{"id":1567987,"url":"https://alion.io/job/traffic-tech-u-s-customs-services-specialist","title":"U.S. Customs Services Specialist","company":{"id":2050410,"name":"Traffic Tech","domain":"traffictech.com","url":"https://alion.io/company/traffictech-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1837},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T06:31:09Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-15T22:10:10Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Description\nWho We Are:\nWhen you join Traffic Tech, you join a team that keeps the global economy moving - literally.\nTraffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air.\nYour Part in It:\nWorking out of our Chicago office, we are looking for our next U.S. Customs Client Services Specialist. In this role, you will serve as a key point of contact for clients, providing support on U.S. Customs inquiries, documentation, clearance issues, and general customs requirements. You will work closely with our customs operations and technical teams to resolve shipment issues, provide guidance to clients, and help ensure customs requests are handled accurately and efficiently. You will also monitor client activity, follow up on outstanding items, and maintain accurate records in CargoWise while escalating more complex customs matters to the appropriate technical resource.\nU.S. CUSTOMS CLIENT SERVICES SPECIALIST\nWhat the Job Entails:\nServe as a primary point of contact for clients regarding U.S. Customs inquiries, documentation, clearance issues, and general customs support.\nCoordinate with customs operations and technical teams to resolve shipment issues, missing information, and client requests.\nReview customs documentation and client information to help identify potential issues before clearance.\nProvide clients with guidance on customs requirements, duties, tariffs, and import procedures.\nMonitor client activity, follow up on outstanding issues, and maintain accurate records in CargoWise.\nEscalate complex classification, valuation, compliance, and regulatory matters to the appropriate technical resource.\nWhat We Are Looking For:\nMinimum 3-5 years of experience specifically in U.S. Customs brokerage or customs services.\nStrong working knowledge of U.S. Customs import processes, documentation, and clearance requirements.\nStrong hands-on experience with CargoWise is required.\nExcellent verbal and written communication skills.\nStrong organizational, client service, and problem-solving skills.\nGood attention to detail and ability to manage multiple customs-related requests.\nWhat We Offer:\nRobust industry with training and mentorship\nFull Benefit options, including Medical (Dental & Vision)\nLife/AD&D Insurance, Short-term and Long-term Disability\n401(k) matching\nDynamic environment and ‘can-do’ culture\nThis is a full-time permanent position from Monday to Friday, 8:00AM to 5:00PM.","description_format":"text","description_chars":2645,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-01T06:31:09Z"}],"visa":[],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.813,"p_room":0.9,"age_days":13,"expected_fill_days":24,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/traffic-tech-u-s-customs-services-specialist","json_url":"https://alion.io/job/traffic-tech-u-s-customs-services-specialist.json","meta":{"generated_at":"2026-10-16T00:58:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1558,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2050410},"rest":"https://alion.io/mcp/rest/get_company?id=2050410"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftraffic-tech-u-s-customs-services-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftraffic-tech-u-s-customs-services-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftraffic-tech-u-s-customs-services-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/traffic-tech-u-s-customs-services-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftraffic-tech-u-s-customs-services-specialist"}]}