{"id":2723044,"url":"https://alion.io/job/trados-lv-program-manager","title":"LV Program Manager","company":{"id":1929530,"name":"Trados","domain":"trados.com","url":"https://alion.io/company/trados","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":49,"ghost_share":0,"stale_share":0,"repost_share":0.041,"time_to_fill_p50_days":13,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":96000,"period":"year","method":"role_country_seniority_unknown","sample_n":745},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-10-16T15:29:01Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T03:05:51Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Purpose\nFixed-term contract (15 months)\nJob Purpose\nUnder the general direction of a Senior Program Manager or (Senior) Program Director, the Program Manager is responsible for the implementation of account-specific programs (workflows, technology, project management, vendors) to achieve set targets for profitability, client satisfaction, on time delivery, and quality. May include responsibility for multiple programs of varying size and complexity and provides input into program strategy.\nThe Program Manager builds and manages the Project Management team(s) and serves as the main point of escalation for account-related issues. The Program Manager oversees the execution of each account-specific program, monitors performance against targets, and ensures appropriate real-time interventions required to achieve targets. This position actively partners with Strategic Operations, Sales, Supply Chain, and Quality Management to achieve revenue and profitability targets.\nThe Program Manager has team management responsibilities and direct reports. The position regularly meets with team members, completes individual performance reviews, manages team performance and staffing, and sets goals for the team.\nAbout Transform\nAt RWS, we enable the world’s largest enterprises to communicate with global audiences through cutting-edge language technology, AI-driven solutions, and expert services. Our RWS Transform division empowers organizations to accelerate digital transformation, scale global content, and unlock growth in every market.\nJob Overview\nKey Responsibilities\nEnsures that correct processes, methodologies, and risk assessment are used on all projects. Builds, mentors, and manages the Project Management team(s) to ensure each account is appropriately staffed based on volume and complexity.\nUsing revenue forecasting and sales pipeline data, defines and executes Project Management staffing and cross training plans such that trained resources are available as needed and capacity is efficiently utilized.\nMonitors process performance against profitability, on time delivery, and quality targets.\nProactively identifies risks to ensure attainment of targets and engages cross functionally to mitigate risks.\nWith minimal support, plans and executes approved account opportunities and their implementation.\nOwns the operational component of the client relationship, ensuring that client requirements are captured and upheld. Participates in client meetings, status updates, and Business Reviews.\nActively manages any reported deficiency in deliverables, ensuring appropriate internal escalation and engagement of Sales, Department Management, and Quality Management. Ensures timely and professional completion of root cause investigations and CAPA reports.\nMonitors, mentors, and motivates Associate Program Managers and Project Management team members, including ensuring appropriate training and development, and succession planning.\nConducts regular performance reviews, manages performance and required follow-up.\nModels and promotes the RWS Values, correcting deviations as they occur.\nEnsures key stake holders are informed as appropriate regarding critical account activities, potential threats and opportunities and recommends appropriate actions.\nSkills & Experience\nAbility to provide leadership for employees and provide clear direction, while meeting goals and objectives in a respectful manner.\nAbility to communicate with, train and lead employees through changes in procedures, client requirements, and other production processing issues.\nAbility to make decisions and lead employees through job-related issues.\nStrong organizational skills in a fast-paced, deadline driven environment.\nAbility to prioritize and coordinate competing work demands and maintain composure under pressure.\nFluent English verbal and written communication skills along with strong presentation skills.\nAbility to carry out written and oral instructions\nAbility to analyze key performance indicators and other metrics.\nAbility to effectively complete root cause analysis.\nAbility to understand, apply and use personal computers and software applications.\nAbility to maintain confidentiality of company financial information as well as other sensitive information.\nA team player who can lead and collaborate effectively with a diverse group of individuals.\nPossess teamwork and consensus-building skills with an ability to establish and maintain cooperative working relationships with others.\nAbility to resolve customer service issues in a professional and efficient manner.\nFamiliarity with and understanding of inter-departmental functions to most effectively manage projects and supervise staff.\nAbility to develop systems and processes from the ground up, communicate those systems outwardly, and win support from colleagues and supervisors as needed.\nAbility to exercise discretion and independent judgment in relation to work responsibilities, working with no supervision.\nLife at RWS\nLife at RWS- If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.\nOur purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.\nIn return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.\nRWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.\nRWS Values\nGet the 3Ps right - Partner, Pioneer, Progress - and we´ll Deliver together as RWS.\nRecruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.","description_format":"text","description_chars":6854,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Natural Language Processing","Translation Services","AI Training Data & Annotation"],"lifecycle":[{"event":"open","at":"2026-10-16T15:29:01Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/trados-lv-program-manager","json_url":"https://alion.io/job/trados-lv-program-manager.json","meta":{"generated_at":"2026-10-18T05:11:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7817,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1929530},"rest":"https://alion.io/mcp/rest/get_company?id=1929530"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrados-lv-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrados-lv-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrados-lv-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trados-lv-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrados-lv-program-manager"}]}