{"id":3215334,"url":"https://alion.io/job/trail-born-housekeeping-manager","title":"Housekeeping Manager","company":{"id":1835191,"name":"Trail Born","domain":"trailborn.com","url":"https://alion.io/company/trailborn","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wrightsville Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":55000,"currency":"USD","period":"year","gross":null,"usd_annual":55000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T22:34:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-01T16:44:23Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"ABOUT OUR ROLE\nAs the Housekeeping Manager, you will oversee the daily operations of the housekeeping department to ensure exceptional cleanliness standards, operational efficiency, and an outstanding guest experience. This role is responsible for supervising housekeeping staff, maintaining quality standards across guest rooms and public spaces, and ensuring the department operates efficiently while supporting Trailborn’s brand standards.\nThe Housekeeping Manager leads room attendants and housekeeping associates, coordinates daily room assignments, and works closely with Front Office, Engineering, and Operations teams to ensure rooms are guest-ready and the property consistently reflects Trailborn’s commitment to excellence.\nThe ideal candidate is a hands-on leader with strong hospitality experience, excellent attention to detail, and a passion for coaching teams and delivering exceptional guest experiences.\nESSENTIAL\nFUNCTIONS\nSupervise daily housekeeping operations, including guest rooms, public areas, and back-of-house spaces.\nLead and support housekeeping associates through training, coaching, and performance management.\nAssign daily room boards and ensure rooms are cleaned and inspected according to company standards.\nConduct room inspections to maintain quality, cleanliness, and presentation standards.\nCoordinate with the Front Office team to ensure timely room readiness and guest satisfaction.\nPartner with Engineering to report and follow up on maintenance issues and room repairs.\nAssist with hiring, onboarding, and training new housekeeping associates.\nMaintain inventory of cleaning supplies, linens, and equipment while supporting cost control initiatives.\nEnsure compliance with all safety, sanitation, OSHA, and company policies.\nAddress guest concerns related to housekeeping promptly and professionally.\nMonitor productivity and assist with labor scheduling based on occupancy levels.\nSupport departmental engagement initiatives and help foster a positive team culture.\nMaintain housekeeping documentation, logs, and operational records.\nPerform other duties as assigned.\nQUALIFICATIONS\nRequired Qualifications\nMinimum 2 years of housekeeping leadership experience in hospitality (Supervisor or Manager level).\nExperience overseeing housekeeping operations in a hotel, resort, or similar environment.\nStrong attention to detail and commitment to cleanliness standards.\nAbility to lead, motivate, and develop team members.\nBasic knowledge of housekeeping inventory management and supply controls.\nFamiliarity with property management systems (PMS) preferred.\nPreferred Qualifications\nResort or lifestyle hospitality experience preferred.\nBilingual (Spanish/English) preferred.\nExperience managing schedules and staffing levels based on occupancy.\nSkills\nStrong leadership and team supervision\nAttention to detail and quality control\nOrganization and time management\nCommunication and interpersonal skills\nProblem-solving and decision-making\nGuest service and service recovery\nAbility to work in a fast-paced hospitality environment\nPHYSICAL\nREQUIREMENTS\nAbility to stand and walk for extended periods.\nAbility to inspect rooms and public spaces thoroughly.\nOccasionally lift up to 25 lbs.\nAbility to navigate multiple floors and outdoor spaces as required by the property.\nABOUT OUR\nBENEFITS\nCompany Benefits and Perks\nFull Time\nPart Time\nSeasonal\nMedical (with company contribution)\nEligible\n-\n-\nDental (with company contribution)\nEligible\n-\n-\nVision (with company contribution)\nEligible\n-\n-\nPaid Time Off\nEligible\n-\n-\n401(k) (with company match)\nEligible\nEligible\n-\nSick Time\nEligible\nEligible\n-\nEmployee Dining Discounts\nEligible\nEligible\nEligible\nEmployee Marketplace Discounts\nEligible\nEligible\nEligible\nSCHEDULE\nHospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays.\nPAY RATE\n$50,000-$55,000\nJOB STATUS\nFull Time\nFLSA\nExempt\nEQUAL EMPLOYMENT OPPORTUNITY\nTrailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.\nIf you require assistance or an accommodation due to a disability, please inform us during your application process.\nThe specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.","description_format":"text","description_chars":4942,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts","Tour Operators"],"lifecycle":[{"event":"open","at":"2026-10-24T21:14:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":8,"expected_fill_days":44,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":55000,"is_top_pay":true},"html_url":"https://alion.io/job/trail-born-housekeeping-manager","json_url":"https://alion.io/job/trail-born-housekeeping-manager.json","meta":{"generated_at":"2026-11-01T19:33:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30000,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1835191},"rest":"https://alion.io/mcp/rest/get_company?id=1835191"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrail-born-housekeeping-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrail-born-housekeeping-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrail-born-housekeeping-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trail-born-housekeeping-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrail-born-housekeeping-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3215334}},{"tool":"search_jobs","arguments":{"company":"trailborn.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3215334},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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