{"id":126291,"url":"https://alion.io/job/transak-product-partnerships-manager","title":"Product Partnerships Manager","company":{"id":47554,"name":"Transak","domain":"transak.com","url":"https://alion.io/company/transak","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":113000,"max_usd":207000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2544},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"MetaMask","optional":true},{"name":"Trust Wallet","optional":true}],"status":"live","first_seen_at":"2026-08-24T03:49:26Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-23T14:17:23Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"About the company\nOur mission is that “Any financial application can onboard any user, anywhere in the world, in 1 click.”\nTransak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications.\nWe have raised over $37M from top-tier investors including Consensys, Tether, and Animoca Brands\nAbout the Role\nTransak requires a Product Partnerships Manager to own, deepen, and protect the existing product-level partner relationships that power our on/off-ramp infrastructure. The priority is relationship continuity, integration health, service quality, commercial performance, and partner confidence across Transak’s current partner base.\nThis role centers on partnerships that are already directly tied to our product surface: payment methods and rails, API integrations, banking and PSP relationships, liquidity providers, fraud/risk providers, and ecosystem integrations.\nThe person will manage strategic product partnerships across existing payments, crypto infrastructure, wallets, exchanges, fintechs, banks, PSPs, and ecosystem partners. They must be commercially sharp, technically fluent, operationally disciplined, and able to translate partner issues, capabilities, and roadmap opportunities into clear internal execution plans.\nThis role should not be treated as a generic business development or international expansion hire. It requires hands-on product partnership management: improving the quality of existing partner relationships, running structured account plans, managing escalations, driving integration and performance improvements, protecting revenue continuity, and identifying expansion opportunities within current relationships before sourcing new markets or new partners.\nKey Responsibilities\n1. Product Partnership Management\nOwn day-to-day and senior-level relationships with key product partners globally, with emphasis on the Americas.\nManage partnerships tied directly to the product: payment rails, payment methods, APIs, banking integrations, wallets, exchanges, and infrastructure providers.\nMaintain strong partner confidence through clear communication, responsiveness, and structured follow-through.\nBuild account plans for priority partners, including revenue opportunities, product dependencies, integration health, risks, and executive touchpoints.\nRun regular partner business reviews tracking product performance: conversion, payment-method coverage, uptime, latency, support SLAs, issues, decisions, and next steps.\nEscalate relationship and integration risks early and propose practical recovery plans.\n2. Existing Partner Growth & Relationship Depth\nBuild structured account plans for priority existing partners, including relationship map, executive sponsor, commercial contribution, product dependencies, integration health, service issues, risks, and growth opportunities.\nDeepen senior and working-level relationships with current partners through regular business reviews, clear follow-through, and proactive communication.\nIdentify opportunities to expand value within existing relationships: additional payment methods, improved coverage, better conversion, higher approval rates, stronger SLAs, better partner tooling, and co-developed product improvements.\nMaintain a clear view of each partner’s strategic importance, operational health, commercial performance, renewal or contract considerations, and unresolved blockers.\nCoordinate internal action plans across Commercial, Product, Engineering, Legal, Compliance, Risk, Operations, and Finance to improve partner outcomes.\nTreat new market or new partner expansion as secondary unless it directly supports an existing strategic relationship or protects a current revenue-critical capability.\n3. Product & Integration Execution\nTranslate partner capabilities and asks into clear product requirements and integration plans.\nPartner with Product and Engineering on integration priorities, roadmap dependencies, API specifications, and partner-facing timelines.\nTrack integration health post-launch: adoption, conversion, error rates, payment-method performance, and partner-reported issues.\nWork with Operations, Risk, and Compliance to resolve partner product issues and improve service quality.\nKeep internal stakeholders aligned through concise updates, decision logs, and action trackers.\nEnsure partner commitments are realistic, documented, and owned.\n4. Commercial Growth & Revenue Ownership\nIdentify growth opportunities with existing and new partners alongside the Revenue team (Sales and Customer Success).\nNegotiate or support commercial discussions, including pricing, volume commitments, SLAs, integration priorities, and co-marketing opportunities.\nTrack partner performance, revenue impact, conversion, payment-method coverage, operational issues, and market-specific blockers.\nWork with Finance to build evidence-based business cases for partner and market investments.\nBalance growth ambition with risk, compliance, and operational readiness.\n5. Partner Portfolio Management & Ecosystem Intelligence\nMaintain a clear portfolio view of existing product partners across wallets, exchanges, fintechs, payment providers, banks, crypto infrastructure firms, risk providers, and local payment-method providers.\nSegment partners by strategic value, revenue contribution, product dependency, integration complexity, operational risk, executive relationship strength, and growth potential.\nPrioritize partner work by protecting revenue continuity, improving product performance, reducing operational friction, strengthening strategic relationships, and unlocking near-term value from existing integrations.\nRepresent Transak credibly in partner discussions, QBRs, escalation forums, renewal conversations, industry forums, and market-development conversations.\nIdentify competitive threats, market shifts, partner roadmap changes, and emerging partner needs that could affect existing relationships.\nFeed partner intelligence into leadership planning, product strategy, commercial planning, and risk management.\nMust-Haves\nMid-career experience: 5-10 years in product partnerships, strategic partnerships, business development, account management, or ecosystem development, with direct product integration ownership.\nDirect experience in fintech, payments, crypto, wallets, exchanges, banking infrastructure, remittance, PSPs, or related financial services.\nHands-on experience with API-based partner integrations and product-dependent partner relationships.\nStrong relationship management skills with senior external stakeholders.\nDemonstrated ability to manage complex partner escalations and cross-functional execution.\nStrong commercial judgement and comfort with revenue and partner-performance metrics.\nCross-functional collaboration: experience working across Product, Engineering, Operations, Compliance, Legal, Risk, and Finance.\nClear written communication and disciplined follow-through.\nNice-to-Haves\nExisting network across fintech, crypto, payments, wallets, exchanges, PSPs, risk providers, or banking partners, particularly among Transak-relevant partner categories.\nExperience growing, renewing, repairing, or scaling existing product partnerships across complex payment, banking, risk, or crypto infrastructure relationships.\nPrior work at an on/off-ramp, crypto exchange, wallet, PSP, acquirer, fintech infrastructure company, neobank, or remittance company.\nExperience negotiating commercial agreements, pricing, SLAs, or integration commitments.\nTechnical fluency: comfort reading API documentation and discussing integration architecture with Engineering.\nSpanish and/or Portuguese language ability.\nExperience with regulated financial services environments.\nComfort with data-driven account planning and partner performance 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