{"id":1912527,"url":"https://alion.io/job/trafigura-receptionist","title":"Receptionist","company":{"id":1852297,"name":"Trafigura","domain":"trafigura.com","url":"https://alion.io/company/trafigura","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":16,"ghost_share":0,"stale_share":0.563,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":24000,"period":"year","method":"role_country_seniority_unknown","sample_n":61},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2025-11-20T00:00:00Z","employer_posted_date":"2025-11-20","last_verified_at":"2026-10-13T14:07:12Z","board_verified":true,"closed_at":null,"days_open":328,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":327},"description":"Main Purpose:\nThe Receptionist is responsible for providing secretarial, clerical and administrative support to Trafigura and its subsidiaries, in order to ensure effective and efficient service.Knowledge Skills and Abilities, Key Responsibilities:\nSKILLS and COMPETENCIES\nMS Office Suite\nKnowledge of equipment, materials and suppliers used in facilities management.\nProven experience as a Concierge\nFamiliarity with hospitality industry standards\nProficiency in English; knowledge of additional languages is a plus\nComputer literacy\nA customer-oriented and professional attitude\nAn outgoing personality\nOutstanding communication abilities\nExcellent organizational and time-management skills\nHospitality and customer centric focus.\nEmotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting.\nResilience: ability to cope with setbacks.\nAbility to work unsupervised.\nESSENTIAL DUTIES\nSwitchboard Duties\nAnswering telephone calls promptly and efficiently\nScreening and directing of calls\nAssist staff with outbound and international calls\nRecording of messages correctly and forward timeously\nMake a good first impression\nProvide efficient trafficking of calls\nObtaining accurate information to forward calls efficiently\nMaintaining office morale and good telephone etiquette.\nBooking of Boardrooms\nSchedule meetings in relevant boardrooms as per employee requirements\nSend out calendar invitations to the relevant participants\nCoordinate with tea ladies, for the preparation of meeting rooms as specified by the employee\nSet up of Boardrooms for Management Meetings\nSetting up of meeting rooms as per employee requirements i.e. desk pads, notepads, mints, chocolates, coasters, glasses, refreshments.\nBooking of Video Conferences\nSchedule Video Conferences in the available Video Conference meeting rooms\nLiaise with the relevant countries in which the Video Conference will take place\nScheduling Video Conferences on TMS System\nIssuing of Video Conference confirmations\nGuest Relations\nGreet visitors in a friendly and professional manner\nOrganizing of refreshments as per customer requirements\nDirecting visitors to appropriate contact and ensuring that guests are collected from reception\nClean and tidy reception area during office hours\nAdhere to access control arrangements\nIncoming and Outgoing Mail\nReceive sort and route mail, documents and deliveries\nMonitoring of incoming and outgoing couriers\nLiaison with courier companies\nAdditional Administrative duties for Fadi, Patricio, Tendai and Mohammed (CEO, COO, CFO, GM)\nPCR tests\nCompany secretarial (Signatories)\nVisas\nLOI’s\nLOE’s\nCorrespondence and phone calls\nManaging diaries and appointments\nTravel arrangements (Flights, accommodations and transfers)\nPrinting and binding for regional meetings\nPlanning of quarterly regional meetings\nOrganising events and conferences\nReminding the exec of important tasks and deadlines\nAssisting with compiling reports/PowerPoints etc\nOffering support and assistance\nOperational Delivery\nReview visitor and client arrivals for the day\nAttend to special arrival and meeting room requirements\nProvide information about amenities, area and venues\nAnticipate client needs and build rapport with clients\nOffer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, restaurant reservations, etc)\nOffer assistance with meeting room technical requirements.\nReport client feedback to the Helpdesk and revert to clients and visitors with resolution\nEscalate unresolved complaints to the Manager when necessary\nReport any building maintenance to the TFS call centre daily.\nEnsure compliance with health and quality standards\nEnsure all meeting rooms are set up as required by the client.\nConduct daily inspections to ensure that all chairs are in place, meeting room is clean and cables are tidy.\nTest AC and VC equipment prior to use.\nEnsure that all white boards are cleaned, white board markers are working well and that an eraser is available.\nSign AMX panels in and out as and when required.\nEnsure that rooms are cleared and tidied after each meeting.\nEnsure that tables are cleared and chairs are aligned after each meeting.\nReport over flowing dustbins and cleaning issues to the cleaning team on duty in your area.\nReport and hand in any lost property found in meeting rooms to security.\nKey Relationships and Department Overview:\nInternal - all employees\nExternal: Trafigura; 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