{"id":1399511,"url":"https://alion.io/job/trailborn-spa-supervisor","title":"Spa Supervisor","company":{"id":1835191,"name":"Trailborn","domain":"trailborn.com","url":"https://alion.io/company/trailborn","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jackson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T17:22:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-05T21:39:25Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"About Company:\nJoin Trailborn, the Official Hotel of the Great Outdoors™, as we reimagine modern hospitality in America's most iconic destinations-where design meets discovery, and every stay inspires connection, adventure, and memories worth sharing.\nWe believe that life should be an adventure-and so is the work we do. We help guests rediscover America's beauty; reconnect with loved ones, themselves, and nature; and guide their stay to experience the outdoors on their terms. Join us to inspire moments of awe, connection, and exploration every day.\nAbout the Role:\nThe Spa Supervisor plays a pivotal role in ensuring the smooth and efficient operation of the spa facility. This position is responsible for overseeing daily spa activities, managing staff performance, and maintaining high standards of customer service to enhance guest satisfaction. The Spa Supervisor coordinates scheduling, inventory management, and compliance with health and safety regulations to create a safe and welcoming environment. Additionally, this role involves training and mentoring spa coordinators to uphold service excellence and operational efficiency. Ultimately, the Spa Supervisor contributes to the overall success and reputation of the spa by fostering a positive atmosphere and driving business growth through exceptional guest experiences.\nMinimum Qualifications:\nHigh school diploma or equivalent; a degree or certification in hospitality management or related field is preferred.\nMinimum of 2 years experience in a supervisory role within a spa, wellness center, or hospitality environment preferred.\nStrong knowledge of spa treatments, products, and operational procedures.\nProven ability to lead a team effectively.\nFamiliarity with health and safety regulations applicable to spa operations.\nPreferred Qualifications:\nExperience with scheduling and point-of-sale software specific to spa services.\nBackground in customer service excellence and conflict resolution.\nKnowledge of marketing and promotional strategies within the hospitality industry.\nCPR and first aid certification.\nResponsibilities:\nSupervise and coordinate daily spa operations to ensure seamless service delivery and guest satisfaction.\nTrain, and motivate spa staff, to maintain high performance and professional standards.\nOversee appointment scheduling, inventory control, and maintenance of spa equipment and facilities.\nEnsure compliance with all health, safety, and sanitation regulations to provide a safe environment for guests and staff.\nHandle guest inquiries, resolve complaints promptly, and implement strategies to enhance the overall guest experience.\nCollaborate with management to develop promotional activities and optimize spa service offerings.\nPrepare reports on spa performance, including financial metrics, staff productivity, and customer feedback.\nSkills:\nThe Spa Supervisor utilizes leadership and interpersonal skills daily to manage and inspire a diverse team, ensuring that all staff deliver exceptional service. Organizational skills are critical for coordinating schedules, managing inventory, and maintaining operational efficiency. Strong communication skills enable effective interaction with guests, staff, and management, facilitating problem resolution and service improvement. Knowledge of spa treatments and health regulations ensures compliance and safety, which are paramount in daily operations. Additionally, analytical skills are applied when reviewing performance reports and implementing strategies to enhance guest satisfaction and business growth.","description_format":"text","description_chars":3565,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts","Tour Operators"],"lifecycle":[{"event":"open","at":"2026-09-28T14:45:51Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.728,"p_room":0.75,"age_days":12,"expected_fill_days":16,"reasons":["conf:0","win:late","comp:junior"],"computed_at":"2026-10-05T05:45:15Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/trailborn-spa-supervisor","json_url":"https://alion.io/job/trailborn-spa-supervisor.json","meta":{"generated_at":"2026-10-06T01:26:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2000,"day_limit":5000,"remaining_today":3000,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1835191},"rest":"https://alion.io/mcp/rest/get_company?id=1835191"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrailborn-spa-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrailborn-spa-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrailborn-spa-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trailborn-spa-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrailborn-spa-supervisor"}]}