{"id":3201624,"url":"https://alion.io/job/trane-technologies-digital-program-coordinator","title":"Digital Program Coordinator","company":{"id":1767961,"name":"Trane Technologies","domain":"tranetechnologies.com","url":"https://alion.io/company/tranetechnologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":116,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Willowbrook, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":68178,"max":94640,"currency":"USD","period":"year","gross":null,"usd_annual":94640},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-30T13:49:09Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.\nLearn about our benefits designed for you to Thrive at work and at home.\nWe boldly go.\nWhere is the work:\nMonday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.What you will do:\nThe Digital Program Coordinator serves as the central operational backbone and administrative anchor for this regional organization. Combining the rigorous operational mechanics of a Service Resource Coordinator (RC) and Project Administrator (PA) with modern SaaS program management, this position ensures the flawless execution, resource scheduling, financial tracking, and lifecycle administration of Trane’s connected digital solutions.\nIn this role you will:\nAdminister and maintain the regional repository of digital service agreements, recurring SaaS contracts, software licenses, platform enablement, and subscription renewals across the Upper Midwest customer portfolio.\nCoordinate the provisioning, onboarding, and activation of Trane Cloud platforms, remote monitoring applications, Trane AI integrations, and intelligent building analytics.\nTrack contract renewal cycles, warranty expirations, and service agreement milestones to prevent service interruptions or billing lapses.\nCreate, configure, and maintain digital project records within Trane’s enterprise resource planning (ERP) and field service management software.\nMonitor project milestones, critical-path dependencies, and delivery schedules to ensure compliance with customer commitments.\nGenerate, publish, and distribute weekly and monthly project status dashboards, tracking key performance indicators (KPIs) for regional leadership.\nReview and process project-related work orders, ensuring accurate labor and material coding prior to financial closeout.\nSupport continuous improvement initiatives by documenting standard operating procedures (SOPs) for the regional digital operations framework.\nSchedule and support Digital team members to installation, maintenance, and emergency service calls.\nInterface continuously with the Regional Digital Help Desk to triage incoming customer issues, automated building alerts, and connectivity interruptions.\nCollaborate with the Digital ASM and Local Service Managers to forecast monthly labor demand, review capacity constraints, and identify staffing or subcontracting needs.\nAct as the designated administrative escalation contact for customer inquiries regarding digital agreement status, service schedules, or billing questions.\nInvestigate service delays or administrative bottlenecks, coordinate corrective action with internal teams, and ensure rapid resolution.\nCoordinate proactive communication with client facility managers regarding planned software maintenance windows, remote firmware updates, and on-site visits.\nRepresent Trane with professionalism, empathy, and clarity, upholding the company’s reputation for operational excellence and customer partnership\nWhat you will bring:\nEducation: Associate degree in Business Administration, Operations Management, Technology Management, Construction Management, or equivalent practical experience. Bachelor’s degree preferred.\nExperience: 3 to 5+ years of successful experience in project coordination, service resource coordination, field dispatching, or project administration.\nProven track record within a technical field service organization, commercial HVAC/mechanical contracting firm, building automation system (BAS) provider, or technology solutions company.\nDemonstrated experience managing project finances, including purchase orders, expense reconciliation, budget tracking, and customer invoicing.\nFamiliarity with Software-as-a-Service (SaaS) business models, recurring service agreements, or software licensing lifecycles.\nCandidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.\nCore Competencies & Skills\nExceptional Organization & Prioritization: Proven capacity to manage high volumes of concurrent projects, schedules, and administrative requests with meticulous accuracy.\nCommunication & Interpersonal Skills: Clear, professional verbal and written communication skills suitable for coordinating with technicians, technical specialists, business leaders, and commercial clients.\nProblem-Solving & Agility: Proactive mindset capable of identifying workflow bottlenecks, investigating discrepancies, and executing corrective solutions in a fast-paced environment.\nTechnical & Software Aptitude: Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Teams, Outlook, SharePoint); ability to rapidly master proprietary scheduling, ERP, and SaaS management tools.\nAnnual Base Salary Range or Hourly Base Pay Range:\n$68,178.33 - $94,640.00Compensation Type:\nException HourlyIncentive Eligible:\nNoSales Commission Eligible:\nNoDisclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.\nThrive at work and at home:\nBenefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!\nFamily building benefits include fertility coverage and adoption/surrogacy assistance.\nPaid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. \n401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support. \nDisclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations\nSafety Sensitive Role:\nYesThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.\nWe offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.","description_format":"text","description_chars":7196,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Parental leave","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-24T08:25:55Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 37 · green card filings: 19","filings_12m":37,"filings_prev_12m":45,"green_card_filings_12m":19,"median_offered_wage_usd":112321,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.528,"p_room":0.75,"age_days":21,"expected_fill_days":27,"reasons":["conf:2","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":94640,"is_top_pay":true},"html_url":"https://alion.io/job/trane-technologies-digital-program-coordinator","json_url":"https://alion.io/job/trane-technologies-digital-program-coordinator.json","meta":{"generated_at":"2026-10-30T14:06:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1383,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1767961},"rest":"https://alion.io/mcp/rest/get_company?id=1767961"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrane-technologies-digital-program-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrane-technologies-digital-program-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrane-technologies-digital-program-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trane-technologies-digital-program-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrane-technologies-digital-program-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3201624}},{"tool":"search_jobs","arguments":{"company":"tranetechnologies.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3201624},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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