{"id":4079464,"url":"https://alion.io/job/trafigura-performance-and-change-lead-onboarding-program","title":"Performance and Change Lead – onboarding program","company":{"id":1852297,"name":"Trafigura","domain":"trafigura.com","url":"https://alion.io/company/trafigura","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":11,"ghost_share":0,"stale_share":0.818,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Finance","role_family":"Finance","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Master Data Management","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-11-11T16:38:02Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T16:38:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Main Purpose\nTrafigura is one of the world’s leading commodity trading and logistics companies, with operations across energy, metals and minerals. We’re building a new global Counterparty Onboarding function from the ground up. It will be centralised, customer-focused and high-performing, and you will lead the change that makes it real.\nThis is a rare chance to own a flagship transformation from concept through to embedded adoption. You’ll work at the intersection of business change, process design and technology. You’ll partner with senior leaders across Compliance, Credit, Treasury, Legal and IT, and you’ll report directly to the Divisional Head of Oil. As the project evolves, strong delivery will open up future opportunities at Trafigura.\nKey Responsibilities\nDesign and shape\nDevelop and oversee delivery of the change programme with the global lead, setting the roles and structure, workflows, milestones, sequencing and dependencies.\nTurn vision into reality through process maps, role definitions and system requirements.\nOwn the communications plan across all stakeholder groups.\nDeliver and embed\nDrive the phased roadmap, from organisational restructure to streamlined processes, automation and aligned data ownership.\nDefine scope and success criteria for each tranche. Run design, build, UAT and rollout with IT support through to real adoption, not just sign-off.\nBring order to in-flight initiatives, consolidating duplicate effort around the target operating model.\nMake sure technology follows process design. You’ll evaluate tooling against the target operating model before any spend is committed.\nDrive project execution, with IT owning technical requirements and delivery, the global head owning business acceptance and the P&C lead owning the collaboration and acceptance against MVP.\nImprove and report\nBuild a feedback loop that turns live cases and post-implementation reviews into updated SOPs and system configuration.\nDefine and track KPIs (cycle time, STP rate, SLA adherence, escalation volumes) and use them to drive the next round of improvements.\nSupport the Onboarding Steering Committee with delivery, benefits and risk reporting, and help prepare SteerCo recommendations and papers.\nRequired qualifications\n5+ years delivering business change or transformation, including at least 2 in trading, commodities, banking or financial services.\nEnd-to-end ownership of at least one change initiative, from design through implementation to handover into business-as-usual.\nStrong process documentation skills, including current- and future-state maps, SOPs and process flows.\nExperience defining business requirements and working directly with technical teams and external vendors.\nExperience using operational metrics to measure the impact of change.\nPreferred qualifications\nChange experience in KYC, client onboarding, counterparty lifecycle management or client due diligence.\nWorking knowledge of CTRM/ETRM platforms, master data management or KYC/screening tools.\nPRINCE2, PMP, Agile/Scrum, Lean or Six Sigma certification.\nExperience running a cross-functional governance forum or steering committee.\nAttributes for success\nCommitted to seeing change through to embedded adoption.\nPragmatic and calm with senior stakeholders.\nStructured, analytical and data-driven.\nA collaborative, customer-focused communicator.\nDepartment overview\nThe Client Onboarding function is a new, centralized, customer-focused and high-performing global service that is transforming the way Trafigura onboards its customers and partners.\nThe initial scope is onboarding for Trafigura Trading. Expansion into wider Trafigura affiliates and client lifecycle management is a future possibility for growth.\nKey relationships include Traders, Compliance, Credit Risk, Master Data, Treasury, Legal, Trading Operations and IT, as well as the Onboarding Global Manager.\nEqual opportunity employer\nWe are an Equal Opportunity Employer and take pride in a diverse workforce! We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.","description_format":"text","description_chars":4283,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Non-ferrous Metals","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-11-11T16:38:02Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":49,"reasons":["conf:1","win:early"],"computed_at":"2026-11-11T17:38:11Z"},"pay":null,"html_url":"https://alion.io/job/trafigura-performance-and-change-lead-onboarding-program","json_url":"https://alion.io/job/trafigura-performance-and-change-lead-onboarding-program.json","meta":{"generated_at":"2026-11-11T17:38:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33686,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1852297},"rest":"https://alion.io/mcp/rest/get_company?id=1852297"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrafigura-performance-and-change-lead-onboarding-program"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrafigura-performance-and-change-lead-onboarding-program"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrafigura-performance-and-change-lead-onboarding-program"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trafigura-performance-and-change-lead-onboarding-program\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrafigura-performance-and-change-lead-onboarding-program"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4079464}},{"tool":"search_jobs","arguments":{"company":"trafigura.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4079464},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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