{"id":1926965,"url":"https://alion.io/job/traffic-tech-key-account-manager","title":"Key Account Manager","company":{"id":2050410,"name":"Traffic Tech","domain":"traffictech.com","url":"https://alion.io/company/traffictech-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":166000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2434},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T20:19:18Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-12T11:06:04Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Description\nWho We Are:\nWhen you join Traffic Tech, you join a team that keeps the global economy moving - literally.\nTraffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With throughout the United States, Canada, Mexico, Europe and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air.\nYour Part in It:\nWorking out of our Miami office, we are looking for our next Key Account Manager Air & Ocean Exports.\nWorking within the Operations team, you will be responsible for managing key customer account while directly overseeing the execution of their shipments. This is a hands-on operational role requiring strong expertise in U.S. export processes across both air and ocean freight.\nYou will act as the main point of contact for assigned accounts, ensuring shipments are executed efficiently, issues are proactively managed, and service expectations are consistently exceeded.\nKey Account Manager - Operations\nWhat the Job Entails:\nManage day-to-day operations for key customer accounts, including both air and ocean export shipments\nCoordinate bookings, documentation, and execution from pickup through final departure\nEnsure compliance with U.S. export regulations, AES filings, and customer-specific requirements\nAct as the primary point of contact for customers, providing timely updates and solutions\nTroubleshoot operational challenges and implement corrective actions quickly\nWork closely with internal teams (warehouse, dispatch, pricing, compliance) to ensure smooth execution\nMaintain accurate and complete shipment data within CargoWise\nMonitor shipment timelines and proactively address delays or service risks\nSupport process improvements and help standardize operations for assigned accounts\nBuild strong relationships with customers and internal stakeholders\nWhat We Are Looking For:\nMinimum 5+ years of experience in freight forwarding operations\nStrong operational experience in U.S. air and ocean exports (required)\nImport experience is a plus\nHands-on experience with CargoWise (required)\nStrong understanding of export documentation, AES, and regulatory requirements\nAbility to manage multiple shipments and priorities in a fast-paced environment\nExcellent problem-solving and decision-making skills\nStrong communication skills with both customers and internal teams\nHigh level of ownership and accountability\nThis is a full-time, in-office, permanent position from Monday to Friday.","description_format":"text","description_chars":2523,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-05T20:19:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":28,"reasons":["conf:2","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/traffic-tech-key-account-manager","json_url":"https://alion.io/job/traffic-tech-key-account-manager.json","meta":{"generated_at":"2026-10-12T15:06:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23859,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2050410},"rest":"https://alion.io/mcp/rest/get_company?id=2050410"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftraffic-tech-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftraffic-tech-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftraffic-tech-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/traffic-tech-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftraffic-tech-key-account-manager"}]}