}