{"id":3486771,"url":"https://alion.io/job/trail-appliances-reverse-logistics-warehouse-admin","title":"Reverse Logistics Warehouse Admin","company":{"id":686503,"name":"Trail Appliances","domain":"trailappliances.com","url":"https://alion.io/company/trailappliances","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kelowna, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":74000,"period":"year","method":"role_country_seniority_unknown","sample_n":895},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-10-29T21:07:32Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-03T12:57:06Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We have everything we need to inspire our customers. Except you.\nReporting to the Warehouse Supervisor, this role is responsible for managing returns to the warehouse along with picking, loading, scanning, and returning products to supplier. We're on the hunt for an enthusiastic Reverse Logistics Warehouse administrator. At Trail Appliances, we don't just deliver products; we deliver experiences. If this role sounds interesting to you, Trail Appliances is the place for you!\nCompensation and Schedule:\nStarting at $ 23.55 per hour\nGuaranteed yearly wage progression\nScheduled from Tuesday to Saturday 7.30 am start until 4 pm\nAs a Reverse Logistics Warehouse Administrator, you will have the following responsibilities\nWarehouse Operations\nProcess, pick, pack, and prepare incoming customer orders for shipment\nReceive, verify, unpack, and sort incoming materials in an organized and efficient manner\nMaintain accurate inventory records using the warehouse management system (WMS / ERP)\nSafely operate warehouse equipment in accordance with company safety procedures\nMaintain warehouse cleanliness, organization, and safety standards at all times\nCustomer pickup administrative duties, whether that is for serialized product or non-serialized parts pickup\nReturns Receiving & Daily Planning\nManage daily inbound returns of all types, including customer returns, delivery returns, supplier returns, damaged units, and exchanges\nReview and plan daily incoming returns to ensure timely processing and workload prioritization\nPerform daily receiving and accurate system entry of returned units\nReturns Processing & Disposition\nProcess returns daily and determine appropriate disposition (repair, resell, return to supplier, scrap, or transfer)\nPhysically move returned units to designated warehouse locations using appropriate equipment (e.g., dolly), following safety guidelines\nMaintain clean, organized return zones and staging areas\nSupplier Claims & Policy Compliance\nUnderstand and comply with supplier return and claims policies\nSubmit supplier claims accurately and within required timelines\nTrack and follow up on submitted claims daily to ensure resolution and recovery\nInventory & Reverse Logistics Coordination\nWork closely with the Reverse Logistics team (Annacis) on a weekly basis to stay aligned on inventory movements and return status\nSupport and monitor inventory transfers related to returns and reverse logistics activities\nAssist in reconciling return inventory and identifying discrepancies\nDocumentation & Communication\nUpload, scan, and maintain all return-related documentation and paperwork\nEnsure required paperwork is uploaded to the appropriate Microsoft Teams channels when product is picked up or transferred\nCommunicate issues, discrepancies, risks, or delays promptly to relevant stakeholders\nTo be successful in this role, you should have:\nProficient in the Microsoft Office programs \nAbility to quickly learn new systems and processes \nExceptional communication and interpersonal skills\nExcellent organizational skills and attention to detail \nForklift certification preferred\nA self-starter with the ability to take initiative and think critically to seek out information and solutions independently \nExperience working independently, as well as in partnership with other team members \nThe ability to work in a dynamic and fast paced environment requiring strong organization, time management and prioritization skills. Being able to lift and meet the physical demands of the role\nYou must be legally eligible to work in Canada with a minimum of a valid work permit\nWhy join Trail\nCompetitive salary\nExtended Health Benefits\nGenerous employee discounts \nCareer Development Opportunities\nCompany events \nFun and dynamic work environment where your strengths and personality shine!\nWorking at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, and 4 offices in the Lower Mainland. Join our team of trailblazers!\nOur core values:\nIntegrity - We do what’s right, even when no one is looking. \nImprovement - We do it well. Then we do it better. \nCaring - We put ourselves in others’ shoes. \nAuthenticity - We like people, not pretense. \nDetermination - We kick down walls.","description_format":"text","description_chars":4487,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Home Appliances"],"lifecycle":[{"event":"open","at":"2026-10-29T21:56:54Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 3","filings_12m":3,"filings_prev_12m":0,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":16,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/trail-appliances-reverse-logistics-warehouse-admin","json_url":"https://alion.io/job/trail-appliances-reverse-logistics-warehouse-admin.json","meta":{"generated_at":"2026-11-03T14:01:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19608,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686503},"rest":"https://alion.io/mcp/rest/get_company?id=686503"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrail-appliances-reverse-logistics-warehouse-admin"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrail-appliances-reverse-logistics-warehouse-admin"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrail-appliances-reverse-logistics-warehouse-admin"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trail-appliances-reverse-logistics-warehouse-admin\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrail-appliances-reverse-logistics-warehouse-admin"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3486771}},{"tool":"search_jobs","arguments":{"company":"trailappliances.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3486771},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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