{"id":1399521,"url":"https://alion.io/job/trailborn-senior-sales-manager","title":"Senior Sales Manager","company":{"id":1835191,"name":"Trail Born","domain":"trailborn.com","url":"https://alion.io/company/trailborn","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jackson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-20T15:03:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T12:23:58Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Senior Sales Manager\nPosition Summary\nThe Senior Sales Manager is responsible for generating group, corporate, leisure, and special event business that maximizes resort revenue, occupancy, and profitability. This position develops and maintains relationships with key clients, meeting planners, travel professionals, and community partners while ensuring exceptional service throughout the sales process.\nWorking closely with Revenue Management, Operations, Marketing, Catering, and Front Office, the Senior Sales Manager develops strategic business opportunities that align with the resort's financial goals and guest experience standards.\nEssential Responsibilities\nSales & Business Development\nProspect and secure new group, corporate, association, SMERF, and leisure business.\nMaintain and expand relationships with existing clients through proactive account management.\nConduct sales calls, virtual presentations, and site inspections.\nRespond promptly to RFPs and inquiries.\nNegotiate contracts, rates, and concessions within established guidelines.\nDevelop annual sales plans and market strategies.\nParticipate in trade shows, networking events, and industry associations.\nIdentify emerging market opportunities and competitive trends.\nRevenue Management\nCollaborate with Revenue Management to maximize ADR, occupancy, and RevPAR.\nEvaluate business opportunities based on profitability and displacement analysis.\nMaintain accurate sales forecasts and booking pace.\nMonitor production reports and adjust sales strategies accordingly.\nClient Relations\nServe as the primary contact for assigned accounts.\nCoordinate site visits and familiarization tours.\nEnsure seamless transition from sales to operations.\nMaintain high client satisfaction and repeat business.\nResolve client concerns professionally and promptly.\nInternal Collaboration\nPartner with Catering, Events, Front Office, Marketing, and Operations to execute group business successfully.\nParticipate in weekly sales strategy meetings.\nAssist in developing promotional campaigns and packages.\nSupport resort-wide initiatives and brand standards.\nAdministrative Duties\nMaintain accurate CRM and sales system records.\nPrepare proposals, contracts, and correspondence.\nTrack production against budget and sales goals.\nSubmit weekly activity reports and monthly forecasts.\nMaintain complete account histories and documentation.\nLeadership Expectations\nDemonstrate professionalism and integrity.\nMentor junior sales team members as appropriate.\nFoster collaboration across departments.\nPromote a culture of exceptional guest service.\nRepresent the resort positively within the community.\nQualifications\nRequired\nBachelor's degree in Hospitality Management, Business, Marketing, or related field (or equivalent experience).\nMinimum 5 years of hotel or resort sales experience.\nProven success in group and corporate sales.\nStrong negotiation and relationship-building skills.\nExcellent written and verbal communication abilities.\nProficiency with CRM systems and Microsoft Office.\nAbility to travel as needed.\nValid driver's license.\nPreferred\nResort experience.\n\nMarriott sales systems experience (CI/TY, MarRFP, or related platforms).\nKnowledge of Jackson Hole, mountain destinations, or outdoor tourism markets.\nExperience with Delphi, Synexis, or similar sales systems.","description_format":"text","description_chars":3331,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts","Tour 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