NBI Sales Engineer
Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 23, 2026.
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Where is the work:
On-Site (5 days)Principal Responsibilities:
- Act as customers’ representative and point of contact for any and all matters specific to the customers
- Encourage customer growth and loyalty to the company through continuous support and customer assistance Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
- Identify potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
- Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering, such as TCS, AFD retrofit etc.
- Resolve customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
- Organize regular Service Reviews with customers and Ops team on Hot jobs and critical issues.
- Understand customers / Vertical Market Needs and determines pricing and selling strategies.
- Prepare and review contract terms and conditions using standard Trane templates when applicable.
- Present the proposal to the customer.
- Provide marketplace feedback, including competitive information, customer expectations, industry trends, etc.
Candidate Profile:
In terms of the performance and personal competencies required for the position, we would highlight the following:
- Bachelor's degree in engineering
- At least 2 years’ direct sales experience. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be essential.
- Ability to read, analyze, and interpret engineering documents.
- Able to solve complex problems. Integrates and interprets data from diverse sources to find solutions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Excellent verbal and written communication skills
- Able to work independently and collaborate with multi-functional teams
- Organizational and time management skills
- Customer focus mindset
- Innovative mindset and willing to explore new front
- Strong computer skills in a Microsoft Office environment
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.